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Choice Home Warranty Review

Below you can find ReviewHomeWarranties' Choice Home Warranty reviews for 2019. Our editorial review is comparative and measures Choice Home Warranty plans, claim policy, trustworthiness, accessibility, pricing, T&C, coverage, and client feedback. All parameters are measured against industry benchmarks.


Choice Home Warranty is rated #2 of 17 home warranty companies currently, and accepts clients from Florida, Virginia, Texas, Arizona, and all other US states except for California.

Verified as secured
Official website: www.choicehomewarranty.com
Choice Home Warranty Reviews by Our Readers
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Covered States
Hawaii Alaska Florida New Hampshire Michigan Vermont Maine Rhode Island New York Pennsylvania New Jersey Delaware Maryland Virginia West Virginia Ohio Indiana Illinois Connecticut Wisconsin North Carolina District of Columbia Massachusetts Tennessee Arkansas Missouri Georgia South Carolina Kentucky Alabama Louisiana Mississippi Iowa Minnesota Oklahoma Texas New Mexico Kansas Nebraska South Dakota North Dakota Wyoming Montana Colorado Idaho Utah Arizona Nevada Oregon Washington California
Pros And Cons
  • 24/7 service calls
  • Market veteran
  • Large and established firm
  • Free cancellation within 30 days
  • Emergency service available
  • Reservice for failed repairs

  • Limited plan selection
  • Limited optional coverage items
Covered Appliances and Systems
  • Icon
view more
Air conditioner
Covered by Total Plan
Get coverage with Choice Home Warranty
Heating system
Covered by Total Plan, Basic Plan (up to $1,500.00)
Get coverage with Choice Home Warranty
Ductwork
Covered by Total Plan, Basic Plan (up to $500.00)
Get coverage with Choice Home Warranty
Humidifier
Not covered
Air cleaner
Not covered
Vacuum
Covered as optional
Get coverage with Choice Home Warranty
Refrigerator
Covered by Total Plan
Covered as optional
Get coverage with Choice Home Warranty
Refrigerator ice maker
Not covered
Free-standing ice maker
Not covered
Wine refrigerator
Not covered
Stand-alone freezer
Covered as optional
Get coverage with Choice Home Warranty
Microwave
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Oven
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Dishwasher
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Water dispenser
Not covered
Trash compactor
Not covered
Disposal
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Cooktop exhaust fan
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Ceiling fan
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Attic fans
Not covered
Bath exhaust fan
Not covered
Whole house fan
Not covered
Washer
Covered by Total Plan
Get coverage with Choice Home Warranty
Dryer
Covered by Total Plan
Get coverage with Choice Home Warranty
Plumbing
Covered by Total Plan, Basic Plan (up to $500.00)
Get coverage with Choice Home Warranty
Plumbing stoppages
Covered by Total Plan, Basic Plan (up to $500.00)
Get coverage with Choice Home Warranty
Water heater
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Water purification
Not covered
Water softener
Not covered
Well pump
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Toilet
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Septic
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Sump pump
Covered as optional
Get coverage with Choice Home Warranty
Septic tank pumping
Covered as optional (up to $200.00)
Get coverage with Choice Home Warranty
Outside sewer line
Not covered
Outside water line
Not covered
Electrical
Covered by Total Plan, Basic Plan (up to $500.00)
Get coverage with Choice Home Warranty
Generator
Not covered
Garage door
Covered by Total Plan, Basic Plan
Get coverage with Choice Home Warranty
Doorbell
Not covered
Alarm
Not covered
Outside electrical line
Not covered
Outside gas line
Not covered
Pool
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Spa
Covered as optional (up to $500.00)
Get coverage with Choice Home Warranty
Pests
Not covered
Sprinkler
Not covered
Roof leaks
Covered as optional
Get coverage with Choice Home Warranty
our overall rating 96.80%
Updated for Jun 13, 2019
Facts and Figures
  • Effective in30 days
  • Hours 24/7
  • Cancellation$50
  • Premium $411 - $534
  • Deductible$75
  • Limits$500 - $1,500
Ratings
  • Trustworthiness:
  • Plans and Coverage:
  • Feedback:
  • The Fine Print:
  • Promotions:
  • Editor Rating:
  • Reader Rating:
$50.00 off
Annual Policy
learn more
Editorial Notes

Choice Home Warranty is one of the leaders in the home warranty industry. While we compare Choice Home Warranty vs. American Home Shield, the industry giant, in our Vis a Vis section, we can say that Choice is the second largest home warranty vendor in the USA. It has been in operation for 10 years, accepting clients nationally. Although it is not advertised how many clients the firm boasts, we assume there are millions of Americans who have used their services since the company's inception in 2008.

Choice Home Warranty coverage is among the most extensive in the industry, and there are three different Choice Home Warranty plans to choose from. The Choice Warranty claim policy is simple, and there are no fees for contract transfer to a new home.

Our Choice Home Warranty review indicates that although it is not the perfect company, it has favorable coverage and is overall credible and recommended.

We strongly encourage you to read the full Choice Home Warranty review and the advertiser disclosure in order to avoid any mishaps in the future.

Summary rating:
Premium cost level:
(800) 246-7176 Visit website
Trustworthiness

Choice Home Warranty is a veteran of the home warranty industry. It is registered as a service agreement provider in the state of New Jersey. It also has a smaller sister company named Advanced Home Warranty.

Legal
Ownership
Choice Home Warranty
Established
2008
CEO
Victor Mandalawi, President
Registered in
Edison, NJ
Address
1090 King Georges Post Road Edison, NJ 08837
Available states
All except: CA WA
Full list of states
Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming, District of Columbia
Type of company (private, public)
Private
Mediation and arbitration bodies
Any disputes shall be construed and enforced under the laws of the State of New Jersey.

The company accepts clients from 49 out of the 50 U.S. states and Washington, D.C. Some of the most noteworthy states in which Choice Home Warranty is popular are Nevada, Maryland, Texas, Arizona, Georgia, North Carolina, Louisiana, South Carolina, Alabama, and Mississippi. 

