Allied Home Warranty Review

We regret to inform you that a Texas-based company Allied Home Warranty is now closed. It has been providing services for homeowners, home sellers, and home buyers from Texas since 2004. According to Allied Home Warranty reviews on multiple consumer reporting sites, it has been sold to OneGuard Texas, LLC in August 2018, and ceased operation soon after that.

Although the home warranty provider has now changed to OneGuard Home Warranty, the terms and conditions of your Allied Home Warranty contract will remain in effect through the full term of your plan. Please note that as of August 13, 2018, you will no longer have access to Allied web content and the Allied call center. Please direct all of your questions to OneGuard at 1-844-482-7394 or www.oneguardhw.com

At the end of your contract term, you will be able to continue coverage as a customer under a new OneGuard home warranty. Before then, you will receive information directly from OneGuard about warranty terms and pricing for your OneGuard home warranty.

Updated for May 20, 2019

Official website:  

Allied Home Warranty Reviews by Our Readers
Cast vote by clicking on either button above
Covered States
Hawaii Alaska Florida New Hampshire Michigan Vermont Maine Rhode Island New York Pennsylvania New Jersey Delaware Maryland Virginia West Virginia Ohio Indiana Illinois Connecticut Wisconsin North Carolina District of Columbia Massachusetts Tennessee Arkansas Missouri Georgia South Carolina Kentucky Alabama Louisiana Mississippi Iowa Minnesota Oklahoma Texas New Mexico Kansas Nebraska South Dakota North Dakota Wyoming Montana Colorado Idaho Utah Arizona Nevada Oregon Washington California
Ratings
Trustworthiness:
Plans and Coverage:
Feedback:
The Fine Print:
Promotions:
Editor Rating:
Reader Rating:
Covered Appliances and Systems
Icon
Facts and Figures
?
Effective in
?
Hours
$25
Cancellation
$0 - $405
Premium
$60
Deductible
$500 - $1500
Limits
Pros And Cons
Excellent BBB rating A+
Market veteran
Low optional coverage costs
Great coverage plans

Tricky terms and conditions
Considerable negative feedback
Online chat not supported
Not available in all states
This company is closed

Our Top-Rated Alternatives to Allied Home Warranty

  # 1 Select Home Warranty
Editorial Rating 98.5
  • 24/7 service calls
  • Great annual promotions
  • Plans under $30/month
  • High contractor professionalism
  • Quick replacement payments
  • First 30 days: Free cancellation
  # 2 Choice Home Warranty
Editorial Rating 96.8
  • Market veteran
  • Large and established firm
  • Emergency service available
  • Free cancellation within 30 days
  • 24/7 service calls
  • Reservice for failed repairs
  # 3 Total Home Protection
Editorial Rating 91.2
  • Emergency service available
  • Free cancellation within 30 days
  • 24/7 service calls
  • Multiple optional coverage items
  • Clients praised communication
  • Reservice for failed repairs

Editorial Notes

Premium cost level:
This company is closed

Trustworthiness

 

 

Accessibility

How to contact
Main Page >> Contact Us
Online chat
No
Social media
-

Benchmarks Allied Home Warranty Other companies

Company size
No data
0 1,650
Annual revenue
No data
0 $1,276,000,000
Number of homeowners
No data
0 2,200,000
Number of BBB complaints closed within last 3 years
76
0 14,850
Traffic
No data
0 383,900
Number of independent contractors
No data
0 44,000

Reputation

BBB accreditation
A+ (Accredited)
This company is closed

Coverage

Summary of plans and coverage:

Coverage Term
Service Call Fee
ItemsLimit Silver Combo Plan Silver Combo Plan Silver Combo Plan Silver Combo Plan Optional Coverage
Premium Amount - $0.00 $595.00 $33.75 $199.00 $395.00 $395.00 $65.00 - $160.00
Service Call Fee - $60.00 $60.00 $60.00 $60.00 $60.00 $60.00 -
Term, Month - 6 48 1 6 12 12 12
Coverage$500.00 - $1,500.00
This company is closed

The Fine Print

Item
Comparison to Industry
Coverage effective after
n/a
Cancellation with refund within
n/a
Cancellation fee
Below industry average
Automatic policy renewal
As 94.6% of industry
Time to cancel automatic renewal
n/a
Fee for contract transfer
n/a
Max time to submit claim
n/a
Repair timeframe
At industry maximum
Repair timeframe (weekends and holidays)
n/a
Free second opinion
n/a
Emergency service available
As 13.2% of industry
Hours for service calls
n/a
Reservice if repairs fail
Standard for industry
Free reservice period (parts)
At industry minimum
Free reservice period (labor)
At industry minimum
This company is closed

Customer Reviews and Feedback

Quotes from actual customer reviews:

i have try the rest but Allied has providing to the best on my list: great Customer Service from been prompt and informative

BBB, January 9, 2018

A week after we moved in, our water heater went out. No big deal, right? Allied sent a service guy out (from Reliant Services) almost immediately which was great except you have to use their service providers who totally price gouged us to bring our emergency drain up to code... it was an additional $1000+ when my contractor had quoted us $350 just weeks before.

Yelp, Houston, Texas February 15, 2018

Summary of ratings from popular review sites:

Allied Home Warranty Industry Average

Website

Relative Score

Adjusted Score

Yelp
48
156
1.0
1.7
1.2
Complaints Board
19
225
1.0
1.0
2.4
Ripoff Report
16
26
1.0
1.0
2.4
Pissed Consumer
2
146
1.0
1.4
1.7
BBB
42
223
4.7
3.1
4.1
YSCAM
1
11
1.0
1.0
2.4
My 3 Cents
37
55
1.0
1.1
2.2

Summary Rating
1.5
1.7
2.1

Types of repairs performed according to customer feedback:

Water heater Air conditioner Refrigerator ice maker Roof leaks Plumbing Toilet Garage door

Main takeaway points from customer feedback:

Allied Home Warranty
Industry Average
Good work
5%
12%
Professional contractor
0%
6%
Good communication
5%
5%
Money offer
7%
3%
Fast work
5%
3%
Act of good faith
0%
0%
Communication problems
7%
18%
Repair delay
12%
17%
Claim denial
10%
12%
Tricky terms
24%
7%
Unexpected costs
17%
7%
Unprofessional contractor
7%
7%
Payment delay
0%
2%
This company is closed

The Final Words

View Alternative Companies
Ratings
Trustworthiness:
Plans and Coverage:
Feedback:
The Fine Print:
Promotions:
Editor Rating:
Reader Rating:
This company is closed