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2-10 Home Buyers Warranty Review

Why should you read this 2-10 Home Buyers Warranty review for 2019? Because here you’ll find the most up-to-date and detailed information about the company’s services, which could help you decide whether this company is trustworthy, and a good value for your money. We at ReviewHomeWarranties.com collected information from multiple sources to create the most objective review for 2-10 Home Buyers Warranty. We scrupulously read all the terms and conditions, including the fine print, and highlighted the most important points in this review.  

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2-10 Home Buyers Warranty Reviews by Our Readers
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Covered States
Hawaii Alaska Florida New Hampshire Michigan Vermont Maine Rhode Island New York Pennsylvania New Jersey Delaware Maryland Virginia West Virginia Ohio Indiana Illinois Connecticut Wisconsin North Carolina District of Columbia Massachusetts Tennessee Arkansas Missouri Georgia South Carolina Kentucky Alabama Louisiana Mississippi Iowa Minnesota Oklahoma Texas New Mexico Kansas Nebraska South Dakota North Dakota Wyoming Montana Colorado Idaho Utah Arizona Nevada Oregon Washington California
Pros And Cons
  • Large number of homeowners
  • Low cancellation fee
  • Different plan types available
  • Online chat readily available
  • Low chance of payment delays
  • Clients praised prompt response

  • Delays in repairs reported
  • Fewer contractors available
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Covered Appliances and Systems
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view more
Air conditioner
Covered by Systems Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Heating system
Covered by Systems Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Covered as optional (up to $1,000.00)
Ductwork
Covered by Systems Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $750.00)
Humidifier
Not covered
Air cleaner
Not covered
Vacuum
Covered by Everything Together Plan (up to $25,000.00)
Refrigerator
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $2,500.00)
Covered as optional (up to $500.00)
Refrigerator ice maker
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $2,500.00)
Covered as optional (up to $500.00)
Free-standing ice maker
Covered as optional (up to $500.00)
Wine refrigerator
Covered as optional (up to $500.00)
Stand-alone freezer
Covered as optional (up to $500.00)
Microwave
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Oven
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Dishwasher
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Water dispenser
Not covered
Trash compactor
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Disposal
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Cooktop exhaust fan
Covered by Everything Together Plan (up to $25,000.00)
Ceiling fan
Covered by Everything Together Plan (up to $25,000.00)
Attic fans
Covered by Everything Together Plan (up to $25,000.00)
Bath exhaust fan
Not covered
Whole house fan
Not covered
Washer
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Dryer
Covered by Appliances Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Plumbing
Covered by Everything Together Plan (up to $25,000.00)
Plumbing stoppages
Covered by Everything Together Plan (up to $25,000.00)
Water heater
Covered by Systems Covered by 2‐10 Home Buyers Warranty, Everything Together Plan (up to $25,000.00)
Water purification
Not covered
Water softener
Covered as optional (up to $1,000.00)
Well pump
Covered as optional (up to $500.00)
Toilet
Covered by Everything Together Plan (up to $500.00)
Septic
Covered as optional (up to $500.00)
Sump pump
Not covered
Septic tank pumping
Not covered
Outside sewer line
Not covered
Outside water line
Not covered
Electrical
Covered by Everything Together Plan (up to $750.00)
Generator
Not covered
Garage door
Covered by Everything Together Plan (up to $25,000.00)
Doorbell
Covered by Everything Together Plan (up to $25,000.00)
Alarm
Covered by Everything Together Plan (up to $25,000.00)
Outside electrical line
Not covered
Outside gas line
Not covered
Pool
Covered as optional (up to $1,000.00)
Spa
Covered as optional (up to $1,000.00)
Pests
Not covered
Sprinkler
Not covered
Roof leaks
Covered as optional (up to $1,000.00)
our overall rating 67.80%
Updated for Jun 13, 2019
Facts and Figures
  • Effective in30 days
  • Hours 24/7
  • Cancellation$0
  • Premium $399 - $549
  • Deductible$85
  • Limits$500 - $25,000
Ratings
  • Trustworthiness:
  • Plans and Coverage:
  • Feedback:
  • The Fine Print:
  • Promotions:
  • Editor Rating:
  • Reader Rating:
Not available through RHW
Click Here to View Alternatives

