Are you new to the home warranty industry, and considering whether Total Protect or American Home Shield is the answer for you? Are you not sure how to compare Total Protect vs American Home Shield in a comparative manner so you will understand the ins and outs of these two companies? That’s what we’re here for! ReviewHomeWarranties.com specializes at home warranty reviews and comparisons, and after collecting data for more than 60 home warranty companies on 57 different items, we feel we can help you make decisions with ease. View our simple comparison below to get an understanding of these two service providers.
|American Home Shield (AHS)||Total Protect Home Warranty|
|BBB Complaints (Last 36 Months)||10,587||-|
|Service Call Fee||$75-125||$125|
|Free second opinion||If different||Unknown|
|Free reservice period (parts)||60 days||Unknown|
|Covers||American Home Shield (AHS)||Total Protect Home Warranty|
|Cooktop exhaust fan|
Looking for additional information for the Total Protect vs American Home Shield?
When you compare Total Protect vs American Home Shield, you are comparing between a relatively large home warranty company and a massive publicly-traded company that deals with a variety of services in the residential and commercial space. Total Protect is one of the best recognizable names in the industry but American Home Shield is a monster, their name is almost synonymous with home warranties.
When we compare home warranty quotes, we see that both companies offer a variety of home warranty plans with varying prices but the biggest difference we’re seeing between these two companies is the type of items they are covering. American Home Shield is very comprehensive and covers almost every component (home appliance or home system) while Total Protect has one of the fewest covered items from all the companies we have reviewed. On the other hand, Total Protect covers some items which are covered by neither AHS nor the leading companies on our site like Total Home Protection or Select home warranty. These components, such as outside water lines, make Total Protect a worthwhile option to consider. Choosing between American Home Shield and Total Protect will heavily depend on your own home’s systems and appliances, and you should obviously opt for the company that gives you maximal coverage. In terms of coverage limits (the amount of money that either company will pay you if an item breaks and requires replacing), the two companies are rather alike, with a coverage limit of $1,500 for most items.
Another area for comparison of American Home Shield vs TotalProtect is definitely the online reputation and customer’s opinions of the company. While American Home Shield demonstrates a rather mixed array of opinions, from clients that despise the brand to one that swears by it, Total Protect has an overwhelming amount of complaints. The most common complaint about Total Protect is bad communication which is crucial for a service provider in this field. The second most common complaint is poor contractor quality, again, a major issue when you are essentially paying a company to run the fixes in your house.
Alternatives in the market?
A lot of people tend to think the market is made of American Home Shield, Total Protect, 2-10 and several more big brands but in fact, there are more than 100 providers active in every state from California to South Dakota. We have extensively covered 20 home warranties companies on our list of service providers and collected the data for 40 more by now. We plan on covering the entire industry as a whole while providing useful guides like the home warranty coverage guide or the costs of home warranties. We have also made similar comparison pieces on our Vis a vis section. We have listed several recommended alternatives for your pleasure below.
Industry Veteran Award
Large and established company
Top 3 Cheapest Plans ($25/month)
Low optional coverage costs
Coverage is capped at $500
Limited Selection of Optional Coverage ItemsFirst American Home Warranty Review
24/7 service calls
Lower chance of claim denial
Limited social media presence
Limited plan options2-10 Home Buyers Warranty Review
Customer Service Available 24/7
Least BBB Complaints
Great Reviews on Google Places
Reservice for Failed Parts
1 Free Month Upon Annual Sign-UpTotal Home Protection Review