Service America Home Warranty Review
We are sorry to inform you that Florida-based home warranty company Service America has shut down in December 2018 after 43 years of operation. In 2006, when Service America was generating about $30 million in annual revenue, it was acquired by the Canadian company. A year before that it became employee-owned when a group of 300 employees purchased Service American from its parent company Chemed Corp.
According to South Florida Sun Sentinel archives, Service America was created from the merger of two South Florida home warranty companies, Amira Services, and Encore Service Systems. Both of these companies were purchased by Chemed Corp. in 1883. Service America operated only in Florida with the majority of customers in Tampa, Orlando, and Fort Myers areas.
South Florida Sun Sentinel also reports that hundreds of Service America customers have not received or cashed the refund checks form the company. In case you belive you are owed money from Service America, please contact Ken Stoll, Service America chief operating officer, at email@example.com or call him at 561-504-9275.
Updated for Jan 14, 2019
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Summary of plans and coverage:
|Items||Limit||Silver Systems Plan||Platinum Combo Plan||Gold Appliance Plan||Optional Coverage|
|Premium Amount||-||$305.00||$528.12||$349.94||$10.00 - $125.00|
|Service Call Fee||-||$65.00||$65.00||$65.00||-|
Quotes from actual customer reviews:
I have been a customer for a very long time not once disappointed in service. I have a problem I give them a call they comeout they fix it. ( yes some times a wait) but it's worth it. Highly recommended.
This company does not even deserve 1 star except after many phone calls and interminable holding (with crummy music) the persons - I did say many phone calls- were very nice. Unless you have no life, enjoy being on hold, don't plan to have any appliance service this is not the company for you!
Types of repairs performed according to customer feedback:
Main takeaway points from customer feedback: