Аdvertiser Disclosure

365 Home Warranty Review

Looking for a reliable home warranty company? Let us help you. Below you can find the current ReviewHomeWarranties' review of 365 Home Warranty for 2019. We have carefully studied the company's plans, claim policy, trustworthiness, accessibility, pricing, T&C, coverage, and client feedback, and summarized this information in a convenient way. Please read this review carefully before you make a final decision. 365 Home Warranty accepts clients from 25 states including Colorado, Florida, New York, and others.

Official website:
365 Home Warranty Reviews by Our Readers
Cast vote by clicking on either button above
Covered States
Hawaii Alaska Florida New Hampshire Michigan Vermont Maine Rhode Island New York Pennsylvania New Jersey Delaware Maryland Virginia West Virginia Ohio Indiana Illinois Connecticut Wisconsin North Carolina District of Columbia Massachusetts Tennessee Arkansas Missouri Georgia South Carolina Kentucky Alabama Louisiana Mississippi Iowa Minnesota Oklahoma Texas New Mexico Kansas Nebraska South Dakota North Dakota Wyoming Montana Colorado Idaho Utah Arizona Nevada Oregon Washington California
Pros And Cons
  • Vast social media presence
  • Clients report fair compensation
  • Different plan types available
  • Low number of BBB complaints

  • Tricky terms and conditions
  • Higher chance of payment delays
  • Delays in repairs reported
  • Poor BBB rating F
Not available through RHW
Click Here to View Alternatives
Covered Appliances and Systems
  • Icon
view more
Air conditioner
Covered by Standard Plan, Premium Plan (up to $1,000.00)
Heating system
Covered by Standard Plan, Premium Plan (up to $1,000.00)
Ductwork
Covered by Standard Plan, Premium Plan (up to $500.00)
Humidifier
Covered as optional (up to $500.00)
Air cleaner
Not covered
Vacuum
Covered as optional (up to $500.00)
Refrigerator
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Refrigerator ice maker
Not covered
Free-standing ice maker
Covered as optional (up to $500.00)
Wine refrigerator
Covered as optional (up to $500.00)
Stand-alone freezer
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Microwave
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Oven
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Dishwasher
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Water dispenser
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Trash compactor
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Disposal
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Cooktop exhaust fan
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Ceiling fan
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Attic fans
Not covered
Bath exhaust fan
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Whole house fan
Not covered
Washer
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Dryer
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Plumbing
Covered by Standard Plan, Premium Plan (up to $500.00)
Plumbing stoppages
Not covered
Water heater
Covered by Standard Plan, Premium Plan (up to $500.00)
Water purification
Not covered
Water softener
Covered as optional (up to $500.00)
Well pump
Covered as optional (up to $500.00)
Toilet
Not covered
Septic
Covered as optional (up to $500.00)
Sump pump
Not covered
Septic tank pumping
Not covered
Outside sewer line
Not covered
Outside water line
Not covered
Electrical
Covered by Standard Plan, Premium Plan (up to $500.00)
Generator
Not covered
Garage door
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Doorbell
Covered by Basic Plan, Standard Plan, Premium Plan (up to $500.00)
Alarm
Not covered
Outside electrical line
Not covered
Outside gas line
Not covered
Pool
Covered as optional (up to $500.00)
Spa
Covered as optional (up to $500.00)
Pests
Not covered
Sprinkler
Covered as optional (up to $500.00)
Roof leaks
Not covered
our overall rating 64.80%
Updated for Jun 16, 2019
Facts and Figures
  • Effective in30 days
  • Hours 24/7
  • Cancellation$30
  • Premium $349 - $549
  • Deductible$75
  • Limits$500 - $1,000
Ratings
  • Trustworthiness:
  • Plans and Coverage:
  • Feedback:
  • The Fine Print:
  • Promotions:
  • Editor Rating:
  • Reader Rating:
Not available through RHW
Click Here to View Alternatives

Our Top-Rated Alternatives to 365 Home Warranty

  # 1 Select Home Warranty
Editorial Rating 98.5
  • 24/7 service calls
  • Great annual promotions
  • Plans under $30/month
  • High contractor professionalism
  • Quick replacement payments
  • First 30 days: Free cancellation
  # 2 Choice Home Warranty
Editorial Rating 96.8
  • 24/7 service calls
  • Market veteran
  • Large and established firm
  • Free cancellation within 30 days
  • Emergency service available
  • Reservice for failed repairs
  # 3 Total Home Protection
Editorial Rating 91.2
  • Multiple optional coverage items
  • 24/7 service calls
  • Clear terms and conditions
  • Free cancellation within 30 days
  • Emergency service available
  • Clients praised communication
Fair Disclosure: ReviewHomeWarranties.com has referral agreements with some of the companies presented on our top lists. We selected these companies because we believe they are the best choice for our readers. Referral income helps us keep the content on this website free.
Editorial Notes

365 Home Warranty has been in operation for over six years, accepting clients from 25 states. There are three different plans covering the major systems and appliances used in the home, as well as additional coverage items. It is convenient that the client can choose what systems or appliances to cover.