In case of disputes with the firm, you can file a lawsuit against Choice Home Warranty under the laws of New Jersey (where the corporate office is located).

Accessibility
Online chat
Yes
Social media

It is super easy to contact Choice Home Warranty online through their website's chat, email, social media, or phone. Under the Choice Home Warranty login, you may reach customer service 24/7, and the sales team is available weekdays between 8:00 a.m. and 9:00 p.m.

Benchmarks
Choice Home Warranty
Other companies
Company size
320
0
1,650
Annual revenue
$144,300,000
0
$1,276,000,000
Number of homeowners
25,000
0
2,200,000
Number of BBB complaints closed within last 3 years
4,815
0
12,770
Traffic
28,700
0
383,900
Number of independent contractors
25,000
0
44,000
Reputation
BBB accreditation
B- (Not Accredited)

Choice Home Warranty definitely stands out from the industry. Although there is one much larger company around, it is still one of the biggest players. It very active on BBB, and Choice Home Warranty BBB rating is B- after resolving more than 3,000 issues over the course of the past three years.

Trustworthiness Rating
4.1 / 5.0
(800) 246-7176 Visit website
$50 - off Annual Policy
  • 1 month free coverage

Expiration date: June 21, 2019
Promo code:Not required

Among many home warranty companies that offer promotions and bonuses to attract more customers, Choice Home Warranty is one of the most generous ones. Currently, Choice Warranty offers a free month and $50 off the annual policy. This is one of the best deals on the market!

Coverage

Choice Home Warranty prices and fees are around the industry average. Comparing plans on a pro-per-quo basis is difficult because each home warranty plan offered by various companies differs in its coverage. Overall, all the essential home systems and appliances are covered under Total plan. Basic plan does not include coverage for air conditioner, refrigerator, washer, and dryer. Additionally, Choice Warranty covers swimming pools and spas, sump pump, well pump, and roof leakage. Coverage limits range from $200 for septic tank pump up to $1,500 for such expensive items as a heating system.

Note: The Choice Home Warranty service call fee (also known as the deductible) is $75 per call.

Summary of plans and coverage:
Coverage Term
Service Call Fee
Items
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Premium Amount
$44.50
$39.63
$30.00 - $160.00
 