Our Top-Rated Alternatives to 2-10 Home Buyers Warranty

  # 1 Select Home Warranty
Editorial Rating 98.5
  • 24/7 service calls
  • Great annual promotions
  • Good selection of plans
  • High contractor professionalism
  • Quick replacement payments
  • First 30 days: Free cancellation
  # 2 Choice Home Warranty
Editorial Rating 96.8
  • 24/7 service calls
  • Market veteran
  • Large and established firm
  • Free cancellation within 30 days
  • Emergency service available
  • Reservice for failed repairs
  # 3 Landmark Home Warranty
Editorial Rating 86.4
  • Choose your own service fee!
  • Multiple optional coverage items
  • 24/7 service calls
  • Market veteran
  • Large and established firm
  • Excellent BBB rating A-
Fair Disclosure: ReviewHomeWarranties.com has referral agreements with some of the companies presented on our top lists. We selected these companies because we believe they are the best choice for our readers. Referral income helps us keep the content on this website free.
Editorial Notes

2-10 Home Buyers Warranty has been serving clients across the USA for almost four decades, which speaks volumes about its reputation and solid position on the market. The company covers 44 states in the USA and does not operate in Hawaii, Alaska, Montana, Wisconsin, Oklahoma, and Wyoming.  

Without any doubt, one of the greatest advantages of this company is its emergency service. Customers may submit a claim 24 hours, 7 days a week. Contractors will be dispatched within 2-4 business days. Making a comparison of 2-10 Home Buyers Warranty with other similar companies, we can say that despite the high risk of repair delays, the company has an A rating from the BBB, which speaks highly in its favor. The company meets the National Home Service Contract Association Guidelines for Quality Service.

We encourage you to read this 2-10 Home Buyers Warranty review, as well as the advertiser disclosure, in full, in order to get the best overall picture that will help you make an informed decision about purchasing a home warranty for your home systems and appliances.

Summary rating:
Value for money:
Average
Not available through RHW
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Trustworthiness

Can you trust 2-10 Home Buyers Warranty? To help you in making this decision upon reading this 2-10 Home Buyers Warranty review , we conducted detailed research and analysis of the data on the company website along with customer comments on various consumer reporting sites such as BBB, Complaints Board, Yelp, and Google.

The company was founded in 1980 in Denver, Colorado. It has been on the market for decades, despite rising competitiveness due to the continuous appearance of new, similar businesses. In 2018, 2-10 Home Buyers Warranty was acquired by Genstar Capital, a leading private equity firm headquartered in San Francisco.

2-10 Home Buyers Warranty covers the whole continental territory of the USA, so you have service available wherever you are. In case you have any dissatisfaction with the company’s service, you may open a dispute with the supervising authority, which varies by state. In Texas, for example, all home warranty disputes are resolved in Texas Attorney General Office.

Legal
Ownership
Genstar Capital
Established
1980
CEO
Michael Bartosch, President
Registered in
Denver, CO
Address
13900 E. Harvard Ave. Aurora, CO 80014
Available states
All except: Alaska, Hawaii, Montana, Oklahoma, Wisconsin, Wyoming
Full list of states
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, District of Columbia
Type of company (private, public)
Private
Mediation and arbitration bodies
Varies by state
Accessibility
How to contact
Main page >> Contact us
Online chat
Yes
Social media
-

2-10 Home Buyers Warranty does not have a chat or social media site, so you can only contact the service on their website or by phone, which may cause some inconvenience, but usually their customer service is very responsive. 2-10 Home Buyers Warranty phone number is available on the company's website and may vary by state.

Benchmarks
2-10 Home Buyers Warranty
Other companies
Company size
600
0
1,650
Annual revenue
No data
0
$1,276,000,000
Number of homeowners
238,000
0
2,200,000
Number of BBB complaints closed within last 3 years
1,014
0
12,770
Traffic
46,900
0
383,900
Number of independent contractors
6,000
0
44,000

2-10 Home Buyers Warranty company works with more than 6 000 contractors serving almost 6 million households across the United States. The company serviced more than 2 million appliances and systems in the last 10 years and paid over $430 million in claims. Overall, 97.5% of all claims have been paid. 

Reputation
BBB accreditation
A (Accredited)

2-10 Home Buyers Warranty is fully accredited by BBB with A rating, which is above the industry average.

Trustworthiness Rating
4.6 / 5.0
Not available through RHW
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Coverage

In this review, we will give you all the information about the various home warranty plans offered by 2-10 Home Buyers Warranty. However, before reading, look around your house and think carefully about whether you need to cover your home systems only, appliances, or both. This will help you choose the coverage you need, and it will keep your home warranty costs at the minimal level.

2-10 Home Buyers Warranty brochure now describes two main products available to home buyers: Home Service Contracts and New Home Structural Warranties.

Home Service Contracts are similar to Combo Plans in such companies as Select Home Warranty or Landmark Home Warranty. They are available for home buyers only. For $299 a year, the homeowners may purchase coverage for all major home system, such as air conditioning, heating, plumbing, and electrical systems, and a number of home appliances. These include kitchen appliances, washer and dryer, garage doors, ceiling fans, and even a doorbell.

