Looking for defense against repairs or costly replacements and live in Arizona or Nevada?
This HomeLife Warranty Protection review is perfect for you. Your home is likely one of your biggest investments, so it makes sense to choose the most suitable coverage.
In this review, we will describe every aspect of the company’s services, including trustworthiness, costs, plans, coverage, and policies. Additionally, to save you time, our team has studied the customer feedback to see what other people say about the company.
So, read this review carefully before making your final decision.
Our Preferred Home Warranty Alternatives
Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.
Company Pros and Cons
This section covers HomeLife Warranty Protection’s high-level pros and cons. Keep these points in mind as you read the rest of the review.
Editorial Notes
HomeLife Warranty Protection has provided comprehensive protection plans and quality warranty policy for about 12 years for customers in Arizona and Nevada. In a fast-paced and changing industry, they have continually acquired a growing customer base in the home warranty space.
The southwest company covers the most common systems and appliances and offers two warranty plans with many optional supplemental coverage add-ons.
We can say that the prices are affordable, starting at just $23 per month.
The coverage limits range between $150 and $1,500 depending on the item covered, which is low compared to industry leaders like TotalProtect Home Warranty, who generously offers limits up to $10,000. But, all home warranty companies have restrictions on what they can repair or replace, and this usually depends on other factors like premium and deductible costs.
This company offers two service call fees of $65 and $150, depending on your plan. While $150 might seem pricey at first, customers appreciate having a known flat-rate fee for each claim.
In general, this provider has a positive reputation among homeowners with a higher rating than the industry average. Although the clients complained about unexpected costs, HomeLife is BBB accredited with an A+ rating, which indicates its reliability.
Overall, if you’re looking for a trustworthy regional company that offers convenient services at an affordable price in Arizona and Nevada, HomeLife Warranty Protection is for you. With plans that begin at just $23/month, you can count on this company to protect your investment.
Trustworthiness
To check whether you can trust HomeLife Warranty Protection, our team has visited and analyzed many sources, including the official website of the company, faqs, and consumer reporting sites, so that you can have peace of mind when it comes to your real estate.
Legal
| Information Type | Description |
| Ownership | HomeLife Warranty Protection, LLC |
| Established | 2006 |
| CEO | Dennis Roehl |
| Registered in | Gilbert, AZ |
| Address | P.O. Box 141, Gilbert, AZ 85299 |
| Available states | Arizona, Nevada |
| Type of company (private, public) | Private |
| Mediation and arbitration bodies | Disputes are resolved in American Arbitration Association |
HomeLife Warranty Protection was established in 2006. It is headquartered in Arizona and carries out its operations from there. It serves clients from only two states—Arizona and Nevada. If the customer isn’t satisfied with the provided services, they can open a dispute, which will be resolved by the American Arbitration Association.
Accessibility
| Information Type | Description |
| How to contact | Main page >> Contact us |
| Online chat | Yes |
If you need to file a service request or ask a question, the customer service of HomeLife Warranty Protection is available around the clock. To access the company’s representatives, you can visit the official website and fill in the contact form. Moreover, there is an online chat available, as well as social media—Facebook, Twitter, Google+ and Pinterest.
You can contact the home warranty company through the contact form or an online chat at hlwp.co. If you’re looking for a free quote, this company can serve you online or by phone at 888-820-8088.
Unfortunately, we cannot find a phone number to request service. But its chat and website are easy to navigate and ready to help. On the website, please fill out the “request service” form and follow the instructions.
Benchmarks
| Information Type | Description |
| Company size | 20 |
| Annual revenue | $700,000 |
| Number of homeowners | No data |
| Number of BBB complaints closed within last 3 years | 3 |
| Traffic | 300 |
| Number of independent contractors | No data |
Reputation
| Information Type | Description |
| BBB accreditation | A+ (Accredited) |
The Better Business Bureau has fully accredited HomeLife Warranty Protection since 2016 with an A+ rating, which is above the industry average.
Coverage
In this part of the review, we will describe the plans and coverage of this home warranty provider. We know that choosing the home warranty plan that fits your needs best is difficult since the variety of plans available on the market is very confusing. If it’s your first time choosing a home warranty company, it will be useful to read our home warranty plan buying guide.
HomeLife Warranty Protection offers Basic and Prestige plans and they cover all of the warranty needs of a typical homeowner. The Basic Plan covers plumbing and electrical systems, standard appliances, fans, central vacuum, and garage doors. The Prestige plan includes all the items from the Basic plan plus heating and air conditioning system. Both plans have a $65 deductible.
In case you would like to expand your coverage, there are three additional packages. The Green Leaf package costs $34 per month. It will provide coverage for ceiling fans, cooktop exhaust fans, ovens, dishwashers, trash compactors, vacuums, water heaters, toilets, plumbing, garage doors, and electrical systems. The second package is called Green Leaf Pool, which offers higher coverage, and is basically an upgraded version of the Green Leaf plan because it includes a swimming pool and a spa. None of these plans includes coverage for washing machines and dryers, but they can be added as optional items.
In case you prefer the maximum coverage for your home systems and appliances, Green Leaf 2 package will be the best for you. For $65 a month, it includes all major home systems and appliances, but not a swimming pool. Both a swimming pool and a spa can bee added for $185 a year each.
The client has to pay a deductible of $65 for each call to the company, which is close to the average on the home warranty market. For the Leaf packages, there is an option of a $150 service call fee, which allows lower premiums.
Many people mistakenly believe that a home warranty covers every system or appliance failure, but there are some limitations. HomeLife Warranty Protection’s limits are between $150 and $1,500, which can be compared with AHW‘s limits.