Coverage
$200.00 - $1,500.00
75%
58%
18%
Coverage details
Air conditioner
-
Details
Covered by CHW
  • Ducted electric central air conditioning
  • Ducted electric wall air conditioning
  • ll components and parts, for units below 13 SEER
  • When CHW is unable to facilitate repair/replacement of failed covered equipment at the current SEER rating, repair/replacement will be performed with 13 SEER equipment and/or 7.7 HSPF or higher compliant
Not Covered by CHW
  • Gas air conditioning systems
  • Condenser casings
  • Registers and Grills
  • Filters
  • Electronic air cleaners
  • Window units
  • Non-ducted wall units
  • Water towers
  • Humidifiers
  • Improperly sized units
  • Chillers
  • All exterior condensing, cooling and pump pads
  • Roof mounts, jacks, stands or supports
  • Condensate pumps
  • Commercial grade equipment
  • Cost for crane rentals
  • Air conditioning with mismatched condensing unit and evaporative coil per manufacturer specifications
  • Improper use of metering devices
  • Thermal expansion valves
  • Refrigerant conversion
  • Leak detections
  • Water leaks
  • Drain line stoppages
  • Maintenance
  • Noise.
  • No more than two systems covered unless purchased separately at time of enrollment.
  • We are not responsible for the costs associated with matching dimensions, brand or color made.
  • We will not pay for any modifications necessitated by the repair of existing equipment or the installation of new equipment.
Ceiling fan
-
Details
Covered by CHW
  • Motors
  • Switches
  • Controls
  • Bearings
Not Covered by CHW
  • Fans
  • Blades
  • Belts
  • Shutters
  • Filters
  • Lighting
Cooktop exhaust fan
-
Details
Covered by CHW
  • Motors
  • Switches
  • Controls
  • Bearings
Not Covered by CHW
  • Fans
  • Blades
  • Belts
  • Shutters
  • Filters
  • Lighting
Dishwasher
-
Details
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Racks
  • Baskets
  • Rollers
  • Hinges
  • Handles
  • Doors
  • Door gaskets
  • Damage caused by broken glass
  • Cleaning
Disposal
-
Details
Covered by CHW
  • ll components and parts, including entire unit
Not Covered by CHW
  • Problems and/or jams caused by bones, glass, or foreign objects other than food
Dryer
-
Details
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Noise
  • Venting
  • Lint screens
  • Knobs and dials
  • Doors
  • Door seals
  • Hinges
  • Glass
  • Leveling and balancing
  • Damage to clothing
Ductwork
$500.00
Details
Covered by CHW
  • Duct from heating unit to point of attachment at registers or grills
Not Covered by CHW
  • Registers and grills
  • Insulation
  • Asbestos-insulated ductwork
  • Vents, flues and breaching
  • Ductwork exposed to outside elements
  • Improperly sized ductwork
  • Separation due to settlement and/or lack of support
  • Damper motors
  • Diagnostic testing of, or locating leaks to ductwork, including but not limited to, as required by any federal, state or local law, ordinance or regulation, or when required due to the installation or replacement of system equipment.
Electrical
$500.00
Details
Covered by CHW
  • All components and parts including built-in bathroom exhaust fans
Not Covered by CHW
  • Fixtures
  • Carbon monoxide alarms, smoke detectors, detectors or related systems
  • Intercoms and doorbell systems associated with intercoms
  • Inadequate wiring capacity
  • Solar power systems and panels
  • Solar Components
  • Energy Management Systems
  • Direct current (D.C.) wiring or components
  • Attic exhaust fans
  • Commercial grade equipment
  • Auxiliary or sub-panels
  • Broken and/or severed wires
  • Rerunning of new wiring for broken wires
  • Wire tracing
  • Garage door openers
  • Central vacuum systems
  • Damages due to power failure or surge
  • Circuit Overload
Garage door
-
Details
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Garage doors
  • Hinges
  • Springs
  • Sensors
  • Chains
  • Travelers
  • Tracks
  • Rollers
  • Remote receiving and/or transmitting devices
Heating system
$1,500.00
Details
Covered by CHW
  • All components and parts necessary for the operation of the heating system
  • For units below 13 SEER and when We are unable to facilitate repair/replacement of failed covered equipment at the current SEER rating, repair/replacement will be performed with 13 SEER equipment and/or 7.7 HSPF or higher compliant
Not Covered by CHW
  • Outside or underground piping
  • Components for geothermal and/or water source heat pumps
  • Redrilling of wells for geothermal and/or water source heat pumps
  • Well pump
  • Well pump components for geothermal and/or water source heat pumps
  • Access
  • Radiators or valves
  • Baseboard casings
  • Radiant heating
  • Dampers
  • Valves
  • Fuel storage tanks
  • Portable units
  • Solar heating systems
  • Fireplaces and key valves
  • Filters
  • Line dryers and filters
  • Oil filters, nozzles, or strainers
  • Registers
  • Backflow preventers
  • Evaporator coil pan
  • Primary or secondary drain pans
  • Grills
  • Clocks
  • Timers
  • Add-ons for zoned systems
  • Heat lamps
  • Humidifiers
  • Flues and vents
  • Improperly sized heating systems
  • Mismatched systems
  • Chimneys
  • Pellet stoves
  • Cable heat (in ceiling
  • Wood stoves (even if only source of heating)
  • Calcium build-up
  • Maintenance
Microwave
-
Details
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Doors
  • Hinges
  • Handles
  • Doors
  • Door glass
  • Lights
  • Interior linings
  • Trays
  • Clocks
  • Shelves
  • Portable or counter top units
  • Arcing
  • Meat probe assemblies
  • Rotisseries
Oven
-
Details
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Clocks (unless they affect the cooking function of the unit)
  • Meat probe assemblies
  • Rotisseries
  • Racks
  • Handles
  • Knobs
  • Door seals
  • Doors
  • Hinges
  • Lighting and handles
  • Glass
  • Sensi-heat burners will only be replaced with standard burners
Plumbing
$500.00
Details
Covered by CHW
  • Leaks and breaks of water, drain, gas, waste or vent lines, except if caused by freezing or roots
  • Toilet tanks, bowls and mechanisms (replaced with builder’s grade as necessary), toilet wax ring seals Valves for shower, tub, and diverter angle stops, rinses and gate valves
  • Permanently installed interior sump pumps
  • Built-in bathtub whirlpool motor and pump assemblies
  • Stoppages/Clogs in drain and sewer lines up to 100 feet from access point
  • Mainline stoppages are only covered if there is an accessible ground level clean out
Not Covered by CHW
  • Stoppages and clogs in drain and sewer lines that cannot be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point)
  • Access to drain or sewer lines from vent or removal of water closets
  • Cost to locate, access or install ground level clean out
  • Slab leaks
  • Polybutylene or Quest piping
  • Galvanized drain lines
  • Hose Bibs
  • Drum traps
  • Flange
  • Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots
  • Faucets, fixtures, cartridges, shower heads & shower arms
  • Baskets and strainers
  • Popup assemblies
  • Bathtubs and showers
  • Cracked porcelain
  • Glass
  • Shower enclosures and base pans
  • Roman tubs
  • Bath tub drain mechanisms
  • Sinks
  • Toilet lids and seats
  • Cabling or grouting
  • Whirlpool jets
  • Whirlpool control panel
  • Septic tanks
  • Sewage ejector pumps
  • Water softeners
  • Pressure regulators
  • Inadequate or excessive water pressure
  • Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits
  • Holding or storage tanks
  • Saunas and/or steam rooms
Plumbing stoppages
$500.00
Details
Covered by CHW
  • Leaks and breaks of water, drain, gas, waste or vent lines, except if caused by freezing or roots
  • Toilet tanks, bowls and mechanisms (replaced with builder’s grade as necessary), toilet wax ring seals Valves for shower, tub, and diverter angle stops, rinses and gate valves
  • Permanently installed interior sump pumps
  • Built-in bathtub whirlpool motor and pump assemblies