Additionally, the home buyers may purchase a warranty for their swimming pool, well, septic, water softener, and order a pre-season HVAC tune-up. All these items are priced a la carte.

New Home Structural Warranties is a new product offered by 2-10 Home Buyers Warranty. It is available to the home builders who are members of the 2-10 Home Buyers Warranty program. It is available for 10 years and is not renewable. The 2-10 Home Buyers Warranty cost varies by state, but on average it is less than a half percent of the total purchase price of the home, including land.

New Home Structural Warranties includes coverage for such items as floor framing and structural supports for floor systems, columns, beams, foundation system, load-bearing walls, roof raming. These items are usually not covered by other home warranty companies.

 

Summary of plans and coverage:
+ more plans
Coverage Term
Service Call Fee
Items
Limit
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Premium Amount
$399.00
$549.00
$399.00
$40.00 - $345.00
 
Coverage
$500.00 - $25,000.00
18%
87%
36%
23%
Coverage details
Air conditioner
$25,000.00
Details
Covered by 2HBW
  • One system, centrally ducted refrigeration system, including heat pump
  • Evaporative cooler and built-in electric wall unit
  • All types of thermostats – including learning and programmable
  • Ductwork, modification of plenum when necessary to effect an eligible repair
  • Crane cost
  • Filters
  • Window units
  • Refrigerant recovery and recharge
  • Condensing unit pads and package unit pads
  • Electrical cut-off switches
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
  • Improper installation/repair/modification
Not Covered by 2HBW
  • Water towers
  • Geothermal and water source systems
  • Upgrades to maintain compatibility and/or compliance with SEER or refrigerant (available with HVAC Surplus)
  • Humidifiers
  • Chillers
  • Pre-coolers
  • Condensate drain lines and mini-split systems
  • Geothermal underground piping
  • Well pumps (and their components)
  • Roof jacks, filters, all components of zone controlled and energy management systems
  • UV filters
  • Free standing units and any type of gas units
  • Collapsed ductwork
Alarm
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Attic fans
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Ceiling fan
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Cooktop exhaust fan
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Dishwasher
$25,000.00
Details
Covered by 2HBW
  • Control board
  • Heating element
  • Motor/pump assembly
  • Spray arm
  • Water supply valve
  • Handles
  • Hinges
  • Racks
  • Baffles
  • Baskets
  • Rollers, tub and interior lining
  • Springs
  • Drain pump
  • Pump kit
  • Latch assemblies
  • Soap dispensers
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Dishwashers that are not located in the primary kitchen
Disposal
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
  • Power cord and garbage disposals that are not located in the primary kitchen
Doorbell
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Dryer
$25,000.00
Details
Covered by 2HBW
  • Blower
  • Controls and monitors
  • Door gasket
  • Door latch
  • Door switch
  • Drive belt
  • Drum
  • Drum roller
  • Drum seal
  • Heating element
  • Motor
  • Pulley
Not Covered by 2HBW
  • Power supply
  • Filter screens
  • Knobs
  • Dials
  • Hinges
  • Lint screen
  • Damage to clothing
Ductwork
$750.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Electrical
$750.00
Details
Covered by 2HBW
  • Electrical wiring
  • Switches, outlets and panels
  • Central vacuum
  • Doorbell system
  • Burglar and fire alarm systems
  • Telephone wiring
  • Attic, ceiling and exhaust fans
  • Garage door opener – all parts and components for up to three units
  • Garage door hinges, springs
  • Remote sending units
  • Permanently installed lighting fixtures
  • Built-in heat lamps
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Whole house fans
  • Data wiring
  • Meter boxes
  • Wiring outside the home/garage
  • Electronic or computerized energy management systems
  • Lighting fixtures that are not hard-wired or appliance management systems
  • Central vacuum system ductwork and accessories
  • Any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage
  • Any loss due to water seepage along service cable
  • Belts, shutters and filters for attic, ceiling and exhaust fans
  • Garage doors
  • Garage door track/rail assembly, rollers or physical damage
  • Doorbells that are part of intercom systems
Garage door
$25,000.00
Details
Covered by 2HBW
  • All components and parts for up to three units including:
  • Switches
  • Capacitors
  • Motor
  • Push arm
  • Track assembly
  • Receiver unit
  • Carriage
  • Supreme Protection (Optional for Buyer Only):
  • Hinges
  • 0Springs
  • Remote sending units
Not Covered by 2HBW
  • Garage doors
Heating system