The 365 Home Warranty claim policy is clear and concise. However, reviews on consumer reporting sites are mixed. For instance, there are low BBB ratings, but high Yelp ratings.

Our review indicates that although it is not the perfect company, it has good plans and coverage, a clear claim policy, and is overall trustworthy and recommended.

We encourage you to read this 365 Home Warranty review and the advertiser disclosure in full before you make any decisions. This will help you avoid any unexpected situations, such as extra expenses or denied claims in the future.

Summary rating:
Premium cost level:
Not available through RHW
Click Here to View Alternatives
Trustworthiness

Are you afraid of wasting money by dealing with an untrustworthy home warranty company? Do you want to know if you can trust 365 Home Warranty? In order to find it out, our research team has analyzed the data available online such as customer reviews on BBB, Yelp and Ripoff Report as well as the official website.

Legal
Ownership
365 Home Warranty Corp.
Established
2012
CEO
President: Harry J. Bailey
Registered in
Woodbridge, NJ
Address
581 Main Street, Suite 640 Woodbridge, NJ 07095
Available states
Full list of states
Alabama, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Mississippi, Missouri, Montana, Nebraska, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Wyoming
Type of company (private, public)
Private
Mediation and arbitration bodies
-

365 Home Warranty has been on the market since 2012—long enough to earn a good reputation. The company is headquartered in Edison, New Jersey, but serves customers in 25 states including Alabama, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, and Indiana.

Accessibility
How to contact
Main page >> Contact us
Online chat
No
Social media

Another sign of a company’s trustworthiness is how easy it is to reach their representatives. Harry J. Bailey is the president and CEO of the 365 Home Warranty Corporation. If you have any questions, issues, or concerns, you can log-in to your account to request service online. Online chat is unavailable, but the warranty company is widely presented in social networks including Twitter, Facebook, Google+, and Pinterest.

Benchmarks
365 Home Warranty
Other companies
Company size
No data
0
1,650
Annual revenue
No data
0
$1,276,000,000
Number of homeowners
No data
0
2,200,000
Number of BBB complaints closed within last 3 years
41
0
12,770
Traffic
162
0
383,900
Number of independent contractors
No data
0
44,000
Reputation
BBB accreditation
F (Not Accredited)

Better Business Bureau is a reputable authority that provides accreditation and ratings to small and meduam companies. Usually, many consumers find these ratings trustworthy because they are based on objective evaluations and the customer reviews. Unfortunately,, 365 Home Warranty BBB rating is F, and this company is not accredited by BBB.

Trustworthiness Rating
3.1 / 5.0
Not available through RHW
Click Here to View Alternatives
Coverage

365 Home Warranty provides guaranteed protection against expensive repairs with their selection of plans covering major home systems and appliances. They offer three home warranty plans to suit every homeowner’s needs, the Basic, Standard, and Premium plans. As for the cost, the average annual price for a Silver plan in the industry is $500 compared to 365 Home Warranty’s at $349; $615 for the Gold plan compared to $429; and $733 for the Platinum plan compared to $549.

The Basic and Standard plans allow clients to choose the appliances and systems they want to be included. The Basic plan lets customers pick five items such as washer and dryer, cooktop, oven, exhaust fan, microwave, refrigerator, stand-alone freezer, dishwasher, water dispenser, disposal, and trash compactor, as well as ceiling fan, doorbell, and garage door. This plan is most suitable for those who don’t need plumbing or electrical system coverage.

The Gold Combo plan is a complete appliance package where items such as air conditioner, ductwork, electrical system, heating system, plumbing, and water heater will be covered.

For those homeowners who like to have everything under control in their house, the Premium plan will be the best option. It combines the Silver and Gold plans and provides coverage of an expansive list of appliances and systems.

The company has an extensive list of add-ons including pools and spas, vacuums, lawn sprinkler systems, septic systems, well pumps, water softeners, humidifiers, wine refrigerators, and freestanding ice makers.

Although their plans are on par with their competitors, 365 Home Warranty will only cover up to $500 per appliance and $1,000 per systems, which may be restrictive if you are seeking more comprehensive coverage. The minimum contract length is 12 months. Customers are responsible for paying a deductible of $75, which is the industry average.

 

Summary of plans and coverage:
Coverage Term
Service Call Fee
Items
Limit
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Premium Amount
$429.00
$549.00
$349.00
$49.00 - $179.00
 
Coverage
$500.00 - $1,000.00
78%
78%
50%
18%
Coverage details
Air conditioner
$1,000.00
Details
Covered by 3HW
  • Mechanical parts and components of one (1) centrally ducted air conditioning system
  • Accessible ductwork from the air conditioning unit to the point of attachment at registers/grills
  • Air handler
  • Blower fan motors
  • Capacitors
  • Compressor
  • Condenser
  • Condenser fan motor
  • Condenser coil
  • Evaporator coil
  • Fan blades
  • Refrigerant gas lines interior to the unit
  • Internal system controls
  • Internal wiring
  • Motor (excludes dampers)
  • Primary condensate drain pan
  • Refrigerant (excludes reclamation)
  • Refrigerant filter dryer
  • Refrigerant piping 9excluding inter-connecting line sets and geo-thermal piping)
  • Relays
  • Reversing valves
  • Switches and controls
  • Thermostats (electronic set back units will be replaced only with standard units)
Not Covered by 3HW
  • Primary/secondary condensate, pumps, and lines
  • Asbestos insulated ductwork or piping
  • Concrete encased or inaccessible ductwork
  • Dampers
  • Filters (including electronic/electrostatic and de-ionizing filter systems)
  • Fossil fuel control systems and other energy management systems and controls
  • Geothermal piping
  • Heat recovery unit
  • Humidifiers
  • Interconnecting refrigerant lines (external of the Covered System)
  • Panels and/or cabinetry
  • Registers and grills
  • Recapture/reclaim of refrigerant
  • Structural components
  • Water pumps, valves and lines (external of the condenser unit)
  • Wall units (except as noted above)
  • Window units and water cooling towers
  • Gas systems, including ammonia systems, and chilled water systems
Bath exhaust fan
$500.00
Details
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • belts
  • Shutters
  • Filters
  • Lighting
Ceiling fan
$500.00
Details
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • belts
  • Shutters
  • Filters
  • Lighting
Cooktop exhaust fan
$500.00
Details
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • Belts
  • Shutters
  • Filters
  • Lighting
Dishwasher
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Doors
  • Door cables
  • Door glass
  • Door seals
  • Drip pans
  • Filters and screens
  • Water supply lines
  • Interior lining
  • Knobs and handles
  • Lock and key assemblies
  • Racks
  • Rollers, secondary units
  • Structural components
  • Trays
  • Tubs
  • Conditions of water flow restriction due to scale, minerals and other deposits
Disposal
$500.00
Details
Covered by 3HW
  • All components and parts, including entire unit
Not Covered by 3HW
  • Problems and/or jams caused by bones and foreign objects other than food
Doorbell
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Door bells associated with Intercom Systems
  • Battery operated door bells
Dryer
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Venting
  • Lint screens
  • Knobs and dials, damage to clothing
  • Door seals
Ductwork
$500.00
Details
Covered by 3HW
  • All ductwork when repair or replacement of the heating and air conditioning unit is required
Not Covered by 3HW
  • Registers, grills, insulation and concrete encased ductwork
  • If access is required to normally inaccessible ductwork the servicer will only restore opening to a “rough finish” condition
Electrical
$500.00
Details
Covered by 3HW
  • Standard mechanical parts or components located within the perimeter of the outer load bearing walls consisting of the following:
  • Ceiling fan motors and their controls (excluding transmitters and remotes)
  • Two garage door openers
  • Interior standard light switches, main breaker or fuse panel/box receptacle
  • General line voltage wiring
Not Covered by 3HW
  • Batteries
  • Direct current (DC) wiring and systems
  • Exterior wiring and components (except main panels mounted to exterior wall)
  • Any wiring or components servicing a detached structure
  • Fire, smoke or carbon monoxide alarm and/or detection systems and batteries
  • Garage door assemblies including door panels, tracks, rollers, hinges, cables and springs
  • Intercom or speaker systems
  • Lighting fixtures, load control devices
  • Low voltage systems including wiring and relays
  • Sending units, service entrance cables
  • Telephone systems
