Secure Home Warranty Review
We are sorry to inform you in our review that Secure Home Warranty is out of business. Many customers not only reported unsatisfactory experiences with the company on Yelp, BBB, Google Reviews, and other consumer reporting sites but also filed lawsuits with the local law firms. Before it was closed, Secure Home Warranty’s BBB rating was F.
Updated for Jan 14, 2019
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As many customer reviews stated, Secure Home Warranty representatives were happy to sign a contract with the customers but were very hard to reach when it was time to file a claim. Even when customers managed to reach a representative, many claims were declined because the items were not covered, even though the representatives said otherwise when they were selling the contract.
It was very difficult for customers to cancel the contract and get a refund from Secure Home Warranty, and lawyers were unable to help. The only recommendation we can give you in this Secure Home Warranty review on how to get your money back is to report them to your credit card company as a home warranty scam to get all charges refunded.
Companies like Secure Home Warranty cause great damage to the industry’s reputation. However, not every home warranty company is a scam. Below you can see the reviews of our best home warranty companies. Please read them carefully before you sign the contract.
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Summary of plans and coverage:
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Quotes from actual customer reviews:
I did get one response from an e-mail stating that "our phone system is currently down undergoing maintenance, we expect it to be back up and running this week, please get the repairs completed and send the bill to us for review. Any covered repairs will be reimbursed to you as per the guidelines of your policy with us." Since then I have sent over 15 emails to all with no response. I have paid out of pocket for my own repairs with no reimbursement.
Paid to secure home warranty in september 2016 for 3 years to have home warranty and now they are out of business in june 2017 the approved a claim that i paid and they will reimburse me never happened was calling and calling don`t know what to do?
Types of repairs performed according to customer feedback:
Main takeaway points from customer feedback:
Is Secure Home Warranty Good?
To close this Secure Home Warranty review, we can say that, unfortunately, not every home warranty company in the USA is trustworthy. This, of course, does not mean that every home warranty is a scam. It only means that before signing the contract, the client should exercise caution and do research about the company’s reputation and trustworthiness.
ReviewHomeWarranties.com collects information on every company in our database from various sources. We carefully read and analyze customer reviews on multiple consumer reporting sites, including Google Reviews and the BBB. We hope that our effort will help you select the best home warranty plan that will cover the most important systems and appliances in your house.