$25,000.00
$89.00
Details
Covered by 2HBW
  • One system, centrally ducted gas, electric and gravity heating system
  • All types of thermostats – including learning and programmable
  • Ductwork, modification of plenum when necessary to effect an eligible repair
  • Interior gas lines
  • Crane cost
  • Filters
  • Built-in heat lamps
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/ disposal fees
  • Items under manufacturer’s warranty
  • Improper installation/ repair/modification
Not Covered by 2HBW
  • Coal or wood burning equipment
  • Steam, hydronic or hot water systems
  • Geothermal and water source systems (available with HVAC Surplus)
  • Glycol systems
  • Fireplaces
  • Free-standing or portable heating units
  • Fuel oil lines
  • Fuel oil or propane gas storage tanks
  • Flue venting
  • Outside or underground piping and components for geothermal and/or water source systems
  • Well pumps and well pump components for geothermal and/or water source systems
  • All components of zone controlled and energy management systems
  • Collapsed ductwork
Microwave
$25,000.00
Details
Covered by 2HBW
  • Capacitor
  • Clock
  • Control board
  • Cooling fan motor
  • Diode
  • Door assembly/glass
  • Fuse
  • Interior lining
  • Magnetron
  • Microwave emitter antenna
  • Platforms
  • Rollers
  • Shelves
  • Touch pad
  • Ttransformer
  • Turn table
  • Wave guide
  • Wave stirrer
Not Covered by 2HBW
  • Door glass
  • Portable or counter top units
  • Trim kits
  • Hinges
  • Meat probe assemblies
  • Rotisseries
  • Countertop or non-built-in microwaves
Oven
$25,000.00
Details
Covered by 2HBW
  • Bake element
  • Broil element
  • Burners
  • Control board
  • Igniter
  • Oven senor
  • Thermostat
  • Handles
  • Hinges
  • Clocks
  • Rotisseries,
  • Racks
  • Knobs, and dials
  • Interior lining
  • Glass/ceramic cooktops
  • Surface control switch
  • Self-cleaning mechanisms
  • Latch assemblies
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Meat probe assemblies
  • Outdoor glass
  • Sensi-heat burners will only be replaced with standard burners for range
  • Oven and cooktop
Plumbing
$25,000.00
Details
Covered by 2HBW
  • Water, drain, waste or vent pipe leaks or breaks, including polybutylene
  • Gas and electric water heaters including tankless
  • Power and direct vent units
  • Water heater interior gas lines
  • Toilet tank, bowl, tank assembly parts
  • Flange and wax ring seals
  • Built-in bathtub whirlpool motor and pump assemblies
  • Drain line stoppages that can be cleared with a standard sewer cable
  • Primary, permanently installed sump pumps used for ground water
  • Pressure regulators
  • Valves: shower, tub, diverter, risers, angle stops and gate valves
  • Interior hose bibbs
  • Exterior hose bibbs
  • Faucets and faucet handles, including shower heads
  • Arms and tub spouts
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Filters
  • Sewage ejector pumps
  • Hydro-jetting
  • Sewer grinders
  • Backflow preventers
  • Drain line stoppages due to roots
  • Performing diagnosis with camera
  • Fixtures, water meters
  • Shower enclosures
  • Shower-base pans
  • Strainers, caulking, grouting
  • Lawn sprinkler systems
  • tile fields
  • leach beds
  • lift stations
  • any loss arising out of a condition of mineral or chemical deposits (except water heaters)
  • Water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages
  • Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient
  • capacity and solar equipment.
Plumbing stoppages
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Refrigerator
$2,500.00
$40.00
Details
Covered by 2HBW
  • Ice maker
  • Ice crusher
  • Beverage dispenser
  • Compressor
  • Compressor fan
  • Condenser coils
  • Defrost heater
  • Defrost timer
  • Door gasket
  • Door switch
  • Drain pan
  • Evaporator coils
  • Evaporator fan
  • Temperature controls
  • Handles, hinges
  • Water supply lines and respective equipment
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Doors
  • Hinges
  • Glides
  • Racks
  • Shelves
  • Interior thermal shells
  • Insulation/interior liner/door liner
  • Food spoilage
  • Freezers which are not an integral part of the kitchen refrigerator
  • Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras.
Refrigerator ice maker
$2,500.00
$40.00
Details
Covered by 2HBW
  • Ice maker
  • Ice crusher
  • Beverage dispenser
  • Compressor
  • Compressor fan
  • Condenser coils
  • Defrost heater
  • Defrost timer
  • Door gasket
  • Door switch
  • Drain pan
  • Evaporator coils
  • Evaporator fan
  • Temperature controls
  • Handles, hinges
  • Water supply lines and respective equipment
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Doors
  • Hinges
  • Glides
  • Racks
  • Shelves
  • Interior thermal shells
  • Insulation/interior liner/door liner
  • Food spoilage
  • Freezers which are not an integral part of the kitchen refrigerator
  • Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras.
Toilet
$500.00
Details
Covered by 2HBW
  • Toilet replacement, only in the event of sediment/calcium build up - cost to repair and/or replace each toilet is limited to $500.
Not Covered by 2HBW
No Info
Trash compactor
$25,000.00
Details
Covered by 2HBW
  • Drawer slide
  • Drive gear
  • Motor
  • On/off lock switch
  • Power screw
  • Ram assembly
  • Release
  • Safety switch
  • Trash drawer
  • Lock and key assemblies
  • Removable buckets
Not Covered by 2HBW
  • Trash compactors that are not located in the primary kitchen
Vacuum
$25,000.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Washer
$25,000.00
Details
Covered by 2HBW
  • Agitator
  • Controls and monitors
  • Drain hose
  • Drum
  • Lid switch
  • Motor
  • Motor pulley
  • Off balance switch
  • Spin assembly
  • Spin pulley
  • Transmission
  • Tub
  • Water filter
  • Water hose
  • Water inlet valves
  • Water level control assembly,
  • Water pump
  • Water supply hose
  • Belt, door/lid
  • Washer box/faucets
  • Water valve
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Power supply
  • Plastic mini-tub
  • Soap dispensers
  • Filter screens
  • Knobs
  • Dials
  • Hinges and damage to clothing
Water heater
$25,000.00
Details
Covered by 2HBW
  • Gas and electric water heaters including tankless
  • Power and direct vent units
  • Water heater interior gas lines
  • Anode rod, burner
  • Cold water valve, control valve
  • Dip tube
  • Drain valve
  • Electric supply and gas valve when it is the primary system failure
  • Heating elements
  • Hot water outlet
  • Overflow pipe
  • Pressure release valve
  • Temperature valve
  • Thermocouple
  • Upper and lower thermostats
  • Water heater tank
  • Tank leaks and loss arising as a result of sediment
Not Covered by 2HBW
  • Drain vent hood
  • Oil hot water tanks or oil storage tanks
  • Flue venting
  • Insufficient capacity and solar equipment
Saltwater pool
$1,000.00
$345.00
Details
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Spa
$1,000.00
$160.00
Details
Covered by 2HBW
  • All components and parts of the heating, pumping, pool-sweep motors and filtration
  • system
  • A spa, including an exterior hot tub and whirlpool, is also covered along with a swimming pool if the units utilize common equipment.
Not Covered by 2HBW
  • Pool sweeps
  • Skimmers
  • Lights
  • Jets
  • Liners
  • Concrete-encased
  • Underground electrical
  • Plumbing or gas lines
  • Cleaning equipment
  • Structural defects
  • Solar equipment
  • Chlorinators and sanitizing system
Pool
$1,000.00
$160.00
Details
Covered by 2HBW
  • All components and parts of the heating, pumping, pool-sweep motors and filtration
  • system
  • A spa, including an exterior hot tub and whirlpool, is also covered along with a swimming pool if the units utilize common equipment.
Not Covered by 2HBW
  • Pool sweeps
  • Skimmers
  • Lights
  • Jets
  • Liners
  • Concrete-encased
  • Underground electrical
  • Plumbing or gas lines
  • Cleaning equipment
  • Structural defects
  • Solar equipment
  • Chlorinators and sanitizing system
Roof leaks
$1,000.00
$100.00
Details
Covered by 2HBW
  • Water leaks must occur in the roof located over the occupied living area (excluding
  • garage), provided the leaks are the result of rain and/or normal wear and deterioration and the roof was watertight and in good condition at the time of close
Not Covered by 2HBW
  • re-existing leaks, gutters, chimneys, drain lines, roof-mounted installations, leaks in any deck or balcony
  • Or leaks which result from or are caused by any of the following:
  • Missing and/or broken shingles or tiles
  • Damage due to persons walking or standing on the roof
  • Construction or repairs not performed in a workmanlike manner
  • Failure to perform normal roof maintenance
Water softener
$1,000.00
$80.00
Details
Covered by 2HBW
  • Domestic Water Softener.
Not Covered by 2HBW
  • Conditions of insufficient or excessive water
  • Water filters
  • Water purification systems
Well pump
$500.00
$75.00
Details
Covered by 2HBW
  • All components and parts of well pump if utilized for primary dwelling.
Not Covered by 2HBW
No Info
Septic
$500.00
$45.00
Details
Covered by 2HBW
  • Ejector pump from house to septic tank
  • Septic tank
  • Line from house to septic tank
Not Covered by 2HBW
  • Lift stations
  • Tile fields and leach beds
  • Insufficient capacity
  • Clean out
Wine refrigerator
$500.00
$40.00
Details
Covered by 2HBW
  • All components that affect the cooling operation of the unit including:
  • - compressor;
  • - thermostat;
  • - condenser coil
  • - evaporator;
  • - defrost system.
  • Built-in wine cooler (30 bottle minimum).
Not Covered by 2HBW
  • Refrigerators with more than one compressor
  • Multi-media center
  • Racks
  • Shelves
  • Doors
  • Glides
  • Slides
  • Glass interior thermal shells
  • Food spoilage
Stand-alone freezer
$500.00