  • Timers
  • Touch pad assemblies
  • Transmitters and remotes
  • Utility meter base pans
  • Wall fans
  • Failures and conditions caused by inadequate wiring capacity, circuit overload and power failure/shortage or surge
Garage door
$500.00
Details
Covered by 3HW
  • All components and parts of the garage door opener
Not Covered by 3HW
  • Garage doors
  • Hinges and springs
  • Infrared sensors
  • Chains
  • Tracks
  • Rollers
  • Remote receiving/transmitting devices
Heating system
$1,000.00
Details
Covered by 3HW
  • Mechanical parts and components of one (1) system, either hot water and steam heating system or centrally ducted forced air/gas/electric heating system or electric baseboard units, if providing the primary source of heat in the dwelling
  • Accessible ductwork from covered heating unit to point of attachment to register/grill
  • Blower fan motors
  • Burners
  • Controls, fan blades
  • Heat/cool thermostats (electronic set back units will be replaced only with standard units)
  • Heat exchangers
  • Heating elements
  • Igniter and pilot assemblies
  • Internal system controls, wiring, and relays
  • Motors (excludes dampers)
  • Switches
  • Electric baseboard units are covered if they are the primary source of heating for the property
Not Covered by 3HW
  • Chimneys, Flues, and liners
  • Cleaning and re-lighting of burners
  • Concrete encased or inaccessible ductwork
  • Concrete encased stem or radiant heating coils or lines
  • Conditions of water flow restriction due to scale, minerals and other deposits
  • Fossil fuel control systems or other energy management systems and controls
  • Dampers
  • Asbestos insulated ductwork or piping
  • Electric baseboard heat unless primary heating system in home
  • Filters (including electronic/electrostatic and de-ionizing filter systems)
  • Fireplaces and their respective components and gas lines
  • Freestanding or portable heating units
  • Fuel storage tanks, lines, and filters
  • Gas log systems, including gas feed lines
  • Humidifiers
  • Inaccessible water/steam lines leading to or from system
  • Individual space heaters
  • Maintenance and cleaning
  • Panels and/or cabinetry
  • Pressure regulators
  • Radiant heating systems built into walls, floors or ceilings
  • 6 365HW.ANNUAL-4WC-NL (10/15) registers and grills
  • Secondary units
  • Solar heating devices and components
  • Structural components
Microwave
$500.00
Details
Covered by 3HW
  • All components and parts
  • Coverage is limited to one (1) microwave
Not Covered by 3HW
  • Interior linings
  • Door glass
  • Clocks
  • Shelves
  • Meat probe assemblies
  • Rotisseries
  • Door seals
  • Lighting and handles
  • Glass
Oven
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Clocks (unless they affect the cooking function of the oven)
  • Meat probe assemblies
  • Rotisseries
  • Racks
  • Handles
  • Knobs
  • Sense-heat burners will only be replaced with standard burners
  • door seals
  • Lighting and handles
  • Glass
  • Portable range/oven/cooktop/stove
Plumbing
$500.00
Details
Covered by 3HW
  • Breaks and leaks on exposed water, gas, and drain lines within the perimeter of the main dwelling
  • Authorized Repair Technician will clear all drain and waste line stoppages which can be cleared with 100 feet of sewer cable, EXCEPT the recurrence of stoppage within 15 days of a previous stoppage
  • Mechanical parts and components of the following: garbage disposal; interior hose bibs; shower and tub valves; toilet tanks, bowls, and toilet mechanisms within the toilet tank; a sump pump assembly located within the home and hard pipe installed
Not Covered by 3HW
  • Assembly parts within the water closet tank, toilet wax ring seal, plumbing fixtures, faucets, sewer ejector pumps, holding tanks, caulking, grouting, shower base pans, enclosures, tub, shower and diverter valves, pop-up drain parts and components, toilet tanks, toilet bowls, toilet lids or toilet seats
  • Also water restrictions cause by inadequate supply or improper design, 7365HW.ANNUAL-4WC-NL (10/15) rust or other deposits within the pipes, septic tanks, collapse of piping or damage caused by freeze or root damage
  • We will provide access to plumbing systems through unobstructed walls, ceilings or floors only, and will return the access point to a rough finish
Refrigerator
$500.00
Details
Covered by 3HW
  • All components and parts, including integral freezer unit
Not Covered by 3HW
  • Racks
  • Shelves
  • Ice crushers
  • Water and ice dispensers and their respective equipment
  • Water lines and valve to ice maker
  • Mini fridges
  • Wine coolers
  • Interior thermal shells
  • Freezers, which are not an integral part of the refrigerator
  • Food spoilage
  • Door seals
  • Lighting and handles
  • Units moved out of the kitchen
