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Trusted Place Review

 

There are dozens of home warranty service providers on the market, and each of them wants to stand out of the crowd providing unique services and features. The TrustedPlace home warranty demonstrated such a different approach to the home services that we decided to analyze and compare it to a regular home warranty to underline the similarities and differences.

Protection Plan
Air conditioner
Covered
Heating system
Covered
Refrigerator
Covered
Microwave
Covered
Oven
Covered
Dishwasher
Covered
Attic fans
Not covered
Washer
Covered
Dryer
Covered
Water heater
Covered
Septic
Not covered
Electrical
Not covered
Garage door
Not covered
Pool
Not covered
Roof leaks
Not covered

+5 more items


  • Premium
    $398 - $738
  • Deductible
    $125 - $500
  • Limits
    $1,500 - $25,000
  • Age restrictions
    Yes
Home Warranty
Air conditioner
Covered by Platinum Care plan, Gold Care plan (up to $2,000.00)
Get coverage with Select Home Warranty
Heating system
Covered by Platinum Care plan, Gold Care plan (up to $2,000.00)
Get coverage with Select Home Warranty
Refrigerator
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Microwave
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Oven
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Dishwasher
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Attic fans
Not covered
Washer
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Dryer
Covered by Platinum Care plan, Bronze Care plan (up to $500.00)
Get coverage with Select Home Warranty
Water heater
Covered by Platinum Care plan, Gold Care plan (up to $2,000.00)
Get coverage with Select Home Warranty
Septic
Covered as optional (up to $400.00)
Get coverage with Select Home Warranty
Electrical
Covered by Platinum Care plan, Gold Care plan
Get coverage with Select Home Warranty
Garage door
Covered by Platinum Care plan (up to $500.00)
Get coverage with Select Home Warranty
Pool
Covered as optional (up to $400.00)
Get coverage with Select Home Warranty
Roof leaks
Covered as optional (up to $400.00)
Get coverage with Select Home Warranty

+10 more items


  • Premium
    $580 - $696
  • Deductible
    $60
  • Limits
    $500 - $2,000
  • Age restrictions
    No
Home Warranty
Air conditioner
Covered by Total Plan
Get coverage with Choice Home Warranty
Heating system
Covered by Total Plan, Basic Plan (up to $1,500.00)
Get coverage with Choice Home Warranty
Refrigerator
Covered by Total Plan
Covered as optional
Get coverage with Choice Home Warranty
Microwave
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Oven
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Dishwasher
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Attic fans
Not covered
Washer
Covered by Total Plan
Get coverage with Choice Home Warranty
Dryer
Covered by Total Plan
Get coverage with Choice Home Warranty
Water heater
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Septic
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Electrical
Covered by Total Plan, Basic Plan (up to $500.00)
Get coverage with Choice Home Warranty
Garage door
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Pool
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Roof leaks
Covered as optional
Get coverage with Choice Home Warranty

+13 more items


  • Premium
    $457 - $580
  • Deductible
    $85
  • Limits
    $500 - $1,500
  • Age restrictions
    No
Home Warranty
Air conditioner
Covered as optional
Get coverage with First American Home Warranty
Heating system
Covered by Premier Plan
Get coverage with First American Home Warranty
Refrigerator
Covered by Basic Plan, Premier Plan (up to $3,500.00)
Covered as optional (up to $1,000.00)
Get coverage with First American Home Warranty
Microwave
Covered by Basic Plan, Premier Plan (up to $3,500.00)
Get coverage with First American Home Warranty
Oven
Covered by Basic Plan, Premier Plan (up to $3,500.00)
Get coverage with First American Home Warranty
Dishwasher
Covered by Basic Plan, Premier Plan (up to $3,500.00)
Get coverage with First American Home Warranty
Attic fans
Covered by Basic Plan, Premier Plan
Get coverage with First American Home Warranty
Washer
Covered by Basic Plan, Premier Plan
Get coverage with First American Home Warranty
Dryer
Covered by Basic Plan, Premier Plan
Get coverage with First American Home Warranty
Water heater
Covered by Premier Plan
Get coverage with First American Home Warranty
Septic
Not covered
Electrical
Covered by Premier Plan
Get coverage with First American Home Warranty
Garage door
Covered by Premier Plan
Get coverage with First American Home Warranty
Pool
Covered as optional (up to $1,500.00)
Get coverage with First American Home Warranty
Roof leaks
Not covered

+12 more items


  • Premium
    $348 - $546
  • Deductible
    $75
  • Limits
    $500 - $3,500
  • Age restrictions
    No

Is TrustedPlace a home warranty?  

To answer this question in our review, we compared Trusted Place to a standard home warranty. You can see all the similarities and major differences in the table below.

 

Trusted Place

Home Warranty

What is it?

A home service contract that supplements homeowners insurance by covering the breakdowns of expensive home systems, appliances, electronics, and other home equipment.

A home service contract that supplements homeowners’ insurance by covering home systems, appliances, and in some cases, swimming pools, roof leaks, and pest control.

What is the average annual cost of the policy?

$398-$738

Usually between $350 and $1,000.

What are the deductibles?

$125-$500

Between $60 and $125 per service call.

Do deductibles differ for home systems and appliances?

There is a $125 deductible for non-built-in appliances and electronics coverage and a $500 deductible for built-in home systems coverage per covered breakdown.

No

What are the coverage caps?

Up to $25,000

Up to $25,000

Do coverage caps depend on the age of the appliance?

Yes. For Appliances younger than 15 years according to the manufacture date, the coverage is capped at $25,000. For older appliances, the coverage cap is $1,500.

No

Are any additional expenses covered?