$40.00
Details
Covered by 2HBW
  • All components that affect the cooling operation of the unit including:
  • - compressor;
  • - thermostat;
  • - condenser coil
  • - evaporator;
  • - defrost system.
Not Covered by 2HBW
  • Refrigerators with more than one compressor
  • Multi-media center
  • Racks
  • Shelves
  • Doors
  • Glides
  • Slides
  • Glass interior thermal shells
  • Food spoilage
Free-standing ice maker
$500.00
$40.00
Details
Covered by 2HBW
  • All components that affect the cooling operation of the unit including:
  • - compressor;
  • - thermostat;
  • - condenser coil
  • - evaporator;
  • - defrost system.
Not Covered by 2HBW
  • Refrigerators with more than one compressor
  • Multi-media center
  • Racks
  • Shelves
  • Doors
  • Glides
  • Slides
  • Glass interior thermal shells
  • Food spoilage
Premium Amount
Silver Combo Plan
18%
$399.00
Platinum Combo Plan
87%
$549.00
Silver Appliance Plan
36%
$399.00
COVERAGE DETAILS
Air conditioner
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • One system, centrally ducted refrigeration system, including heat pump
  • Evaporative cooler and built-in electric wall unit
  • All types of thermostats – including learning and programmable
  • Ductwork, modification of plenum when necessary to effect an eligible repair
  • Crane cost
  • Filters
  • Window units
  • Refrigerant recovery and recharge
  • Condensing unit pads and package unit pads
  • Electrical cut-off switches
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
  • Improper installation/repair/modification
Not Covered by 2HBW
  • Water towers
  • Geothermal and water source systems
  • Upgrades to maintain compatibility and/or compliance with SEER or refrigerant (available with HVAC Surplus)
  • Humidifiers
  • Chillers
  • Pre-coolers
  • Condensate drain lines and mini-split systems
  • Geothermal underground piping
  • Well pumps (and their components)
  • Roof jacks, filters, all components of zone controlled and energy management systems
  • UV filters
  • Free standing units and any type of gas units
  • Collapsed ductwork
Alarm
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Attic fans
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Ceiling fan
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Cooktop exhaust fan
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Dishwasher
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Control board
  • Heating element
  • Motor/pump assembly
  • Spray arm
  • Water supply valve
  • Handles
  • Hinges
  • Racks
  • Baffles
  • Baskets
  • Rollers, tub and interior lining
  • Springs
  • Drain pump
  • Pump kit
  • Latch assemblies
  • Soap dispensers
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Dishwashers that are not located in the primary kitchen
Disposal
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
  • Power cord and garbage disposals that are not located in the primary kitchen
Doorbell
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Dryer
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Blower
  • Controls and monitors
  • Door gasket
  • Door latch
  • Door switch
  • Drive belt
  • Drum
  • Drum roller
  • Drum seal
  • Heating element
  • Motor
  • Pulley
Not Covered by 2HBW
  • Power supply
  • Filter screens
  • Knobs
  • Dials
  • Hinges
  • Lint screen
  • Damage to clothing
Ductwork
Expand
Limit
$750.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Electrical
Expand
Limit
$750.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Electrical wiring
  • Switches, outlets and panels
  • Central vacuum
  • Doorbell system
  • Burglar and fire alarm systems
  • Telephone wiring
  • Attic, ceiling and exhaust fans
  • Garage door opener – all parts and components for up to three units
  • Garage door hinges, springs
  • Remote sending units
  • Permanently installed lighting fixtures
  • Built-in heat lamps
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Whole house fans
  • Data wiring
  • Meter boxes
  • Wiring outside the home/garage
  • Electronic or computerized energy management systems
  • Lighting fixtures that are not hard-wired or appliance management systems
  • Central vacuum system ductwork and accessories
  • Any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage
  • Any loss due to water seepage along service cable
  • Belts, shutters and filters for attic, ceiling and exhaust fans
  • Garage doors
  • Garage door track/rail assembly, rollers or physical damage
  • Doorbells that are part of intercom systems
Garage door
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • All components and parts for up to three units including:
  • Switches
  • Capacitors
  • Motor
  • Push arm
  • Track assembly
  • Receiver unit
  • Carriage
  • Supreme Protection (Optional for Buyer Only):
  • Hinges
  • 0Springs
  • Remote sending units
Not Covered by 2HBW
  • Garage doors
Heating system
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$89.00