Summary of Plans and Coverage:
Home warranty coverage includes major home systems, such as A/C and heating systems, electrical, plumbing, as well as the most popular home appliances, such as dishwasher, trash compactor, kitchen exhaust fan, oven, as well as many optional extras. Below, we will dive deep into four essential home items that this company guarantees coverage for.
Air Conditioning and Heating System
As for the air conditioning system, there is no limit to the number of covered A/C units. The main parts, such as thermostats, condensers, compressors, as well as leaks or stoppages in accessible condensate drain lines, will be covered. The plans provide coverage for a/c systems with a maximum of a 5-ton capacity per unit. The same applies to the heating system with a limit of up to $1,500.
Read Also: What Is Included In My HVAC Home Warranty?
Electrical System
Electrical system coverage includes light switches, electrical outlets, whole house and ceiling fans, as well as interior wiring. This company does not serve low voltage transformers, inadequate wiring capacity, light fixtures, bulbs, etc.
Plumbing System
This company offers outstanding plumbing home warranty that provides coverage for the following problems related to plumbing: drain line stoppages, pipe leaks or breaks for water, gas, or drain. Toilet tanks, flushing mechanisms, water pressure regulator, and angle stops will bу covered as well.
Read Also: Do Home Warranty Companies Typically Cover Water Damage?
Home Appliances
HomeLife Warranty Protection offers coverage for the following home appliances: ceiling fan, kitchen exhaust fan, dishwasher, oven, trash compactor, water heater, and vacuum. All components that affect units such as compressors, condensers, heating elements, electronic components, internal wiring, motors, pumps, and thermostats are covered, but not the interior lining, doors, racks, knobs, handles, trays, dials, filters, and so on.
Optional coverage is available for pool or spa, saltwater pool, well pump, septic system, washer, dryer, water softener, pump, refrigerator, sprinkler, and even roof leaks with limits between $400 to $1,500.
To find out more information, you can browse through the home warranty plan details by clicking on the “expand” button.
The Fine Print
| Item | Value | Comparison to Industry |
| Coverage effective after | 30 days | Above industry average |
| Cancellation with refund within | Unknown days | n/a |
| Cancellation fee | $95.00 | Above industry average |
| Automatic policy renewal | Yes | As 92% of industry |
| Time to cancel automatic renewal | 60 days | At industry maximum |
| Fee for contract transfer | $Unknown | n/a |
| Max time to submit claim | Unknown days | n/a |
| Repair timeframe | Unknown business days | n/a |
| Repair timeframe (weekends and holidays) | Unknown days | n/a |
| Free second opinion | Unknown | n/a |
| Emergency service available | Unknown | n/a |
| Hours for service calls | 24/7 | As 86.5% of industry |
| Reservice if repairs fail | Yes | Standard for industry |
| Free reservice period (parts) | 30 days | At industry minimum |
| Free reservice period (labor) | 30 days | At industry minimum |
You can find the HomeLife Warranty Protection’s Service Agreement on the website, which includes the product coverage, limitations of liability, renewals, transfer by contract owner, cancellation, and other information.
The coverage will be effective in 30 days for existing homeowners unless previous coverage is applied. Waiting 30 days for coverage might seem like an extended period, but this is right at the industry average. If you are buying a home, there is no waiting period and coverage begins close to escrow.
If you’re satisfied with your warranty company and its services, there’s no need to renew the contract as it will be done automatically. But if you don’t want to renew the contract, you have to inform the company 60 days before termination.
The cancellation fee is $95, which is very high and can be compared to only American Home Guard.
With this company, you will be imbursed for repairs done by your own contractor. If you decide to choose your own technician, you must notify the company prior to service so that the contractor can be authorized within limits, coverage, and rates for repair and replacement.
Feedback
Before signing a contract with HomeLife Warranty Protection, it will be wise to read other people’s reviews on the internet, to avoid mistakes in your choice of which warranty company to pick and scams. To help you decide, and provide you with an objective opinion about the company, our team has collected and analyzed the most recent reviews on four consumer reporting sites—Yelp, BBB, Ripoff Report, and Google Reviews.
The summary rating of HomeLife Warranty Protection is 3.3 compared to the industry average rating of 2.7. That makes HomeLife comparable with the best home warranty companies.
The most common home repairs mentioned in the reviews are related to air conditioners, refrigerators, garage door, water heaters, and dishwashers.
In their HomeLife Warranty Protection reviews, a total of 24% of customers compared to 13% of the industry average (twice as much) praised the good work of the company. A total of 11% of clients were also satisfied with the communication and speed of work, compared to 6% and 3% respectively of the industry average.
On the other hand, although more rarely than the industry average, 9% of unsatisfied clients had a negative experience with repair delays and 7% had communication problems.
If you want to explore septic systems protection options, do well to consider the services of some notable home warranty providers
Final Thoughts: Is HomeLife Warranty Protection Good?
HomeLife Warranty Protection has been in the home warranty market since 2006. Although the company covers only two states, it has a good reputation and high praise from the customers in this area.
The company’s coverage suggests reasonable premiums covering all essential home appliances, systems, and even roof leaks for an extra fee (explore superior home warranty options for roofs). A wide list of add-ons is also attractive.
We found that customers highly rate the company’s services on most consumer reporting sites. HomeLife Warranty Protection’s BBB rating is A-.
If you think that HomeLife Warranty Protection is the appropriate company for you, you can get a free quote by visiting the company’s website.
Read Also: How Is A Home Warranty Different From Homeowners Insurance?
