Are you in search of a reliable home warranty company to protect your house appliances and systems from unexpected breakdowns or malfunctions? Hopefully this Harmony Home Warranty review will help you make the right choice. Our team has conducted a detailed analysis of the important aspects of this company’s service, including the home warranty coverage, pricing, limits, terms and conditions, and overall trustworthiness. Also, we will provide you with comparisons of Harmony Home Warranty company to some of the best home warranty companies on the market and to the industry standards to help you see its relative position in the home warranty market.
Want to learn all the important details about Harmony Home Warranty? Read this review carefully to see if this company is a good fit for your home.
Our Preferred Home Warranty Alternatives
Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.
Company Pros and Cons
This section covers the Harmony Home Warranty’s high-level pros and cons. Keep these points in mind as you read the rest of the review.
Editorial Notes
Since its founding in 2013, Harmony Home Warranty has been providing homeowners across the entire United States with home protection. Wherever you live, this home warranty provider can help you manage unexpected appliance and systems breakdowns. Unfortunately, this home warranty company has a limited presence on social media, which makes it difficult to contact. There is also no online chat available, which is quite unusual these days and very inconvenient for customers.
The Harmony Home Warranty plans include coverage for the most essential and commonly-used home systems and appliances. The range of coverage plans provided is somewhat limited and the coverage limits are relatively low.
However, their prices are quite appealing. One thing to look out for is that this provider does not offer separate coverage plans for appliances only. This may be inconvenient for homeowners looking to insure only specific products.
Although there are no customer reviews available on consumer reporting sites, Harmony Home Warranty received an A+ rating from the BBB along with an accreditation. This indicates that the company has a solid position in the market and has satisfied clients. However, the total absence of customer reviews is a potential red flag for this company’s quality of service. Our team will continue monitoring the Harmony Home Warranty company and we will update this article when reviews become available.
Benefits of Harmony Home Warranty include their clear service contract, the availability of emergency services, and the absence of a fee for contract transfer. We encourage you to read this Harmony Home Warranty review to get the full picture. It will help you make an informed decision regarding your home warranty protection.
If you’re looking for a trusted, industry-leading home warranty company, we recommend Choice Home Warranty. They’re a top-rated brand, and right now you can take advantage of their current promotions that get you $50 off, plus one free month and free 30-Day cancellation.
Trustworthiness
Can you trust your home to Harmony Home Warranty? In this part of the review, our team will do our best to help you learn if you should.
Legal
| Information Type | Description |
| Ownership | Harmony Home Warranty, LLC |
| Established | 2013 |
| CEO | Bradley A. Shaw, President |
| Registered in | Brooklyn, NY |
| Address | 1222 Avenue M, Brooklyn, NY 11230-5204 |
| Available states | All States |
| Type of company (private, public) | Private |
| Mediation and arbitration bodies | Disputes are resolved in American Arbitration Association |
Harmony Home Warranty company is headquartered in Brooklyn, New York. It was launched in 2013 and since then has spread its services throughout the USA, providing warranties to a vast number of homeowners. Such wide-spanning coverage can be compared, for example, to Home Warranty of America, EverythingBreaks Home Warranty, and Global Home USA Warranty. Not every company offers such broad coverage availability.
If you are dissatisfied with the company’s service and can’t resolve your problem directly with customer service representatives, your can file a claim with the American Arbitration Association.
Accessibility
| Information Type | Description |
| How to contact | Main page >> Contact us |
| Online chat | No |
The accessibility of a home warranty company speaks volumes about its trustworthiness. You can request repair service by submitting a request form online, or by calling the company’s reps, who are ready to assist 24/7. However, note that there is no online chat function and there are no company pages on any social media sites.
Benchmarks
| Information Type | Description |
| Company size | No data |
| Annual revenue | No data |
| Number of homeowners | No data |
| Number of BBB complaints closed within last 3 years | 181 |
| Traffic | 2 |
| Number of independent contractors | No data |
Universal Home Protection is a small company with only 4 employees. Within the last 3 years, they successfully resolved 6 complaints with BBB. In the past year, the company generated almost $700,000 serving an undisclosed number of households in Wisconsin and Illinois.
Reputation
| Information Type | Description |
| BBB accreditation | A- (Accredited) |
The Harmony Home Warranty BBB rating is A+, and the company also maintains BBB accreditation status. This is one of the best indicators of the company’s trustworthiness and not many home warranty providers have the highest rating possible from the Better Business Bureau. Old Republic Home Warranty, EverythingBreaks Home Warranty Service , and IGS Home Warranty are some of the few that have managed to achieve this very strong score.
Coverage
To choose the best home warranty company for your needs, you should know for sure what is covered by the company and what is not. So let’s move on to Harmony Home Warranty plans, costs, coverage limits, deductibles, and optional coverage items. We also include comparisons of Harmony Home Warranty with other leading home warranty providers.
There are two Harmony Home Warranty plans available to customers: the Basic Plan and the Total Plan. Be advised that there is no appliance plan, so if you don’t want to cover your home systems, this company is not the best option for you.
The Basic Plan costs $33.25 per month which comes out to $399 per year. It covers the main home systems and appliances like dishwashers, garbage disposals, microwaves, ovens, trash compactors, water heaters, toilets, sump pumps, plumbing, plumbing stoppages, garage door openers, ceiling fans, ductwork, and the electrical system.
As the name implies, the Total Plan provides coverage for additional items, such as air conditioners, heating systems, refrigerators, washers, and dryers. The payment for this plan is $41.50 per month which equals $499 per year. As for the Harmony Home Warranty price policy, they offer reasonable prices that are on par with companies like Residential Warranty Services. If we compare Harmony Home Warranty’s prices with the industry average annual premiums by plan type, the cost of this company’s plans is about one and a half times less.
In addition to any Harmony Home Warranty plan, you can add items from the optional coverage list. Among these items, the company offers additional coverage for pool and spa equipment, well pump, septic tank system, free-standing ice maker, stand-alone freezer, water softener, refrigerator ice maker, vacuum, and even roof leaks (explore top-rated roof protection providers). Note that every item on this list is priced separately and will cost you anywhere from $24.96 to $150 per year.
The service call fee is $75 per claim. This price is in line with industry standards and can be compared to Total Home Protection, Select Home Warranty, HomeServe USA, Platinum Home Warranty, and many others.
Harmony Home Warranty provides coverage limits of $400 to $1,500, which are comparable to those provided by the leading home warranty companies such as Choice Home Warranty, Freedom Home Warranty, or Advanced Home Warranty. However, for some problems such as roof leaks and plumbing, the Harmony Home Warranty limits are very low – only up to $500, which is not enough for such expensive repairs. Moreover, some companies offer much higher limits; for example, Residential Warranty Services covers repairs worth up to $10,000.
Summary of Plans and Coverage:
Air Conditioning
Harmony Home Warranty provides coverage for mechanical parts and components of two ducted electric central air conditioning systems not exceeding 5 tons and which are intended for residential use. The company will not provide coverage for window units, humidifiers, electronic air cleaners, non-ducted wall units, mini-split wall units, and gas air conditioning systems. The coverage limit for air conditioning is $1,500.
Heating System
Harmony Home Warranty’s plans cover mechanical parts and components of two systems of your choice. It can either be a hot water and steam heating system, or a centrally ducted forced air gas/electric/oil heating system, or electric baseboard units – any of these are fine as long as they provide the primary source of heat in the dwelling. Accessible ductwork from the covered heating unit to point of attachment to register or grill will be covered by this warranty as well. The coverage includes blower fan motors, burners, controls, thermostats, heating elements, wiring, and more.
Plumbing System
Harmony Home Warranty’s plumbing coverage includes leaks and breaks of water, drain, gas, waste lines, and vent lines, unless the damage was caused by freezing or tree roots. The company covers built-in bathtub whirlpool motors and pump assemblies. Note that the repair of walls or ceilings to rough finish is capped at $500 per claim.
Electrical System
For the electrical system, Harmony Home Warranty will cover all components and parts except direct current wiring and systems, exterior wiring and components, batteries, lighting fixtures, low voltage systems, and transmitters. For the full list of exceptions, refer to the table above. Failures and conditions caused by inadequate wiring capacity, inadequate size breakers, circuit overload, power failure, and corrosion are not covered by this warranty.
Home Appliances
All components and parts important to the functionality of home appliances are covered by this company. Rollers, racks, interior lining, glass, clocks, knobs, dials, lights, shelves, and filters are not included in this list.
