Total Protect vs American Home Shield

Are you new to the home warranty industry, and considering whether Total Protect or American Home Shield is the answer for you? Are you not sure how to compare Total Protect vs American Home Shield in a comparative manner so you will understand the ins and outs of these two companies? That’s what we’re here for! specializes at home warranty reviews and comparisons, and after collecting data for more than 60 home warranty companies on 57 different items, we feel we can help you make decisions with ease. View our simple comparison below to get an understanding of these two service providers.

American Home Shield (AHS)Total Protect Home Warranty
BBB Complaints (Last 36 Months)10,587 - 
Premiums$35-60 $31.95-54.95 
Optional Coverage$30-160 $36-240 
Service Call Fee$75-125 $125 
Free second opinionIf different Unknown 
Free reservice period (parts)60 days Unknown 
Company size1,500 178 

CoversAmerican Home Shield (AHS)Total Protect Home Warranty
Air conditioner
Ceiling fan
Cooktop exhaust fan
Garage door
Heating system
Plumbing stoppages
Water heater
Food center
Free-standing ice maker
Water dispenser
PoolOptional CoverageOptional Coverage
SpaOptional CoverageOptional Coverage
SepticOptional CoverageOptional Coverage
Well pumpOptional CoverageOptional Coverage
Attic fans
Sump pump
Trash compactor
Whole house fan
Septic tank pumpingOptional Coverage
Outside gas lineOptional Coverage
Outside water lineOptional Coverage
Outside sewer lineOptional Coverage
Stand-alone freezerOptional Coverage
Expand Table

Looking for additional information for the Total Protect vs American Home Shield?

When you compare Total Protect vs American Home Shield, you are comparing between a relatively large home warranty company and a massive publicly-traded company that deals with a variety of services in the residential and commercial space. Total Protect is one of the best recognizable names in the industry but American Home Shield is a monster, their name is almost synonymous with home warranties.

When we compare home warranty quotes, we see that both companies offer a variety of home warranty plans with varying prices but the biggest difference we’re seeing between these two companies is the type of items they are covering. American Home Shield is very comprehensive and covers almost every component (home appliance or home system) while Total Protect has one of the fewest covered items from all the companies we have reviewed. On the other hand, Total Protect covers some items which are covered by neither AHS nor the leading companies on our site like Total Home Protection or Select home warranty. These components, such as outside water lines, make Total Protect a worthwhile option to consider. Choosing between American Home Shield and Total Protect will heavily depend on your own home’s systems and appliances, and you should obviously opt for the company that gives you maximal coverage. In terms of coverage limits (the amount of money that either company will pay you if an item breaks and requires replacing), the two companies are rather alike, with a coverage limit of $1,500 for most items.

Another area for comparison of American Home Shield vs TotalProtect is definitely the online reputation and customer’s opinions of the company. While American Home Shield demonstrates a rather mixed array of opinions, from clients that despise the brand to one that swears by it, Total Protect has an overwhelming amount of complaints. The most common complaint about Total Protect is bad communication which is crucial for a service provider in this field. The second most common complaint is poor contractor quality, again, a major issue when you are essentially paying a company to run the fixes in your house.

Alternatives in the market?

A lot of people tend to think the market is made of American Home Shield, Total Protect, 2-10 and several more big brands but in fact, there are more than 100 providers active in every state from California to South Dakota. We have extensively covered 20 home warranties companies on our list of service providers and collected the data for 40 more by now. We plan on covering the entire industry as a whole while providing useful guides like the home warranty coverage guide or the costs of home warranties. We have also made similar comparison pieces on our Vis a vis section. We have listed several recommended alternatives for your pleasure below.

 Industry Veteran Award

Large and established company

 Top 3 Cheapest Plans ($25/month)

Low optional coverage costs

Coverage is capped at $500

Limited Selection of Optional Coverage Items

First American Home Warranty Review

Clients from:  

 Virginia, Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Indiana, Kentucky, Maryland, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, West Virginia, Wyoming, District of Columbia + 5 More States

24/7 service calls

Lower chance of claim denial

Industry veteran 

Limited social media presence

Limited plan options

2-10 Home Buyers Warranty Review

Clients from:  

 Virginia, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, West Virginia, District of Columbia, Wisconsin + 8 More States

 Customer Service Available 24/7

 Least BBB Complaints

Great Reviews on Google Places

Reservice for Failed Parts

1 Free Month Upon Annual Sign-Up

Total Home Protection Review

Clients from:  

 Virginia, Alabama, Arizona, Arkansas, Colorado, Connecticut, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, West Virginia, Florida, Minnesota, Utah, Wisconsin, Massachusetts, South Dakota, Wyoming, District of Columbia + 12 More States
Fair Disclosure: has referral agreements with some of the home warranty companies presented on our-top lists throughout the website, including our list of best home warranty companies. Referral income which we generate through these agreements helps us keep the content free of ads and accessible.

View Alternative Companies