Select Home Warranty Review

Among multiple Select Home Warranty reviews available online, this review stands out because it contains the most recent information and describes every aspect of the company services in detail and answers your question of whether this company is worth the money you are going to pay. Whether you live in Florida, Virginia, or any other covered state, we encourage you to read it carefully before making a commitment.

Updated for Oct 21, 2018

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Covered States
Hawaii Alaska Florida New Hampshire Michigan Vermont Maine Rhode Island New York Pennsylvania New Jersey Delaware Maryland Virginia West Virginia Ohio Indiana Illinois Connecticut Wisconsin North Carolina District of Columbia Massachusetts Tennessee Arkansas Missouri Georgia South Carolina Kentucky Alabama Louisiana Mississippi Iowa Minnesota Oklahoma Texas New Mexico Kansas Nebraska South Dakota North Dakota Wyoming Montana Colorado Idaho Utah Arizona Nevada Oregon Washington California
Ratings
Trustworthiness:
Plans and Coverage:
Feedback:
The Fine Print:
Promotions:
Editor Rating:
Reader Rating:
Covered Appliances and Systems
Facts and Figures
30 days
Effective in
24/7
Hours
$75
Cancellation
$430 - $500
Premium
$60
Deductible
$500 - $2000
Limits
Pros And Cons
$100.00 off
24/7 service calls
Great annual promotions
Plans under $30/month
High contractor professionalism
Quick replacement payments
First 30 days: Free cancellation

Must file claims within 3 days
$75 cancellation fee

Editorial Notes

Select Home Warranty company has been on the market for more than five years. It quickly gained a solid reputation among homeowners. Today the company delivers services to a significant number of American households across the country.

The company accepts clients across the USA almost with only 5 states exempted. Not many other companies are able to handle clients for so many states, and to us, this attests to the sheer size and capabilities of Select Home Warranty

One of the biggest advantages of Select Home Warranty is that it provides emergency services to its customers. Customer Service is ready to accept a claim 24 hours a day, 7 days a week, and the contractors are sent promptly.

While comparing Select Home Warranty review to other companies' we noticed that Select Home Warranty coverage limits are pretty high, while the premiums are within the average range. This means that he company provides a good value for the money.

Premium cost level:

Trustworthiness

Is Select Home Warranty a trustworthy company? To answer this question, our research team performed a close analysis of the information available online on the company website, as well as many Select Home Warranty reviews on multiple consumer reporting sites such as BBB, Yelp, and Google.

The company was established in 2012 in Mahwah, New Jersey. It has been on the market long enough to earn a good reputation. Compared to other companies on the market, it is somewhere between America’s 1st Choice Home Club established in 2009 and Total Home Protection established in 2016.

Select Home Warranty serves the majority of the states, including Virginia, Florida, Texas, Arizona, New Mexico, Colorado, Nebraska, and Arkansas. In case the customer is not satisfied with the company’s services, they may initiate a dispute. All disputes will be enforced under the laws of the State of New Jersey.

Accessibility

Online chat
Yes
Social media
-

To get a free quote from this company, you may apply online by clicking the green “Visit Website” button on our site that will transfer you to selecthomewarranty.com or give them a call. Select Home Warranty phone number is  1-800-306-4730. The sales team is available during business hours, and the customer service is available 24/7.

Select Home Warranty claims are accepted 24/7. In non-emergency cases, the company will dispatch an independent service technician that will provide repairs of the appliance or system within 48 hours during business days, and within four days on weekends and holidays following the submission of the claim.

Benchmarks Select Home Warranty Other companies

Company size
75
0 1,760
Annual revenue
$110,000
0 $545,572,500
Number of homeowners
No data
0 6,050,000
Number of BBB complaints closed within last 3 years
2,045
0 14,850
Traffic
4,200
0 383,900
Number of independent contractors
No data
0 44,000

Reputation

BBB accreditation
B (Not Accredited)
Awards
2017 Home Warranty Awards Best in Service Award

Current Promotions

Claims procedure
Asset 9
Expiration date
22.10.2018
Promo code
Not required

Select Home Warranty has a great promotion for new customers. For those who purchase an annual policy, there is a $200 discount with two months of free coverage and free roof coverage, up to $99 value! The Select Home Warranty discount code is 200OFF.