  • Stoppages/Clogs in drain and sewer lines up to 100 feet from access point
  • Mainline stoppages are only covered if there is an accessible ground level clean out
Not Covered by CHW
  • Stoppages and clogs in drain and sewer lines that cannot be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point)
  • Access to drain or sewer lines from vent or removal of water closets
  • Cost to locate, access or install ground level clean out
  • Slab leaks
  • Polybutylene or Quest piping
  • Galvanized drain lines
  • Hose Bibs
  • Drum traps
  • Flange
  • Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots
  • Faucets, fixtures, cartridges, shower heads & shower arms
  • Baskets and strainers
  • Popup assemblies
  • Bathtubs and showers
  • Cracked porcelain
  • Glass
  • Shower enclosures and base pans
  • Roman tubs
  • Bath tub drain mechanisms
  • Sinks
  • Toilet lids and seats
  • Cabling or grouting
  • Whirlpool jets
  • Whirlpool control panel
  • Septic tanks
  • Sewage ejector pumps
  • Water softeners
  • Pressure regulators
  • Inadequate or excessive water pressure
  • Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits
  • Holding or storage tanks
  • Saunas and/or steam rooms
Refrigerator
-
$35.00
Details
Covered by CHW
  • All components and parts, including integral freezer unit
Not Covered by CHW
  • Racks
  • Shelves
  • Lighting and handles
  • Freon
  • Ice makers, ice crushers, beverage dispensers and their respective equipment
  • Water lines and valve to ice maker
  • Line restrictions
  • Leaks of any kind
  • Interior thermal shells
  • Freezers which are not an integral part of the refrigerator
  • Wine coolers or mini refrigerators
  • Food spoilage
  • Doors
  • Door seals and gaskets
  • Hinges
  • Glass
  • Audio/Visual equipment and internet connection components
Toilet
-
Details
Covered by CHW
No Info
Not Covered by CHW
No Info
Washer
-
Details
Covered by CHW
  • All components and parts,
Not Covered by CHW
  • Noise
  • Plastic mini-tubs
  • Soap dispensers
  • Filter screens
  • Knobs and dials
  • Door seals
  • Hinges
  • Glass
  • Leveling and balancing
  • Damage to clothing
Water heater
-
Details
Covered by CHW
  • All components and parts, including circulating pumps
Not Covered by CHW
  • Access
  • Insulation blankets
  • Pressure reducing valve
  • Sediment build-up
  • Rust and corrosion
  • Main, Holding or storage tanks
  • Vents and flues
  • Thermal expansion tanks
  • Low boy and/or Squat water heaters
  • Solar water heaters
  • Solar components
  • Fuel, holding or storage tanks
  • Noise
  • Energy management systems
  • Commercial grade equipment and units exceeding 75 gallons
  • Drain pans and drain lines
  • Tankless waterheaters
Pool
$500.00
$160.00
Details
Covered by CHW
  • Heater
  • Pump
  • Motor
  • Filter
  • Filter timer
  • Gaskets
  • Blower
  • Timer
  • Valves, limited to back flush, actuator, check, and 2 and 3-way valves
  • Relays and switches
  • Pool sweep motor and pump
  • Above ground plumbing pipes and wiring
Not Covered by CHW
  • Portable or above ground pools/spas
  • Control panels and electronic boards
  • Lights
  • Liners
  • Maintenance
  • Structural defects
  • Solar equipment
  • Jets
  • Ornamental fountains, waterfalls and their pumping systems
  • Pool cover and related equipment
  • Fill line and fill valve
  • Built-in or detachable cleaning equipment such as, but not limited to, pool sweeps, pop up heads
  • Turbo valves, skimmers, chlorinators, and ionizers
  • Fuel storage tanks
  • Disposable filtration mediums
  • Cracked or corroded casings
  • Grids
  • Cartridges
  • Heat pump
  • Salt water systems.
Spa
$500.00
$160.00
Details
Covered by CHW
  • Heater
  • Pump
  • Motor
  • Filter
  • Filter timer
  • Gaskets
  • Blower
  • Timer
  • Valves, limited to back flush, actuator, check, and 2 and 3-way valves
  • Relays and switches
  • Pool sweep motor and pump
  • Above ground plumbing pipes and wiring
Not Covered by CHW
  • Portable or above ground pools/spas
  • Control panels and electronic boards
  • Lights
  • Liners
  • Maintenance
  • Structural defects
  • Solar equipment
  • Jets
  • Ornamental fountains, waterfalls and their pumping systems
  • Pool cover and related equipment
  • Fill line and fill valve
  • Built-in or detachable cleaning equipment such as, but not limited to, pool sweeps, pop up heads
  • Turbo valves, skimmers, chlorinators, and ionizers
  • Fuel storage tanks
  • Disposable filtration mediums
  • Cracked or corroded casings
  • Grids
  • Cartridges
  • Heat pump
  • Salt water systems.
Septic
$500.00
$100.00
Details
Covered by CHW
  • Sewage ejector pump
  • Jet pump
  • Aerobic pump
  • Septic tank and line from house.
Not Covered by CHW
  • Leach lines
  • Field lines
  • Lateral lines
  • Tile fields and leach beds
  • Insufficient capacity
  • Clean out
  • Pumping
Well pump
$500.00
$80.00
Details
Covered by CHW
  • All components and parts of well pump utilized for main dwelling only
Not Covered by CHW
  • Holding or storage tanks
  • Digging
  • Locating pump
  • Pump retrieval
  • Redrilling of wells
  • Well casings
  • Pressure tanks
  • Pressure switches and gauges
  • Check valve
  • Relief valve
  • Drop pipe
  • Piping or electrical lines leading to or connecting pressure tank and main dwelling including wiring from control box to the pump
  • Booster pumps
  • Well pump and well pump components for geothermal and/or water source heat pumps
Septic tank pumping
$200.00
$65.00
Details
Covered by CHW
  • Main line stoppages/clogs (one time only, and must have existing access or clean out).
  • If a stoppage is due to a septic tank back up, then We will pump the septic tank one time during the contract term.
Not Covered by CHW
  • The cost of gaining or finding access to the septic tank and the cost of sewer hook ups
  • Disposal of waste
  • Chemical treatments
  • Tanks
  • Leach lines
  • Cess pools
  • Mechanical pumps/systems
Roof leaks
-
$60.00
Details
Covered by CHW
  • Repair of shake, shingle, and composition roof leaks over the occupied living area
Not Covered by CHW
  • Porches
  • Patios
  • Cracked and/or missing material
  • Foam roofs
  • Tar and gravel or metal roof
  • Cem wood shakes
  • Masonite shingles
  • Flat or built-up roof
  • Structural leaks adjacent to or caused by appendages of any kind
  • Downspouts Flashing
  • Gutters
  • Skylights
  • Decks
  • Patio covers
  • Solar equipment
  • Roof jacks
  • Antennae
  • Satellite components
  • Chimneys
  • Partial roof replacement
  • Preventative maintenance.
Stand-alone freezer
-
$35.00
Details
Covered by CHW
  • All parts and components that affect the operation of the unit
Not Covered by CHW
  • Ice-makers, crushers, dispensers and related equipment
  • Internal shell
  • Racks
  • Shelves
  • Glass displays
  • Lights
  • Knobs and caps
  • Dials
  • Doors
  • Door seals and gaskets
  • Door hinges
  • Door handles
  • Glass
  • Condensation pans
  • Clogged drains and clogged lines
  • Grates
  • Food spoilage
  • Freon
  • Disposal and recapture of Freon
Sump pump
-
$30.00
Details
Covered by CHW
  • Permanently installed sump pump for ground water, within the foundation of the home or attached garage
Not Covered by CHW
  • Sewerage ejector pumps
  • Portable pumps
  • Backflow preventers
  • Check valves
  • Piping modifications for new installs
Vacuum
-
$30.00
Details
Covered by CHW
  • All mechanical system components and parts
Not Covered by CHW
  • Ductwork
  • Hoses
  • Blockages
  • Accessories
Premium Amount
Platinum Combo Plan
75%
$44.50
Silver Combo Plan
58%
$39.63
COVERAGE DETAILS
Air conditioner
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Ducted electric central air conditioning
  • Ducted electric wall air conditioning
  • ll components and parts, for units below 13 SEER
  • When CHW is unable to facilitate repair/replacement of failed covered equipment at the current SEER rating, repair/replacement will be performed with 13 SEER equipment and/or 7.7 HSPF or higher compliant