  • Audio/visual components and internet connection equipment
Stand-alone freezer
$500.00
Details
Covered by 3HW
  • All parts and components that affect operation of the unit
Not Covered by 3HW
  • Ice makers, crushers, dispensers and related equipment
  • Internal shell
  • Racks
  • Shelves
  • Glass displays
  • Lights
  • Knobs and caps
  • Dials
  • Doors
  • Door seals and gaskets
  • Door hinges
  • Door handles
  • Glass
  • Condensation pans
  • Clogged drains and clogged lines
  • Grates
  • Food spoilage
  • Freon
  • Disposal and recapture of Freon
Trash compactor
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Lock and key assemblies
  • Removable buckets
  • Door seals
  • Portable trash compactors.
Washer
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Plastic mini-tubs
  • Soap dispensers
  • Filter screens
  • Knobs and dials
  • Damage to clothing
  • Door seals
Water dispenser
$500.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
No Info
Water heater
$500.00
Details
Covered by 3HW
  • Mechanical parts and components of one (1) water heater, including circulatory pumps and
  • domestic hot water coils attached to boilers
  • Mechanical failure resulting from sediment buildup.
Not Covered by 3HW
  • Auxiliary and secondary holding/storage tanks
  • Base pans
  • Color or purity of water
  • Flues
  • Vent pipes/lines
  • Insulation and insulation blankets
  • Heat recovery units
  • Any noise without a related mechanical failure
  • Point of service and/or hot water dispensers
  • Racks, straps
  • Timers
  • Solar heaters, including all parts and components
Spa
$500.00
$179.00
Details
Covered by 3HW
  • Filters
  • Heaters
  • Pumps
  • Motors
  • Gaskets
  • Relays
  • Impellers
  • Timers
  • Back flush valve and above ground plumbing lines leading to and from the pool or spa
Not Covered by 3HW
  • Cleaning Covered System/Component
  • Pool sweeps
  • Concrete encased or underground plumbing
  • Electrical lines and lights
  • Structural defects
  • Code violations
  • Solar water heaters
  • Liners
  • Freeze damage
Pool
$500.00
$179.00
Details
Covered by 3HW
  • Filters
  • Heaters
  • Pumps
  • Motors
  • Gaskets
  • Relays
  • Impellers
  • Timers
  • Back flush valve and above ground plumbing lines leading to and from the pool or spa
Not Covered by 3HW
  • Cleaning Covered System/Component
  • Pool sweeps
  • Concrete encased or underground plumbing
  • Electrical lines and lights
  • Structural defects
  • Code violations
  • Solar water heaters
  • Liners
  • Freeze damage
Vacuum
$500.00
$99.00
Details
Covered by 3HW
  • All mechanical system components and parts
Not Covered by 3HW
  • Ductwork
  • Blockages
  • Accessories
Sprinkler
$500.00
$99.00
Details
Covered by 3HW
No Info
Not Covered by 3HW
No Info
Septic
$500.00
$99.00
Details
Covered by 3HW
  • Sewage ejector pump
  • Jet pump
  • Aerobic pump
  • Septic tank and line from house
Not Covered by 3HW
  • Leach lines
  • Field lines
  • Tile fields and leach beds
  • Insufficient capacity
  • Pump out
  • Cleaning
Well pump
$500.00
$99.00
Details
Covered by 3HW
  • All components and parts of well pump utilized for main dwelling only
Not Covered by 3HW
  • Well casings
  • Pressure tanks
  • Pressure switches
  • Hoisting or removal
  • Piping or electrical lines leading to or connecting pressure tank and main dwelling
  • Holding or storage tanks
  • Predrilling of wells
Water softener
$500.00
$99.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Leased or rented units
Humidifier
$500.00
$49.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Filters or other consumable parts
Wine refrigerator
$500.00
$49.00
Details
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Racks
  • Shelves
  • Mini fridges
  • Interior thermal shells
  • Food spoilage
  • Door seals
  • Lighting and handles
  • Units moved out of the kitchen
  • Audio/visual components and internet connection equipment
Free-standing ice maker
$500.00
$49.00
Details
Covered by 3HW
No Info
Not Covered by 3HW
No Info
Premium Amount
Gold Combo Plan
78%
$429.00
Platinum Combo Plan
78%
$549.00
Silver Appliance Plan
50%
$349.00
COVERAGE DETAILS
Air conditioner
Expand
Limit
$1,000.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Mechanical parts and components of one (1) centrally ducted air conditioning system
  • Accessible ductwork from the air conditioning unit to the point of attachment at registers/grills
  • Air handler
  • Blower fan motors
  • Capacitors
  • Compressor
  • Condenser
  • Condenser fan motor
  • Condenser coil
  • Evaporator coil
  • Fan blades
  • Refrigerant gas lines interior to the unit
  • Internal system controls
  • Internal wiring
  • Motor (excludes dampers)
  • Primary condensate drain pan
  • Refrigerant (excludes reclamation)
  • Refrigerant filter dryer