Expand
Covered by 2HBW
  • One system, centrally ducted gas, electric and gravity heating system
  • All types of thermostats – including learning and programmable
  • Ductwork, modification of plenum when necessary to effect an eligible repair
  • Interior gas lines
  • Crane cost
  • Filters
  • Built-in heat lamps
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/ disposal fees
  • Items under manufacturer’s warranty
  • Improper installation/ repair/modification
Not Covered by 2HBW
  • Coal or wood burning equipment
  • Steam, hydronic or hot water systems
  • Geothermal and water source systems (available with HVAC Surplus)
  • Glycol systems
  • Fireplaces
  • Free-standing or portable heating units
  • Fuel oil lines
  • Fuel oil or propane gas storage tanks
  • Flue venting
  • Outside or underground piping and components for geothermal and/or water source systems
  • Well pumps and well pump components for geothermal and/or water source systems
  • All components of zone controlled and energy management systems
  • Collapsed ductwork
Microwave
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Capacitor
  • Clock
  • Control board
  • Cooling fan motor
  • Diode
  • Door assembly/glass
  • Fuse
  • Interior lining
  • Magnetron
  • Microwave emitter antenna
  • Platforms
  • Rollers
  • Shelves
  • Touch pad
  • Ttransformer
  • Turn table
  • Wave guide
  • Wave stirrer
Not Covered by 2HBW
  • Door glass
  • Portable or counter top units
  • Trim kits
  • Hinges
  • Meat probe assemblies
  • Rotisseries
  • Countertop or non-built-in microwaves
Oven
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Bake element
  • Broil element
  • Burners
  • Control board
  • Igniter
  • Oven senor
  • Thermostat
  • Handles
  • Hinges
  • Clocks
  • Rotisseries,
  • Racks
  • Knobs, and dials
  • Interior lining
  • Glass/ceramic cooktops
  • Surface control switch
  • Self-cleaning mechanisms
  • Latch assemblies
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Meat probe assemblies
  • Outdoor glass
  • Sensi-heat burners will only be replaced with standard burners for range
  • Oven and cooktop
Plumbing
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Water, drain, waste or vent pipe leaks or breaks, including polybutylene
  • Gas and electric water heaters including tankless
  • Power and direct vent units
  • Water heater interior gas lines
  • Toilet tank, bowl, tank assembly parts
  • Flange and wax ring seals
  • Built-in bathtub whirlpool motor and pump assemblies
  • Drain line stoppages that can be cleared with a standard sewer cable
  • Primary, permanently installed sump pumps used for ground water
  • Pressure regulators
  • Valves: shower, tub, diverter, risers, angle stops and gate valves
  • Interior hose bibbs
  • Exterior hose bibbs
  • Faucets and faucet handles, including shower heads
  • Arms and tub spouts
  • Corrections to code violations up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Modifications up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Filters
  • Sewage ejector pumps
  • Hydro-jetting
  • Sewer grinders
  • Backflow preventers
  • Drain line stoppages due to roots
  • Performing diagnosis with camera
  • Fixtures, water meters
  • Shower enclosures
  • Shower-base pans
  • Strainers, caulking, grouting
  • Lawn sprinkler systems
  • tile fields
  • leach beds
  • lift stations
  • any loss arising out of a condition of mineral or chemical deposits (except water heaters)
  • Water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages
  • Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient
  • capacity and solar equipment.
Plumbing stoppages
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Refrigerator
Expand
Limit
$2,500.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$40.00
Expand
Covered by 2HBW
  • Ice maker
  • Ice crusher
  • Beverage dispenser
  • Compressor
  • Compressor fan
  • Condenser coils
  • Defrost heater
  • Defrost timer
  • Door gasket
  • Door switch
  • Drain pan
  • Evaporator coils
  • Evaporator fan
  • Temperature controls
  • Handles, hinges
  • Water supply lines and respective equipment
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Doors
  • Hinges
  • Glides
  • Racks
  • Shelves
  • Interior thermal shells
  • Insulation/interior liner/door liner
  • Food spoilage
  • Freezers which are not an integral part of the kitchen refrigerator
  • Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras.
Refrigerator ice maker
Expand
Limit
$2,500.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$40.00
Expand
Covered by 2HBW
  • Ice maker
  • Ice crusher
  • Beverage dispenser
  • Compressor
  • Compressor fan
  • Condenser coils
  • Defrost heater
  • Defrost timer
  • Door gasket
  • Door switch
  • Drain pan
  • Evaporator coils
  • Evaporator fan
  • Temperature controls
  • Handles, hinges
  • Water supply lines and respective equipment
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Doors
  • Hinges
  • Glides
  • Racks
  • Shelves
  • Interior thermal shells
  • Insulation/interior liner/door liner
  • Food spoilage
  • Freezers which are not an integral part of the kitchen refrigerator
  • Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras.
Toilet
Expand
Limit
$500.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Toilet replacement, only in the event of sediment/calcium build up - cost to repair and/or replace each toilet is limited to $500.
Not Covered by 2HBW
No Info
Trash compactor
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Drawer slide
  • Drive gear
  • Motor
  • On/off lock switch
  • Power screw
  • Ram assembly
  • Release
  • Safety switch
  • Trash drawer
  • Lock and key assemblies
  • Removable buckets
Not Covered by 2HBW
  • Trash compactors that are not located in the primary kitchen
Vacuum
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Washer
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Agitator
  • Controls and monitors
  • Drain hose
  • Drum
  • Lid switch
  • Motor
  • Motor pulley
  • Off balance switch
  • Spin assembly
  • Spin pulley
  • Transmission
  • Tub
  • Water filter
  • Water hose
  • Water inlet valves
  • Water level control assembly,
  • Water pump
  • Water supply hose
  • Belt, door/lid
  • Washer box/faucets
  • Water valve
  • Modifications up to $300 per Service Agreement
  • Permits up to $300 per Service Agreement
  • Haul away/disposal fees
  • Items under manufacturer’s warranty
Not Covered by 2HBW
  • Power supply
  • Plastic mini-tub
  • Soap dispensers
  • Filter screens
  • Knobs
  • Dials
  • Hinges and damage to clothing
Water heater
Expand
Limit
$25,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
Expand
Covered by 2HBW
  • Gas and electric water heaters including tankless
  • Power and direct vent units
  • Water heater interior gas lines
  • Anode rod, burner
  • Cold water valve, control valve
  • Dip tube
  • Drain valve
  • Electric supply and gas valve when it is the primary system failure
  • Heating elements
  • Hot water outlet
  • Overflow pipe
  • Pressure release valve
  • Temperature valve
  • Thermocouple
  • Upper and lower thermostats
  • Water heater tank
  • Tank leaks and loss arising as a result of sediment
Not Covered by 2HBW
  • Drain vent hood
  • Oil hot water tanks or oil storage tanks
  • Flue venting
  • Insufficient capacity and solar equipment
Saltwater pool
Expand
Limit
$1,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$345.00
Expand
Covered by 2HBW
No Info
Not Covered by 2HBW
No Info
Spa
Expand
Limit
$1,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$160.00
Expand
Covered by 2HBW
  • All components and parts of the heating, pumping, pool-sweep motors and filtration
  • system
  • A spa, including an exterior hot tub and whirlpool, is also covered along with a swimming pool if the units utilize common equipment.
Not Covered by 2HBW
  • Pool sweeps
  • Skimmers
  • Lights
  • Jets
  • Liners
  • Concrete-encased
  • Underground electrical
  • Plumbing or gas lines
  • Cleaning equipment
  • Structural defects
  • Solar equipment
  • Chlorinators and sanitizing system
Pool
Expand
Limit
$1,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$160.00
Expand
Covered by 2HBW
  • All components and parts of the heating, pumping, pool-sweep motors and filtration
  • system
  • A spa, including an exterior hot tub and whirlpool, is also covered along with a swimming pool if the units utilize common equipment.
Not Covered by 2HBW
  • Pool sweeps
  • Skimmers
  • Lights
  • Jets
  • Liners
  • Concrete-encased
  • Underground electrical
  • Plumbing or gas lines
  • Cleaning equipment
  • Structural defects
  • Solar equipment
  • Chlorinators and sanitizing system
Roof leaks
Expand
Limit
$1,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$100.00
Expand
Covered by 2HBW
  • Water leaks must occur in the roof located over the occupied living area (excluding
  • garage), provided the leaks are the result of rain and/or normal wear and deterioration and the roof was watertight and in good condition at the time of close
Not Covered by 2HBW
  • re-existing leaks, gutters, chimneys, drain lines, roof-mounted installations, leaks in any deck or balcony
  • Or leaks which result from or are caused by any of the following:
  • Missing and/or broken shingles or tiles
  • Damage due to persons walking or standing on the roof
  • Construction or repairs not performed in a workmanlike manner
  • Failure to perform normal roof maintenance
Water softener
Expand
Limit
$1,000.00
Silver Combo Plan
Platinum Combo Plan
Silver Appliance Plan
Optional Coverage
$80.00
Expand
Covered by 2HBW
  • Domestic Water Softener.
Not Covered by 2HBW
  • Conditions of insufficient or excessive water
  • Water filters
  • Water purification systems
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