Not Covered by CHW
  • Gas air conditioning systems
  • Condenser casings
  • Registers and Grills
  • Filters
  • Electronic air cleaners
  • Window units
  • Non-ducted wall units
  • Water towers
  • Humidifiers
  • Improperly sized units
  • Chillers
  • All exterior condensing, cooling and pump pads
  • Roof mounts, jacks, stands or supports
  • Condensate pumps
  • Commercial grade equipment
  • Cost for crane rentals
  • Air conditioning with mismatched condensing unit and evaporative coil per manufacturer specifications
  • Improper use of metering devices
  • Thermal expansion valves
  • Refrigerant conversion
  • Leak detections
  • Water leaks
  • Drain line stoppages
  • Maintenance
  • Noise.
  • No more than two systems covered unless purchased separately at time of enrollment.
  • We are not responsible for the costs associated with matching dimensions, brand or color made.
  • We will not pay for any modifications necessitated by the repair of existing equipment or the installation of new equipment.
Ceiling fan
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Motors
  • Switches
  • Controls
  • Bearings
Not Covered by CHW
  • Fans
  • Blades
  • Belts
  • Shutters
  • Filters
  • Lighting
Cooktop exhaust fan
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Motors
  • Switches
  • Controls
  • Bearings
Not Covered by CHW
  • Fans
  • Blades
  • Belts
  • Shutters
  • Filters
  • Lighting
Dishwasher
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Racks
  • Baskets
  • Rollers
  • Hinges
  • Handles
  • Doors
  • Door gaskets
  • Damage caused by broken glass
  • Cleaning
Disposal
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • ll components and parts, including entire unit
Not Covered by CHW
  • Problems and/or jams caused by bones, glass, or foreign objects other than food
Dryer
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Noise
  • Venting
  • Lint screens
  • Knobs and dials
  • Doors
  • Door seals
  • Hinges
  • Glass
  • Leveling and balancing
  • Damage to clothing
Ductwork
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Duct from heating unit to point of attachment at registers or grills
Not Covered by CHW
  • Registers and grills
  • Insulation
  • Asbestos-insulated ductwork
  • Vents, flues and breaching
  • Ductwork exposed to outside elements
  • Improperly sized ductwork
  • Separation due to settlement and/or lack of support
  • Damper motors
  • Diagnostic testing of, or locating leaks to ductwork, including but not limited to, as required by any federal, state or local law, ordinance or regulation, or when required due to the installation or replacement of system equipment.
Electrical
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts including built-in bathroom exhaust fans
Not Covered by CHW
  • Fixtures
  • Carbon monoxide alarms, smoke detectors, detectors or related systems
  • Intercoms and doorbell systems associated with intercoms
  • Inadequate wiring capacity
  • Solar power systems and panels
  • Solar Components
  • Energy Management Systems
  • Direct current (D.C.) wiring or components
  • Attic exhaust fans
  • Commercial grade equipment
  • Auxiliary or sub-panels
  • Broken and/or severed wires
  • Rerunning of new wiring for broken wires
  • Wire tracing
  • Garage door openers
  • Central vacuum systems
  • Damages due to power failure or surge
  • Circuit Overload
Garage door
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Garage doors
  • Hinges
  • Springs
  • Sensors
  • Chains
  • Travelers
  • Tracks
  • Rollers
  • Remote receiving and/or transmitting devices
Heating system
Expand
Limit
$1,500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts necessary for the operation of the heating system
  • For units below 13 SEER and when We are unable to facilitate repair/replacement of failed covered equipment at the current SEER rating, repair/replacement will be performed with 13 SEER equipment and/or 7.7 HSPF or higher compliant
Not Covered by CHW
  • Outside or underground piping
  • Components for geothermal and/or water source heat pumps
  • Redrilling of wells for geothermal and/or water source heat pumps
  • Well pump
  • Well pump components for geothermal and/or water source heat pumps
  • Access
  • Radiators or valves
  • Baseboard casings
  • Radiant heating
  • Dampers
  • Valves
  • Fuel storage tanks
  • Portable units
  • Solar heating systems
  • Fireplaces and key valves
  • Filters
  • Line dryers and filters
  • Oil filters, nozzles, or strainers
  • Registers
  • Backflow preventers
  • Evaporator coil pan
  • Primary or secondary drain pans
  • Grills
  • Clocks
  • Timers
  • Add-ons for zoned systems
  • Heat lamps
  • Humidifiers
  • Flues and vents
  • Improperly sized heating systems
  • Mismatched systems
  • Chimneys
  • Pellet stoves
  • Cable heat (in ceiling
  • Wood stoves (even if only source of heating)
  • Calcium build-up
  • Maintenance
Microwave
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Doors
  • Hinges
  • Handles
  • Doors
  • Door glass
  • Lights
  • Interior linings
  • Trays
  • Clocks
  • Shelves
  • Portable or counter top units
  • Arcing
  • Meat probe assemblies
  • Rotisseries
Oven
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts
Not Covered by CHW
  • Clocks (unless they affect the cooking function of the unit)
  • Meat probe assemblies
  • Rotisseries
  • Racks
  • Handles
  • Knobs
  • Door seals
  • Doors
  • Hinges
  • Lighting and handles
  • Glass
  • Sensi-heat burners will only be replaced with standard burners
Plumbing
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Leaks and breaks of water, drain, gas, waste or vent lines, except if caused by freezing or roots
  • Toilet tanks, bowls and mechanisms (replaced with builder’s grade as necessary), toilet wax ring seals Valves for shower, tub, and diverter angle stops, rinses and gate valves
  • Permanently installed interior sump pumps
  • Built-in bathtub whirlpool motor and pump assemblies
  • Stoppages/Clogs in drain and sewer lines up to 100 feet from access point
  • Mainline stoppages are only covered if there is an accessible ground level clean out
Not Covered by CHW
  • Stoppages and clogs in drain and sewer lines that cannot be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point)
  • Access to drain or sewer lines from vent or removal of water closets
  • Cost to locate, access or install ground level clean out
  • Slab leaks
  • Polybutylene or Quest piping
  • Galvanized drain lines
  • Hose Bibs
  • Drum traps
  • Flange
  • Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots
  • Faucets, fixtures, cartridges, shower heads & shower arms
  • Baskets and strainers
  • Popup assemblies
  • Bathtubs and showers
  • Cracked porcelain
  • Glass
  • Shower enclosures and base pans
  • Roman tubs
  • Bath tub drain mechanisms
  • Sinks
  • Toilet lids and seats
  • Cabling or grouting
  • Whirlpool jets
  • Whirlpool control panel
  • Septic tanks
  • Sewage ejector pumps
  • Water softeners
  • Pressure regulators
  • Inadequate or excessive water pressure
  • Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits
  • Holding or storage tanks
  • Saunas and/or steam rooms
Plumbing stoppages
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • Leaks and breaks of water, drain, gas, waste or vent lines, except if caused by freezing or roots
  • Toilet tanks, bowls and mechanisms (replaced with builder’s grade as necessary), toilet wax ring seals Valves for shower, tub, and diverter angle stops, rinses and gate valves
  • Permanently installed interior sump pumps
  • Built-in bathtub whirlpool motor and pump assemblies
  • Stoppages/Clogs in drain and sewer lines up to 100 feet from access point
  • Mainline stoppages are only covered if there is an accessible ground level clean out
Not Covered by CHW
  • Stoppages and clogs in drain and sewer lines that cannot be cleared by cable or due to roots, collapsed, broken, or damaged lines outside the confines of the main foundation (even if within 100 feet of access point)