Coverage

In this section, we will tell you all you need to know about the various Select Home Warranty plans offered to prospective clients. But before you start reading, look around your house and decide what you definitely want to cover, and what you might consider covering, and what you absolutely don't need. These decisions will help choose the right plan for you that will minimize your costs for home repairs and replacements.

Unlike companies such as Old Republic Home Protection that have only two plans (the basic plan for less coverage, and the total plan for more), Select Home Warranty has three plan options: Bronze, Gold, and Platinum.

The Bronze plan includes home appliances only. This is the cheapest plan and is good for homeowners who are confident in their home systems and don’t need any coverage for them.

The Gold plan, on the other hand, is good for home systems only including a/c, heating, electrical, plumbing, ductwork, and water heater. This plan will work the best for homeowners who had their appliances recently updated and are still covered under the manufacturer's warranty. Please keep in mind that the home warranty and manufacturer’s warranty may not be combined.

For those homeowners who like to have everything in their house covered under a home warranty, the Platinum plan will be the best option. It combines coverage of Bronze and Gold plans and protects all listed home systems and appliances. Optional add-ons, such as pool and spa, central vacuum, lawn sprinkler system, and roof leaks may be added for an extra cost per year to any of the Select Home Warranty plans.

Summary of plans and coverage:

Coverage Term
Service Call Fee
ItemsLimit Platinum Combo Plan Gold Combo Plan Silver Combo Plan Optional Coverage
Premium Amount - $499.99 $41.67 $429.99 $35.83 $429.99 $35.83 $0.00 - $99.95
Service Call Fee - $60.00 $60.00 $60.00 $60.00 $60.00 $60.00 -
Term, Month - 12 1 12 1 12 1 12
Coverage$400.00 - $2,000.00

One of the most important things you need to know about a home warranty company is what it covers and what it does not cover. Select Home Warranty coverage includes all major home systems, kitchen and laundry appliances, as well as some additional items, such as lawn sprinkler system and roof leaks.

Air Conditioning and Heating System

For the central A/C, Select Home Warranty plans cover the primary floor air conditioning unit only, provided it does not exceed a 5-ton capacity. The coverage includes motor, compressors, condensers, and thermostats. The same policy applies to the heating system—only the primary heating system not exceeding a 5-ton capacity is covered—all modules, components, and parts necessary for functioning. Additionally, the company covers all ducts from heating and A/C units to the point of attachment at registers or grills.

Plumbing System

For the plumbing system, Select warranty covers line leaks and breaks in the water drain, waste, or vent lines unless they are caused by damage resulting from freezing or roots. Mainline stoppages are covered up to 100 feet from the access point and are only cleared when there is an accessible ground level cleanout. Toilet bowl tanks, flushing mechanisms, angle stops, and risers are also covered by Select Home Warranty.

Electrical System

Electrical system coverage includes wiring, service panels and subpanels, switches, breakers, outlets, junction boxes, and ground fault interrupters. No damage to the electrical system caused by flood, fire, water, rust, corrosion, or lightning will be covered. For a detailed listing of the modules, components, and parts that are not covered by the policy, please refer to the table below.

Home Appliances

Select Home Warranty coverage includes all modules, components, and parts of the following appliances: clothes washer and dryer, garbage disposal, refrigerator, stove/oven/cooktop, built-in microwave oven, and dishwasher. Additional coverage for the second refrigerator, standalone freezer, and ice maker can be purchased separately.

Optional coverage is also available for pool and spa, central vacuum, sump and well pumps, additional a/c unit, furnace or water heater, lighting fixtures, septic systems, and more.

The Fine Print

Item
Comparison to Industry
Coverage effective after
Above industry average
Cancellation with refund within
Above industry average
Cancellation fee
Above industry average
Automatic policy renewal
As 94.7% of industry
Time to cancel automatic renewal
Above industry average
Fee for contract transfer
At industry minimum
Max time to submit claim
Above industry average
Repair timeframe
At industry maximum
Repair timeframe (weekends and holidays)
At industry maximum
Free second opinion
As 26.3% of industry
Emergency service available
As 88.7% of industry
Hours for service calls
As 85.5% of industry
Reservice if repairs fail
n/a
Free reservice period (parts)
n/a
Free reservice period (labor)
n/a

Here are some important things about Select Home Warranty coverage that you should consider before signing a contract with the company:

  • All systems and appliances must be in proper working order on the effective date of the service contract.

