Service America Home Warranty Review
We are sorry to inform you that Florida-based home warranty company Service America has shut down in December 2018 after 43 years of operation. In 2006, when Service America was generating about $30 million in annual revenue, it was acquired by the Canadian company. A year before that it became employee-owned when a group of 300 employees purchased Service American from its parent company Chemed Corp.
According to South Florida Sun Sentinel archives, Service America was created from the merger of two South Florida home warranty companies, Amira Services and Encore Service Systems. Both of these companies were purchased by Chemed Corp. in 1883. Service America operated only in Florida with majority of customers in Tampa, Orlando, and Fort Myers areas.
Updated for Jan 14, 2019
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Summary of plans and coverage:
|Items||Limit||Silver Systems Plan||Platinum Combo Plan||Gold Appliance Plan||Optional Coverage|
|Premium Amount||-||$305.00||$528.12||$349.94||$10.00 - $125.00|
|Service Call Fee||-||$65.00||$65.00||$65.00||-|
Quotes from actual customer reviews:
Technician communicated his arrival time accurately, very pleasant personality. Fully understood our problem and promptly repaired our washer. Keep up the excellent work.
This company does not even deserve 1 star except after many phone calls and interminable holding (with crummy music) the persons - I did say many phone calls- were very nice. Unless you have no life, enjoy being on hold, don't plan to have any appliance service this is not the company for you!
Types of repairs performed according to customer feedback:
Main takeaway points from customer feedback: