If you want to protect yourself from common household breakdowns and be prepared, it’s a good idea to think about a home warranty. This Globe Home Protection review will be helpful as it will provide you with everything you need to know about this home warranty company. Our team at Today’s Homeowner analyzed all the available online information about the company’s home warranty contract, including coverage, plans, pricing, and customer feedback from well-known rating sites such as the BBB, Ripoff Report, and Yelp. We compared the company to its competitors and the industry averages to assist you in whether or not to choose Globe Home Protection as your home warranty company.
Our Preferred Home Warranty Alternatives
Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.
Company Pros and Cons
This section covers Globe Home Protection’s high-level pros and cons. Keep these points in mind as you read the rest of the review.
Editorial Notes
Globe Home Protection has been providing services since 1999 for clients across almost half of the USA. Along with its solid track record, its longevity demonstrates that this company is credible.
Globe Home Protection offers comprehensive coverage for the most common and essential items in your house for a lower price than the average for the industry. So the company can be considered beneficial and affordable as well.
Despite the fact that there are a very small number of customer reviews, Globe Home Protection has an A- rating from the Better Business Bureau.
The advantages of this home warranty company also include 24-hour service for emergencies. We highly recommend our customers to read this Globe Home Protection review as well as the advertiser disclosure carefully before making any final decisions.
Trustworthiness
One of the most important things about any home warranty company is its reputation. The amount of time that the company is able to stay on the market is evidence of its trustworthiness, as the high level of competition does not allow untrustworthy ones operate for too long.
Legal
Information Type | Description |
Ownership | Globe Home Warranty Company |
Established | 1999 |
CEO | Frederick J. Peyton |
Registered in | Orlando, FL |
Address | P.O. Box 620395, Orlando, FL 32862-0395 |
Available states | All except: Alabama, Alaska, California, Hawaii, Idaho, Iowa, Louisiana, Mississippi, Montana, New Mexico, New York, North Carolina, Oregon, South Carolina, Utah, Washington, Wisconsin, District of Columbia |
Type of company (private, public) | Private |
Mediation and arbitration bodies | – |
Globe Home Protection has been serving its customers for almost twenty years. The company was established in Orlando, Florida. Today Globe warranty is available in 33 states of the USA, including Arizona, Arkansas, Colorado, Florida, and Georgia.
Accessibility
Information Type | Description |
How to contact | Main page >> Contact us |
Online chat | Yes |
Globe Home Protection’s representatives are available around the clock via phone or online chat to provide you with the necessary assistance. However, the company doesn’t have any social media pages.
Benchmarks
Information Type | Description |
Company size | 50 |
Annual revenue | $17,000,000 |
Number of homeowners | No data |
Number of BBB complaints closed within last 3 years | 50 |
Traffic | 300 |
Number of independent contractors | No data |
Reputation
Information Type | Description |
BBB accreditation | B (Not Accredited) |
According to client reviews on the BBB, Globe Home Protection has an A rating, but it’s not accredited.
Coverage
To choose the best home warranty company for your needs, you should know exactly what is covered under warranty and what is not. To help you make the right choice, our team researched the company’s pricing policy, coverage plans, as well as additional coverage, and compared these with Globe Home Protection’s competitors on the market.
Globe Home Protection offers four plans to its customers: Three Star Plan, Four Star Plan, Five Star Plan, and the Stellar Plan.
As for the cost, the average annual price in the industry is $616 compared to Globe Home Protection’s $305 for the Three Star Plan, and $549 for the Stellar Plan. As you can see, the price of Globe Home Protection is lower than the industry average and can be compared to such companies as Service America Home Warranty, 365 Home Warranty, and Elevate Home Warranty.
The Three Star Plan is the cheapest one and covers the a/c system, doorbell, ductwork, water heater, electrical, and heating systems. The Four Star Plan provides wide coverage for air conditioner, ceiling fan, cooktop exhaust fan, dishwasher, disposal, doorbell, ductwork, electrical, fan, heating system, microwave, oven, refrigerator, toilet, and water heater. This plan is suitable for those who don’t need coverage for the plumbing system or don’t do laundry at home.
In addition to the Three Star Plan and the Four Star Plan, you can choose additional coverage for washer and dryer for $50 each, garage door opener for $25, plumbing stoppages for $25, reliable roof warranty for $75, vacuum for $25, and water heater for $85.
The Five Star Plan covers the same systems and appliances that the Four Star Plan does, plus washer and dryer, garage door, plumbing and plumbing stoppages, sump pump, and even roof leaks and pests.
The Stellar Plan provides the widest coverage for refrigerator ice maker, trash compactor, and vacuum, in addition to all of the items of the Five Star Plan. This plan would work the best for those who prefer to cover as much as possible under their home warranty protection.
The limits of $500 are comparatively low. Nevertheless, the number three company on our list, Total Home Protection, offers the same limits. Similar to Landmark Home Warranty, the home warranty cost for the Five Star Plan and the Stellar Plan will depend on the deductible—the higher the deductible, the lower the premium.
All of the plans offer add-ons, such as coverage for pool/spa for $180, well pump for $100—with a limit up to $1,000, or septic system for $80.
Summary of Plans and Coverage:
Air Conditioning and Heating System
Globe Home Protection will cover compressors, condenser fan motors, blower fan motors, heat pumps, burners, internal system controls, and other elements. The company offers coverage for no more than two cooling systems, with normal cooling capacities not to exceed 5-tons each. As for the heating system, Globe Home Protection also covers no more than two systems, if it is a primary source of heat to the home.
Plumbing System
Globe Home Protection has coverage for angle stops, mechanisms within the toilet tanks, shower valves, toilets, and faucets. Note, stoppages will only be covered when an accessible ground level is cleaned out. Coverage applies to one water heater unit, including freestanding electric and gas water heaters, control thermostats, gas valves, heating elements, piping, and tank leaks.
Electrical System
The electrical package offered by the Globe warranty covers general wiring within the perimeter of the main foundation, main panels, attic fans, doorbells, fuse panels, receptacles, and switches, as well as motors, relays, switches, and wiring of the central vacuum system, bathroom exhaust fans, and ceiling or attic fans.
Home Appliances
Globe Home Protection covers all components and parts of kitchen and laundry equipment, including all electronic components, wiring, motors, timers, touch pads, switches, hinges, latch assemblies, power cords, and heating elements.
In addition to the items and systems listed above, Globe Home Protection’s plans can be extended with coverage for both well and spa, well pump, and septic system.
If you want to know which parts and components are not covered by the warranty plans, have a look at the table above.
The Fine Print
Item | Value | Comparison to Industry |
Coverage effective after | 30 days | Above industry average |
Cancellation with refund within | 10 days | Below industry average |
Cancellation fee | $50.00 | Above industry average |
Automatic policy renewal | No | As 8% of industry |
Time to cancel automatic renewal | Unknown days | n/a |
Fee for contract transfer | $40.00 | Above industry average |
Max time to submit claim | 30 days | At industry maximum |
Repair timeframe | Unknown business days | n/a |
Repair timeframe (weekends and holidays) | Unknown days | n/a |
Free second opinion | Unknown | n/a |
Emergency service available | Yes | As 87.3% of industry |
Hours for service calls | 24/7 | As 86.5% of industry |
Reservice if repairs fail | Unknown | n/a |
Free reservice period (parts) | Unknown days | n/a |
Free reservice period (labor) | Unknown days | n/a |
When choosing a home warranty company, it is important to understand its terms and conditions. That’s why we conducted thorough research of all pertinent information and compared our findings against the industry average.
The Globe warranty becomes effective after 30 days which exceeds the industry standards. For example, Advanced Home Warranty and American Home Guard have the same timeframe. Globe Home Protection offers its clients a period of cancellation with a refund of 10 days, which is below the industry average.
The cancellation fee is the same as First American Home Buyers Protection, Advanced Home Warranty, and Total Home Protection at $50, which is below the industry average. Unlike most home warranties, this company doesn’t have an automatic policy renewal.
If you want to transfer your contract, you will pay $40. It’s unusual for a home warranty company to have the maximum time to submit a claim at 30 days. Globe Home Protection also provides emergency service, and its representatives are available 24/7.
Nevertheless, the Globe warranty doesn’t provide information about the time to cancel the automatic renewal, repair timeframe, free second opinion, or reservice, which may cause some misunderstandings and unpleasant situations.
Feedback
There are not many Globe Home Protection reviews available on the rating sites, although the company has been serving its customers for about twenty years. There are some reviews on Ripoff Report, BBB, and Yelp, which indicate that the company’s summary rating of 1.7 is on nearly the same level as the industry average of 1.9.
The most frequent types of repairs performed according to customer feedback are problems with air conditioners and plumbing. Even though there are not many Globe Home Protection reviews, the positive ones (13%), stated good and fast work, the professionalism of the contractors, and easy communication.
However, 23% of the clients in the ir Globe review reported communication problems with 3% stating claim denials and tricky terms. A total of 10% compared to 7% of the industry average were not satisfied with the professionalism of the contractors, which means that the repairmen did not perform satisfactorily and the customers had to hire their own workers—or pay a commission twice to the home warranty company. Globe Home Protection is not accredited by the BBB, but it can boast of its A rating.
Final Thoughts: Is Globe Home Protection good?
In doing this review, TodaysHomeowner.com can conclude that Globe Home Protection is a good value for the money considering their appealing premiums, different deductible options, and a wide range of covered items. Despite high competition in the home warranty market, the company has served its customers from 33 states for almost 20 years.
This home warranty company protects the most essential and commonly-used home systems and appliances, but has a limited selection of optional coverage items.
Its coverage area, emergency service, and BBB rating are also among Globe Home Protection’s benefits. However, it is hard to be sure of the company’s credibility with so few reviews on customer reporting sites.