  • Refrigerant piping 9excluding inter-connecting line sets and geo-thermal piping)
  • Relays
  • Reversing valves
  • Switches and controls
  • Thermostats (electronic set back units will be replaced only with standard units)
Not Covered by 3HW
  • Primary/secondary condensate, pumps, and lines
  • Asbestos insulated ductwork or piping
  • Concrete encased or inaccessible ductwork
  • Dampers
  • Filters (including electronic/electrostatic and de-ionizing filter systems)
  • Fossil fuel control systems and other energy management systems and controls
  • Geothermal piping
  • Heat recovery unit
  • Humidifiers
  • Interconnecting refrigerant lines (external of the Covered System)
  • Panels and/or cabinetry
  • Registers and grills
  • Recapture/reclaim of refrigerant
  • Structural components
  • Water pumps, valves and lines (external of the condenser unit)
  • Wall units (except as noted above)
  • Window units and water cooling towers
  • Gas systems, including ammonia systems, and chilled water systems
Bath exhaust fan
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • belts
  • Shutters
  • Filters
  • Lighting
Ceiling fan
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • belts
  • Shutters
  • Filters
  • Lighting
Cooktop exhaust fan
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Motors
  • Switches, controls, bearings
  • Blades
Not Covered by 3HW
  • Whole house fans
  • Belts
  • Shutters
  • Filters
  • Lighting
Dishwasher
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Doors
  • Door cables
  • Door glass
  • Door seals
  • Drip pans
  • Filters and screens
  • Water supply lines
  • Interior lining
  • Knobs and handles
  • Lock and key assemblies
  • Racks
  • Rollers, secondary units
  • Structural components
  • Trays
  • Tubs
  • Conditions of water flow restriction due to scale, minerals and other deposits
Disposal
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts, including entire unit
Not Covered by 3HW
  • Problems and/or jams caused by bones and foreign objects other than food
Doorbell
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Door bells associated with Intercom Systems
  • Battery operated door bells
Dryer
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Venting
  • Lint screens
  • Knobs and dials, damage to clothing
  • Door seals
Ductwork
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All ductwork when repair or replacement of the heating and air conditioning unit is required
Not Covered by 3HW
  • Registers, grills, insulation and concrete encased ductwork
  • If access is required to normally inaccessible ductwork the servicer will only restore opening to a “rough finish” condition
Electrical
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Standard mechanical parts or components located within the perimeter of the outer load bearing walls consisting of the following:
  • Ceiling fan motors and their controls (excluding transmitters and remotes)
  • Two garage door openers
  • Interior standard light switches, main breaker or fuse panel/box receptacle
  • General line voltage wiring
Not Covered by 3HW
  • Batteries
  • Direct current (DC) wiring and systems
  • Exterior wiring and components (except main panels mounted to exterior wall)
  • Any wiring or components servicing a detached structure
  • Fire, smoke or carbon monoxide alarm and/or detection systems and batteries
  • Garage door assemblies including door panels, tracks, rollers, hinges, cables and springs
  • Intercom or speaker systems
  • Lighting fixtures, load control devices
  • Low voltage systems including wiring and relays
  • Sending units, service entrance cables
  • Telephone systems
  • Timers
  • Touch pad assemblies
  • Transmitters and remotes
  • Utility meter base pans
  • Wall fans
  • Failures and conditions caused by inadequate wiring capacity, circuit overload and power failure/shortage or surge
Garage door
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts of the garage door opener
Not Covered by 3HW
  • Garage doors
  • Hinges and springs
  • Infrared sensors
  • Chains
  • Tracks
  • Rollers
  • Remote receiving/transmitting devices
Heating system
Expand
Limit
$1,000.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Mechanical parts and components of one (1) system, either hot water and steam heating system or centrally ducted forced air/gas/electric heating system or electric baseboard units, if providing the primary source of heat in the dwelling
  • Accessible ductwork from covered heating unit to point of attachment to register/grill
  • Blower fan motors
  • Burners
  • Controls, fan blades
  • Heat/cool thermostats (electronic set back units will be replaced only with standard units)
  • Heat exchangers
  • Heating elements
  • Igniter and pilot assemblies
  • Internal system controls, wiring, and relays
  • Motors (excludes dampers)
  • Switches
  • Electric baseboard units are covered if they are the primary source of heating for the property
Not Covered by 3HW
  • Chimneys, Flues, and liners
  • Cleaning and re-lighting of burners
  • Concrete encased or inaccessible ductwork
  • Concrete encased stem or radiant heating coils or lines
  • Conditions of water flow restriction due to scale, minerals and other deposits
  • Fossil fuel control systems or other energy management systems and controls
  • Dampers
  • Asbestos insulated ductwork or piping
  • Electric baseboard heat unless primary heating system in home
  • Filters (including electronic/electrostatic and de-ionizing filter systems)
  • Fireplaces and their respective components and gas lines
  • Freestanding or portable heating units
  • Fuel storage tanks, lines, and filters
  • Gas log systems, including gas feed lines
  • Humidifiers
  • Inaccessible water/steam lines leading to or from system
  • Individual space heaters
  • Maintenance and cleaning
  • Panels and/or cabinetry
  • Pressure regulators
  • Radiant heating systems built into walls, floors or ceilings
  • 6 365HW.ANNUAL-4WC-NL (10/15) registers and grills
  • Secondary units
  • Solar heating devices and components
  • Structural components
Microwave
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
  • Coverage is limited to one (1) microwave
Not Covered by 3HW
  • Interior linings
  • Door glass
  • Clocks
  • Shelves
  • Meat probe assemblies
  • Rotisseries
  • Door seals
  • Lighting and handles
  • Glass
Oven
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Clocks (unless they affect the cooking function of the oven)
  • Meat probe assemblies
  • Rotisseries
  • Racks
  • Handles
  • Knobs
  • Sense-heat burners will only be replaced with standard burners
  • door seals
  • Lighting and handles
  • Glass
  • Portable range/oven/cooktop/stove
Plumbing
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Breaks and leaks on exposed water, gas, and drain lines within the perimeter of the main dwelling
  • Authorized Repair Technician will clear all drain and waste line stoppages which can be cleared with 100 feet of sewer cable, EXCEPT the recurrence of stoppage within 15 days of a previous stoppage
  • Mechanical parts and components of the following: garbage disposal; interior hose bibs; shower and tub valves; toilet tanks, bowls, and toilet mechanisms within the toilet tank; a sump pump assembly located within the home and hard pipe installed
Not Covered by 3HW
  • Assembly parts within the water closet tank, toilet wax ring seal, plumbing fixtures, faucets, sewer ejector pumps, holding tanks, caulking, grouting, shower base pans, enclosures, tub, shower and diverter valves, pop-up drain parts and components, toilet tanks, toilet bowls, toilet lids or toilet seats
  • Also water restrictions cause by inadequate supply or improper design, 7365HW.ANNUAL-4WC-NL (10/15) rust or other deposits within the pipes, septic tanks, collapse of piping or damage caused by freeze or root damage
  • We will provide access to plumbing systems through unobstructed walls, ceilings or floors only, and will return the access point to a rough finish
Refrigerator
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts, including integral freezer unit
Not Covered by 3HW
  • Racks
  • Shelves
  • Ice crushers
  • Water and ice dispensers and their respective equipment
  • Water lines and valve to ice maker
  • Mini fridges
  • Wine coolers
  • Interior thermal shells
  • Freezers, which are not an integral part of the refrigerator
  • Food spoilage
  • Door seals
  • Lighting and handles
  • Units moved out of the kitchen
  • Audio/visual components and internet connection equipment
Stand-alone freezer
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All parts and components that affect operation of the unit
Not Covered by 3HW
  • Ice makers, crushers, dispensers and related equipment
  • Internal shell
  • Racks
  • Shelves
  • Glass displays
  • Lights
  • Knobs and caps
  • Dials
  • Doors
  • Door seals and gaskets
  • Door hinges
  • Door handles
  • Glass
  • Condensation pans
  • Clogged drains and clogged lines
  • Grates
  • Food spoilage
  • Freon
  • Disposal and recapture of Freon
Trash compactor
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Lock and key assemblies
  • Removable buckets
  • Door seals
  • Portable trash compactors.
Washer
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Plastic mini-tubs
  • Soap dispensers
  • Filter screens
  • Knobs and dials
  • Damage to clothing
  • Door seals
Water dispenser
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
No Info
Water heater
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 3HW
  • Mechanical parts and components of one (1) water heater, including circulatory pumps and