Yes:

  • – Access to Damaged Covered Home Equipment
  • – Expediting Expenses
  • – Damage During the Course of Installation or Repair
  • – Ordinance or Law
  • – Resultant Loss from Cyber Event
  • – Food Spoilage
  • – Temporary Living Expenses

No

Who chooses the repair contractors?

Customers can choose their own repair contractor who will use original manufacturer parts in the repair process.

A home warranty company dispatches the contractors. They are responsible for parts and labor.

Is there seasonal maintenance coverage?

No

Yes. For example, some home warranty companies cover seasonal maintenance for HVAC systems.

Editor’s Words

In case you were looking for an unconventional home warranty company, read our Trusted Place review, as this may be the one. The Trusted Place home warranty company offers coverage not only for home systems and appliances as all home warranty service providers do but also includes coverage for consumer electronics, including smart technology and entertainment systems, computers, cell phones, and even treadmills and elliptical machines.

There are three major plans described in our Trusted Place home warranty review: Home Systems plan, Appliances and Electronics plan, and Combo Protection Bundle. Please read the details below carefully and choose the one that fits your needs best.

Another huge advantage of TrustedPlace over other home warranty companies is that it allows you to select your own repair contractors. The company will cover their labor as well as the original parts.

We encourage you to read this Trusted Place home warranty review, as well as the advertiser disclosure in full, to get the best overall picture that will help you make an informed decision about purchasing a home warranty for your home systems and appliances.

Trustworthiness

The TrustedPlace home warranty is a new addition to the home warranty family. It has been introduced to the market in 2018 by the Hartford Steam Boiler Inspection and Insurance Company, which has been serving customers in Connecticut since 1983. Initially, the TrustedPlace was designed to fill in the gap in regular home warranties that did not cover the repairs of home electronics. Even though some other companies, such as Hello Super home warranty, provide similar services for TVs and computers, this is not a regular practice among home warranty service providers.

Accessibility

Trusted Place home warranty customer service is easy to access by phone as listed on their website, via online chat, or in social media.

Trusted Place Home Warranty Reputation

TrustedPlace home warranty is a young company, so it is hard to say anything specific about its reputation. The parental company, HSB Group, has an A+ rating on BBB, but only one star out of five based on five customer reviews and no accreditation.

Trusted Place Home Warranty Coverage

When we look for similarities in coverage between Trusted Place home warranty and other companies, we can see that Trusted Place fees are within the industry average and it offers high coverage limits, up to $25,000 per contract term, similar to the other respected companies such as 2-10 Home Buyers Warranty. However, unlike any other company, the deductibles at Trusted Place depend on the item that needs repair. For non-built-in appliances and electronics, there is a $125 fee, while for all the built-in appliances and home systems, there will be a $500 service call fee.

Similar to many other home warranty services, Trusted Place home warranty offers three types of coverage plans: Appliances and Electronics Plan, Home Systems Plan, and Combo Protection Bundle.

Appliances and Electronics Plan

For less than $400 a year, the Appliances and Electronics plan provides coverage for such major appliances as refrigerator, oven, microwave, washer, and dryer. The plan also covers TVs, computers, home electronics, cell phones, treadmill, elliptical machine, and other non-built-in appliances and electronics that plug in and turn on. The deductible for this plan is $125.

Home Systems Plan

The Trusted Place Home Systems protection plan will cost you $45 a month or $527 a year. It covers the central air conditioning unit, heating system with a furnace or boiler, water heater, electrical panel, swimming pool heater and pump, dishwasher, and other built-in home systems that plug in and turn on. For this plan, the deductible is $500, and Trusted Place will cover the rest.

Combo Protection Bundle

This plan combines coverage for home systems, appliances, and electronics included in both the Appliances and Electronics and the Home Systems plans. It will cost you $738 a year, or $63 a month. The deductible will depend on the claim, $125 for appliances and electronics, and $500 for built-in home systems. For covered home equipment less than 15 years old, the coverage cap is $25,000, while the older equipment will be covered only up to $1,500.

Additional Coverage

In addition to the items mentioned above, TrustedPlace home warranty offers coverage for access to damaged home equipment, expediting expenses, damage during the course of installation or repair, ordinance or law, resultant loss from a cyber event, food spoilage in the case of a refrigerator malfunction, and even temporary living expenses.

Please note that the coverage becomes effective after 30 days of purchasing the plan, and you can cancel the contract if you change your mind within this time period. The cancellation fee is not to exceed 10% of the contract purchase price. In case you don’t cancel your contract after one year, it will be extended automatically.

The Fine Print

What makes the TrustedPlace home warranty stand out among regular home warranty companies is that it allows you to select a repair contractor on your own. Other home warranty companies receive your claim and pass it on to their affiliated contractors. In case you don’t know any qualifying repair contractors and don’t have the time or desire to look for one, TrustedPlace customer service representatives will be happy to assist you in finding one within 24 to 48 hours. They are available around the clock as well.

Trusted Place Home Warranty Feedback

It was a challenge to find any Trusted Place home warranty reviews since the company is relatively new. Overall, the happy customers mentioned good and fast work as well as good communication, while an unhappy customer complained about communication problems. The company’s rating on Facebook is 3.7 out of 5, and 2 out of 5 on SiteJabber. We will keep an eye on Trusted Place home warranty reviews and will analyze them as soon as they become available.

The Final Words

The Trusted Place home warranty is a young company. Established in 2018, it gains its popularity among homeowners due to offering services rare or unique to the home warranty market. TrustedPlace took extra steps in coverage that includes not only home systems and appliances, but also home electronics, food spoilage, and temporary living expenses.

While there are not many Trusted Place home warranty reviews online, the overall feedback is mostly positive. It is highly recommended to read this Trusted Place review before signing a contract in order to avoid any problems in the future. Alternatively, you may find it useful to browse our website and read other home warranty reviews to see whether there is a company that fits your needs best.