  • Access to drain or sewer lines from vent or removal of water closets
  • Cost to locate, access or install ground level clean out
  • Slab leaks
  • Polybutylene or Quest piping
  • Galvanized drain lines
  • Hose Bibs
  • Drum traps
  • Flange
  • Collapse of or damage to water, drain, gas, waste or vent lines caused by freezing, settlement and/or roots
  • Faucets, fixtures, cartridges, shower heads & shower arms
  • Baskets and strainers
  • Popup assemblies
  • Bathtubs and showers
  • Cracked porcelain
  • Glass
  • Shower enclosures and base pans
  • Roman tubs
  • Bath tub drain mechanisms
  • Sinks
  • Toilet lids and seats
  • Cabling or grouting
  • Whirlpool jets
  • Whirlpool control panel
  • Septic tanks
  • Sewage ejector pumps
  • Water softeners
  • Pressure regulators
  • Inadequate or excessive water pressure
  • Flow restrictions in fresh water lines caused by rust, corrosion or chemical deposits
  • Holding or storage tanks
  • Saunas and/or steam rooms
Refrigerator
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$35.00
Expand
Covered by CHW
  • All components and parts, including integral freezer unit
Not Covered by CHW
  • Racks
  • Shelves
  • Lighting and handles
  • Freon
  • Ice makers, ice crushers, beverage dispensers and their respective equipment
  • Water lines and valve to ice maker
  • Line restrictions
  • Leaks of any kind
  • Interior thermal shells
  • Freezers which are not an integral part of the refrigerator
  • Wine coolers or mini refrigerators
  • Food spoilage
  • Doors
  • Door seals and gaskets
  • Hinges
  • Glass
  • Audio/Visual equipment and internet connection components
Toilet
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
No Info
Not Covered by CHW
No Info
Washer
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts,
Not Covered by CHW
  • Noise
  • Plastic mini-tubs
  • Soap dispensers
  • Filter screens
  • Knobs and dials
  • Door seals
  • Hinges
  • Glass
  • Leveling and balancing
  • Damage to clothing
Water heater
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
Expand
Covered by CHW
  • All components and parts, including circulating pumps
Not Covered by CHW
  • Access
  • Insulation blankets
  • Pressure reducing valve
  • Sediment build-up
  • Rust and corrosion
  • Main, Holding or storage tanks
  • Vents and flues
  • Thermal expansion tanks
  • Low boy and/or Squat water heaters
  • Solar water heaters
  • Solar components
  • Fuel, holding or storage tanks
  • Noise
  • Energy management systems
  • Commercial grade equipment and units exceeding 75 gallons
  • Drain pans and drain lines
  • Tankless waterheaters
Pool
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$160.00
Expand
Covered by CHW
  • Heater
  • Pump
  • Motor
  • Filter
  • Filter timer
  • Gaskets
  • Blower
  • Timer
  • Valves, limited to back flush, actuator, check, and 2 and 3-way valves
  • Relays and switches
  • Pool sweep motor and pump
  • Above ground plumbing pipes and wiring
Not Covered by CHW
  • Portable or above ground pools/spas
  • Control panels and electronic boards
  • Lights
  • Liners
  • Maintenance
  • Structural defects
  • Solar equipment
  • Jets
  • Ornamental fountains, waterfalls and their pumping systems
  • Pool cover and related equipment
  • Fill line and fill valve
  • Built-in or detachable cleaning equipment such as, but not limited to, pool sweeps, pop up heads
  • Turbo valves, skimmers, chlorinators, and ionizers
  • Fuel storage tanks
  • Disposable filtration mediums
  • Cracked or corroded casings
  • Grids
  • Cartridges
  • Heat pump
  • Salt water systems.
Spa
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$160.00
Expand
Covered by CHW
  • Heater
  • Pump
  • Motor
  • Filter
  • Filter timer
  • Gaskets
  • Blower
  • Timer
  • Valves, limited to back flush, actuator, check, and 2 and 3-way valves
  • Relays and switches
  • Pool sweep motor and pump
  • Above ground plumbing pipes and wiring
Not Covered by CHW
  • Portable or above ground pools/spas
  • Control panels and electronic boards
  • Lights
  • Liners
  • Maintenance
  • Structural defects
  • Solar equipment
  • Jets
  • Ornamental fountains, waterfalls and their pumping systems
  • Pool cover and related equipment
  • Fill line and fill valve
  • Built-in or detachable cleaning equipment such as, but not limited to, pool sweeps, pop up heads
  • Turbo valves, skimmers, chlorinators, and ionizers
  • Fuel storage tanks
  • Disposable filtration mediums
  • Cracked or corroded casings
  • Grids
  • Cartridges
  • Heat pump
  • Salt water systems.
Septic
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$100.00
Expand
Covered by CHW
  • Sewage ejector pump
  • Jet pump
  • Aerobic pump
  • Septic tank and line from house.
Not Covered by CHW
  • Leach lines
  • Field lines
  • Lateral lines
  • Tile fields and leach beds
  • Insufficient capacity
  • Clean out
  • Pumping
Well pump
Expand
Limit
$500.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$80.00
Expand
Covered by CHW
  • All components and parts of well pump utilized for main dwelling only
Not Covered by CHW
  • Holding or storage tanks
  • Digging
  • Locating pump
  • Pump retrieval
  • Redrilling of wells
  • Well casings
  • Pressure tanks
  • Pressure switches and gauges
  • Check valve
  • Relief valve
  • Drop pipe
  • Piping or electrical lines leading to or connecting pressure tank and main dwelling including wiring from control box to the pump
  • Booster pumps
  • Well pump and well pump components for geothermal and/or water source heat pumps
Septic tank pumping
Expand
Limit
$200.00
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$65.00
Expand
Covered by CHW
  • Main line stoppages/clogs (one time only, and must have existing access or clean out).
  • If a stoppage is due to a septic tank back up, then We will pump the septic tank one time during the contract term.
Not Covered by CHW
  • The cost of gaining or finding access to the septic tank and the cost of sewer hook ups
  • Disposal of waste
  • Chemical treatments
  • Tanks
  • Leach lines
  • Cess pools
  • Mechanical pumps/systems
Roof leaks
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$60.00
Expand
Covered by CHW
  • Repair of shake, shingle, and composition roof leaks over the occupied living area
Not Covered by CHW
  • Porches
  • Patios
  • Cracked and/or missing material
  • Foam roofs
  • Tar and gravel or metal roof
  • Cem wood shakes
  • Masonite shingles
  • Flat or built-up roof
  • Structural leaks adjacent to or caused by appendages of any kind
  • Downspouts Flashing
  • Gutters
  • Skylights
  • Decks
  • Patio covers
  • Solar equipment
  • Roof jacks
  • Antennae
  • Satellite components
  • Chimneys
  • Partial roof replacement
  • Preventative maintenance.
Stand-alone freezer
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$35.00
Expand
Covered by CHW
  • All parts and components that affect the operation of the unit
Not Covered by CHW
  • Ice-makers, crushers, dispensers and related equipment
  • Internal shell
  • Racks
  • Shelves
  • Glass displays
  • Lights
  • Knobs and caps
  • Dials
  • Doors
  • Door seals and gaskets
  • Door hinges
  • Door handles
  • Glass
  • Condensation pans
  • Clogged drains and clogged lines
  • Grates
  • Food spoilage
  • Freon
  • Disposal and recapture of Freon
Sump pump
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$30.00
Expand
Covered by CHW
  • Permanently installed sump pump for ground water, within the foundation of the home or attached garage
Not Covered by CHW
  • Sewerage ejector pumps
  • Portable pumps
  • Backflow preventers
  • Check valves
  • Piping modifications for new installs
Vacuum
Expand
Limit
Platinum Combo Plan
Silver Combo Plan
Optional Coverage
$30.00
Expand
Covered by CHW
  • All mechanical system components and parts
Not Covered by CHW
  • Ductwork
  • Hoses
  • Blockages
  • Accessories

Choice Home Warranty Plans and Coverage

Systems and appliances covered under the contract

Air Conditioning: For Air Conditioning, the contract covers all components and parts for no more than two systems of the ducted electric central and wall units and does not cover any non-ducted or window units. The ducted units should not exceed a 5-ton capacity and be designed for residential use only.

Heating System: For heating systems, the contract covers all components and parts necessary for the operation of the heating system except heat pumps and any underground piping. Radiators, fireplaces, grills, heat lamps, pellet or wood stoves, and other similar sources of heating are not considered heating systems and will not be covered. Choice Warranty will not pay more than $1,500 per covered item per contract term for any repairs or replacements.

Plumbing System: The plumbing system usually requires repairs more often than other home systems. Here is what is covered by Choice Home Warranty in this case: leaks and breaks (except those caused by freezing or roots), toilet tanks, bowls and mechanisms, valves, sump pumps, whirlpool motors, and clogs in the sewer lines up to 100 feet up to a $500 limit. That includes access, diagnostics, and repair. A long list of what is not covered is in the table below.

Septic System: As for the septic system, the contract may cover the septic tank and line coming from the house, sewage ejector pump, jet and aerobic pumps, but not the lines from the house, tile fields, or cleaning. The maximum limit spent on this system may not exceed $500 for access, diagnostics, and repair or replacement.

Electrical System: The electrical system is also covered up to a $500 limit. The coverage includes most components and parts, including built-in bathroom exhaust fans. Garage doors are not included in the system coverage but may be included separately in the contract.

Home Appliances: Most components and parts will be covered for home appliances, including washer and dryer, refrigerator, dishwasher, ceiling and exhaust fans, oven/range/stove/cooktop, and built-in microwave. Optional coverage is available for the pool, up to two spas, central vacuum, freezer, second refrigerator, and other appliances and systems.

Choice Home Warranty’s claim policy and coverage are above the industry standard. For example, a transfer of a contract costs, on average, $11 per transfer, but Choice Warranty’s policy is to not charge anything for an unlimited amount of transfers. Furthermore, Choice Home Warranty enables clients to file a claim through an online form, or via telephone, and the firm guarantees it will be handled within 24 hours of submission. Additionally, there is a free reservice period of 90 days for parts, where the industry average is 75 days. On other parameters, Choice Warranty is around what the industry average dictates.

Choice Home Warranty’s cancellation policy is a $50 one-off payment, and there are 30 days to decide on contract renewal for the next year, which is fair and reasonable. For a listing of Choice Home Warranty’s coverage per item, see the chart below.

Coverage Rating
3.3 / 5.0
(800) 246-7176 Visit website
The Fine Print
Item
Value
Comparison to Industry
Coverage effective after
30 days
Above industry average
Expand
1
24.40
30
31
Cancellation with refund within
30 days
Above industry average
Expand
3
28.00
30
60
Cancellation fee
$50.00
Above industry average
Expand
0.00
47.67
50.00
95.00
Automatic policy renewal
Yes
As 94.6% of industry
Expand
Time to cancel automatic renewal
30 days
Above industry average
Expand
1
29.00
30
60
Fee for contract transfer
$0.00
At industry minimum
Expand
0.00
24.71
0.00
75.00
Max time to submit claim
1 days
At industry minimum
Expand
1
2.60
1
30
Repair timeframe
2 business days
At industry maximum
Expand
1
1.87
2
2
Repair timeframe (weekends and holidays)
4 days
At industry maximum
Expand
1
3.00
4
4
Free second opinion
Yes
As 28.6% of industry
Expand
Emergency service available
Yes
As 86.8% of industry
Expand
Hours for service calls
24/7
As 85.2% of industry
Expand
Reservice if repairs fail
Yes
Standard for industry
Expand
Free reservice period (parts)
90 days
Above industry average
Expand
30
89.11
90
365
Free reservice period (labor)
30 days
At industry minimum
Expand
30
60.23
30
365
The Fine Print Rating
5.0 / 5.0
(800) 246-7176 Visit website
Feedback
Summary of ratings from popular review sites:
Choice Home Warranty
Industry Average
Website
Numbers of Reviews
Relative Score
Adjusted Score
Yelp
Numbers of Reviews
1085
156
Relative Score
1.0
1.7
Adjusted Score
1.3
Complaints Board
Numbers of Reviews
389
225
Relative Score
1.0
1.0
Adjusted Score
2.4
Ripoff Report
Numbers of Reviews
256
26
Relative Score
1.0
1.0
Adjusted Score
2.4
Pissed Consumer
Numbers of Reviews
180
146
Relative Score
1.0
1.4
Adjusted Score
1.7
BBB
Numbers of Reviews
1451
344
Relative Score
1.3
2.8
Adjusted Score
0.9
Google Reviews
Numbers of Reviews
951
484
Relative Score
2.6
3.2
Adjusted Score
2.1
YSCAM
Numbers of Reviews
81
11
Relative Score
1.0
1.0
Adjusted Score
2.4
My 3 Cents
Numbers of Reviews
176
55
Relative Score
1.1
1.1
Adjusted Score
2.4
Complaints List
Numbers of Reviews
25
12
Relative Score
1.2
1.1
Adjusted Score
2.6
Site Jabber
Numbers of Reviews
22
16
Relative Score
1.1
2.2
Adjusted Score
1.0
Main takeaway points from customer feedback:
Choice Home Warranty
Industry Average

Choice Home Warranty client reviews are very common online. In fact, we have discovered more than 4,500 that we have included in this section. Interestingly, the site that has most Choice Home Warranty reviews on the internet is BBB with more than 1432 reviews and a 1.3/5 score. Other sites boast fewer reviews with mostly all complaints about the firm. Almost 26% of the claims concerns claim denials, which is twice as many as the industry average. At the same time, a nice percent of the customers reported money offers, which is also twice as much the industry average. This conflicting data makes it very hard to provide any real insight into Choice Home Warranty’s customer service and the true level of satisfaction. Please note that ReviewHomeWarranties.com is not affiliated with any reviewers or reviewing sites.

In some cases, the customers that are unhappy with the company's service, raise public awareness and get their cases solved with the help of local news companies. For example,  KCTV5, a CBS-affiliated television station, reported that a Kansas resident had to start a battle against Choice Home Warranty when the company refused to fix her air conditioning unit. The company ended up paying $1,500 for the new air conditioner, the maximum coverage offered under a contract. 

Feedback Rating
2.9 / 5.0
(800) 246-7176 Visit website
The Final Words

Is Choice Home Warranty Good?

Choice Home Warranty has been on the market for more than 10 years now, enough time to build a good reputation. The company operates nationwide, providing services to customers in almost all 50 states with more than $100m in sales each year, making it one of the biggest home warranty vendors in the country.

Getting a tailored quote based on your needs and choosing one of Choice Home Warranty’s plans is easy. Just click on the "Visit Website" button at the bottom of this Choice Home Warranty review. It is possible to cover almost every component and appliance in your home, and this is where Choice warranty really stands out from the bunch with comprehensive coverage, easy claim filing, affordable plan pricing, and attractive ongoing promotions.

Ratings
  • Trustworthiness:
  • Plans and Coverage:
  • Feedback:
  • The Fine Print:
  • Promotions:
  • Editor Rating:
  • Reader Rating:
Visit website