The Fine Print
| Item | Value | Comparison to Industry |
| Coverage effective after | 30 days | Above industry average |
| Cancellation with refund within | 30 days | Above industry average |
| Cancellation fee | $100.00 | At industry maximum |
| Automatic policy renewal | Yes | As 92% of industry |
| Time to cancel automatic renewal | 60 days | At industry maximum |
| Fee for contract transfer | $0.00 | At industry minimum |
| Max time to submit claim | 1 days | At industry minimum |
| Repair timeframe | 2 business days | Below industry average |
| Repair timeframe (weekends and holidays) | 4 days | At industry maximum |
| Free second opinion | If different | As 26.9% of industry |
| Emergency service available | Yes | As 87.3% of industry |
| Hours for service calls | 24/7 | As 86.5% of industry |
| Reservice if repairs fail | Yes | Standard for industry |
| Free reservice period (parts) | 90 days | Below industry average |
| Free reservice period (labor) | 30 days | At industry minimum |
A credible and honest home warranty company will have nothing to hide from its customers and will, therefore, have no reason to write tricky or convoluted terms and conditions. In preparing this part of the Harmony Home Warranty review, we found that the company’s terms and conditions were clear to read and easy to understand. Below, we’ve summarized the main points and compared them to the common standards in the home warranty industry.
After signing a contract with Harmony Home Warranty company, your coverage starts in thirty days, which is 5 days longer than the industry average. Total Home Protection, Pride Home Warranty, and HomeServe USA services will all be also available 30 days after policy purchase. However, there are companies whose services become effective faster like Colorado Home Warranty or Elevate Home Warranty, with warranties that become effective in just one day.
The contract can be canceled by the customer within thirty days of the effective date, and a full refund will be provided by the company. After this point, it is possible to cancel it but you’ll have to pay a $50 cancellation fee. SilverBack Home Warranty, Acclaimed Home Warranty, Liberty Home Guard, and Platinum Home Warranty all charge the same cancellation fee.
Be aware that if the contract is not canceled, it will be automatically renewed. This is an industry-standard practice and done by more than 95% of the companies. The time period given to cancel the automatic renewal is 60 days, which is the industry maximum period. Liberty Home Guard offers the same 60 day period to cancel the automatic renewal.
Unlike most similar companies, this home warranty provider offers free contract transfer. It means that if you are buying or selling a house, the home warranty will be transferred at no cost.
Harmony Home Warranty company provides a very short time to submit a claim: only one day. Liberty Home Guard is another company that only allows one day for claim submission. The repairs are usually performed within 2 business days, or 4 days if it’s over a weekend. Select Home Warranty has the same policy.
Harmony Home Warranty provides emergency service, and their representatives are available 24/7. Moreover, there is reservice if repairs fail, which is a standard for the industry. The free reservice period in the event of failed repairs is 90 days for parts and 30 days for labor.
In conclusion, we can say that the Harmony Home Warranty company is comparable with the best home warranty companies and highly competitive regarding their terms and conditions.
Feedback
When choosing a home warranty service provider, it is important to know what existing customers think about it. To provide you with this information, we researched the biggest customer rating sites and did not manage to find any comments on Harmony Home Warranty – either negative or positive. Usually, clients are most likely to complain and criticize rather than report positive things about a company. Therefore, the absence of any customer reviews might be evidence of clients’ high satisfaction with the company’s services. An A+ rating from the BBB as well as accreditation also points to a solid reputation. Our analysts will keep watching for any customer feedback about this company and update this part of the review as soon as data is available.
Final Thoughts: Is Harmony Home Warranty Good?
Our team did a comprehensive study of this company’s services, looking at coverage plans, prices, limits, terms and conditions, as well as Harmony Home Warranty ratings and comparing them against the company’s competitors.
Harmony Home Warranty has been operating in the market for about seven years, providing home warranties to homeowners all over the USA.
Even though the company provides a limited selection of coverage plans, it may suit customers who want to have all of their major systems and appliances protected without having to sort through a variety of plans. The company’s premiums are lower than the industry average and the plans include all essential home appliances, systems, and even roof leaks for an extra fee. A wide list of add-ons is another boon for customers.
Like most home warranty companies, it has emergency services available 24/7, with contractors always ready to help you. This company provides re-service if the repairs fail during the following 90 days for parts and 30 days for labor.
Despite the absence of customer comments on the internet, this home warranty provider is accredited by the BBB with the highest A+ rating, which is a positive reflection on the company’s credibility.
So, if Harmony Home Warranty appeals to you, contact them online or by phone and sign up for a home warranty. If you want to continue searching, then look through the list of home warranty services to make the right choice when choosing the best home warranties.