  • domestic hot water coils attached to boilers
  • Mechanical failure resulting from sediment buildup.
Not Covered by 3HW
  • Auxiliary and secondary holding/storage tanks
  • Base pans
  • Color or purity of water
  • Flues
  • Vent pipes/lines
  • Insulation and insulation blankets
  • Heat recovery units
  • Any noise without a related mechanical failure
  • Point of service and/or hot water dispensers
  • Racks, straps
  • Timers
  • Solar heaters, including all parts and components
Spa
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$179.00
Expand
Covered by 3HW
  • Filters
  • Heaters
  • Pumps
  • Motors
  • Gaskets
  • Relays
  • Impellers
  • Timers
  • Back flush valve and above ground plumbing lines leading to and from the pool or spa
Not Covered by 3HW
  • Cleaning Covered System/Component
  • Pool sweeps
  • Concrete encased or underground plumbing
  • Electrical lines and lights
  • Structural defects
  • Code violations
  • Solar water heaters
  • Liners
  • Freeze damage
Pool
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$179.00
Expand
Covered by 3HW
  • Filters
  • Heaters
  • Pumps
  • Motors
  • Gaskets
  • Relays
  • Impellers
  • Timers
  • Back flush valve and above ground plumbing lines leading to and from the pool or spa
Not Covered by 3HW
  • Cleaning Covered System/Component
  • Pool sweeps
  • Concrete encased or underground plumbing
  • Electrical lines and lights
  • Structural defects
  • Code violations
  • Solar water heaters
  • Liners
  • Freeze damage
Vacuum
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$99.00
Expand
Covered by 3HW
  • All mechanical system components and parts
Not Covered by 3HW
  • Ductwork
  • Blockages
  • Accessories
Sprinkler
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$99.00
Expand
Covered by 3HW
No Info
Not Covered by 3HW
No Info
Septic
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$99.00
Expand
Covered by 3HW
  • Sewage ejector pump
  • Jet pump
  • Aerobic pump
  • Septic tank and line from house
Not Covered by 3HW
  • Leach lines
  • Field lines
  • Tile fields and leach beds
  • Insufficient capacity
  • Pump out
  • Cleaning
Well pump
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$99.00
Expand
Covered by 3HW
  • All components and parts of well pump utilized for main dwelling only
Not Covered by 3HW
  • Well casings
  • Pressure tanks
  • Pressure switches
  • Hoisting or removal
  • Piping or electrical lines leading to or connecting pressure tank and main dwelling
  • Holding or storage tanks
  • Predrilling of wells
Water softener
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$99.00
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Leased or rented units
Humidifier
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$49.00
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Filters or other consumable parts
Wine refrigerator
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$49.00
Expand
Covered by 3HW
  • All components and parts
Not Covered by 3HW
  • Racks
  • Shelves
  • Mini fridges
  • Interior thermal shells
  • Food spoilage
  • Door seals
  • Lighting and handles
  • Units moved out of the kitchen
  • Audio/visual components and internet connection equipment
Free-standing ice maker
Expand
Limit
$500.00
Gold Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$49.00
Expand
Covered by 3HW
No Info
Not Covered by 3HW
No Info

One of the most important things to know about a home warranty company is which items are covered and which are not. To answer this question, we have collected all relevant information in this 365 Home Warranty review. The first thing you should do is decide which home systems and appliances you want to be covered. Then come back to this review and decide if this company can provide sufficient home warranty coverage for your needs.

Air Conditioning

For central A/C, 365 Home Warranty plans cover air conditioners that do not exceed a 5-ton capacity and are designed for residential use. The coverage includes motor, compressors, condensers, and thermostats. Filters, fossil fuel control systems, humidifiers, registers and grills, and structural components are covered by the company.

As for the heating system, all mechanical parts and components of one system, burners, heat/cool thermostats, internal system controls, wiring, relays, motors (excluding dampers), switches, and electric baseboard units are covered if they are the primary source of heating for the property. Chimneys, flues, and liners, cleaning and re-lighting of burners, concrete encased or inaccessible ductwork is not provided by the company plans.

All components and parts of the humidifier with the exception of filters or other consumable parts are covered as an option. The ductwork is also covered by the 365 Home Warranty p