  • Any pre-existing conditions or defects causing the malfunction of the system or appliance during the term will not be covered by Select Home Warranty.

  • If a defective or malfunctioning system or appliance is discovered by an inspection company prior to the transfer of ownership of the property, or by a utility company at the time of the transfer of ownership, said condition shall be deemed a pre-existing condition and not covered under the contract.

  • Manufacturer’s Warranty. All systems and appliances covered under either the manufacturer’s, distributor’s, or any other express or implied warranty will not be covered under the contract.

Customer Reviews and Feedback

Quotes from actual customer reviews:

I am happy with the services they provided for me. This winter I had an issue with my AC and they had it fix the next day i filed the claim which is really convenient and the repair guys are also nice and easy to understand on what they said abt what to do and not to do. This warranty only asked for $45 for the fee which i am happy to pay because they paid for the repair for the whole thing.I am happy with their services

Pissed Consumer, Mahwah, New Jersey March 25, 2018

I purchase is home warranty for my house because it was cheaper than the others available. When it came time to use the service i found out why. My washing machine quit working so i submitted a claim. Weeks go by without problem being repaired. I called to see what was going on, and they said that they did not have anyone in the area that could fix my washer. They wanted me to find my own repair service, and they would reimburse me.

BBB, February 20, 2018

Summary of ratings from popular review sites:

Select Home Warranty Industry Average

Website

Relative Score

Adjusted Score

Yelp
233
119
1.0
1.8
1.2
Ripoff Report
104
25
1.0
1.0
2.4
Pissed Consumer
171
137
1.0
1.4
1.7
BBB
559
183
1.5
3.2
0.9
Google Reviews
1481
366
4.1
3.2
3.1
YSCAM
41
11
1.0
1.0
2.4
Complaints List
3
12
1.0
1.1
2.2
Site Jabber
13
14
1.6
2.4
1.6

Summary Rating
1.8
2.0
1.7

Types of repairs performed according to customer feedback:

Air conditioner Plumbing Heating system Washer Water heater Pool Oven Refrigerator Electrical Dryer Roof leaks Dishwasher Saltwater pool Toilet Microwave Fan

Main takeaway points from customer feedback:

Select Home Warranty Industry Average
Good work
11%
12%
Professional contractor
6%
6%
Good communication
8%
5%
Money offer
3%
3%
Fast work
0%
3%
Act of good faith
0%
0%
Communication problems
24%
18%
Repair delay
6%
17%
Claim denial
28%
12%
Unprofessional contractor
3%
7%
Tricky terms
7%
7%
Unexpected costs
1%
7%
Payment delay
3%
2%

Before you make a commitment to Select Home Warranty, it makes sense to read what other people say about it. For this purpose, we have collected almost 2,000 Select Home Warranty reviews on BBB, Yelp, Google, and other sites. We compared Select Home Warranty complaints and ratings to the average in the industry.

Overall, the customer satisfaction scores are comparable to the industry average. For example, Select Home Warranty reviews on BBB give this company a rating of 2.9 versus the industry average of 3.6.

Among Select Home Warranty complaints, the customers reported claim denials and tricky terms. On the positive side, the customers were happier than average with the contractor's professionalism and good work.

The Final Words

Is Select Home Warranty Good?

To summarize this review, we can say that Select Home Warranty has taken the market by a storm ever since it launched. It has earned solid reputation among homeowners, sellers, and buyers and is now considered one of the largest and most respectable companies in the home warranty field. 

Select Home Warranty has gained its reputation by offering super-simple, super-friendly, home warranty plans: home appliances, home systems and combination plan (with several additional optional services to choose from). 

The terms and conditions are really clear and comprehensible, and it is clearly described what are the fees, terms of cancellation, coverage limitations and all other aspects relating to such a service agreement.

Overall, if read through this Select Home Warranty review you probably realized it's a serious company which offers good coverage and an excellent value for money.

To receive your Select Home Warranty quote, click on the gree "Visit Website" button below or call their phone number 800-306-4730

Ratings
Trustworthiness:
Plans and Coverage:
Feedback:
The Fine Print:
Promotions:
Editor Rating:
Reader Rating: