This Old Republic Home Protection Company review is based on a detailed research of the company from multiple information sources, including customer reviews on several consumer report sites.

Parameter Score Explanation
Coverage 95 Valid for all major home systems and kitchen appliances. Optional add-ons are available.
Policy 95 All policy terms and conditions, such as plan pricing and coverage, were clearly stated and easy to find.
Plan variety 95 There are 3 major plans that will satisfy any homeowner's need. New plans are coming, and optional add-ons are available.
Cost 95 The company's pricing is very competitive, and allows new homeowners to start small and expand their home warranty later.
Reviews 90 Over a 1 000 Old Republic Home Protection Company reviews were collected on 9 websites. BBB rating is A+.
Credibility 90 Good reputation for over 45 years on the home warranty market give Old Republic Home Protection Company a great credibility
Rating: Good!
4.16 Stars

Company Credibility Review

One of the oldest home warranty companies on the market, Old Republic Home Protection corporation was established in 1974 in California. The company’s current address is Old Republic Home Protection, P.O. Box 5017, San Ramon, CA 94583-0917. The headquarters can be reached by phone at 800.445.6999 or by fax at 800.866.2488. Existing customers can also request service or renew their contract online via the company’s website.

Old Republic Home Protection home warranty service is available in 23 states, including Texas, California, and Virginia. The exhaustive list of all covered states is available in the table below.

For many years, the company has demonstrated high quality standards and earned a good reputation among the homeowners. Old Republic Home Protection BBB rating is A+, and 3.8 out of 5 stars based on 86 customer reviews.
Ownership -
Est. 1974
CEO Ms. Gwen Gallaghe, President
Registered in San Ramon, CA 94583-0917, USA
Available for stats AL,AZ,CA,FL,GA,ID,KS,KY,LA,MD,MO,NV,NM,NC,OH,OK,OR,SC,TN,TX,UT,VA,WA
Mailing Address PO Box 5017
How to approach Contact Now
BBB Accrediation A+
Chamber of Business Old Republic Home Protection is listed by the chamber of business and the FTC ??
Rating: Great!
4.8 Stars

Old Republic Home Protection Company Reviews by Clients

We have collected more than a 1 000 Old Republic Home Protection reviews by homeowners on 9 consumer report sites, including Yelp, Active Rain, and Home Warranty Company Reviews. In summary, unhappy customers complained mostly about contractor services, while positive reviews reported friendly customer service and fast claim resolution.
Website Numbers of reviews Avg Score (out of 5)
My 3 Cents 6 1
Yelp 434 1.5
Complaints Board 8 n/a
Ripoff Report 38 n/a
HighYa 3 1
Consumer Affairs 507 1.1
Home Warranty Company Reviews 4 2
Active Rain 25 3.88
Consumers Advocate 16 0.88
Rating: Great!
4 Stars

Coverage

Old Republic Home Protection insurance covers major home systems, such as heating, electrical, and plumbing, as well as the most popular home appliances, such as dishwasher, trash compactor, kitchen exhaust fan, oven/range/cooktop, built-in microwave oven, as well as many optional extras.

Heating System

The coverage is available for heating systems with capacity not exceeding 5 tons per unit. The number of the covered heating units is unlimited. Covered parts and modules include the primary heating system that services the main home, built-in wall or floor heater, heat pump, thermostat, ductwork, and all accessible heat pump refrigerant and condensate drain pumps. For the list of noncovered items, please refer to the table below.

Plumbing System

Old Republic Home Protection covers drain line stoppages that can be cleared with sewer cable or hydrojetting, pipe leaks, toilet tanks, water heater, garbage disposal, water pressure regulator, water dispenser, sump pump for ground water, and many other items. Stoppages that cannot with cleared by sewer cable or hydrojetting are not covered. Other noncovered items are listed in the table below.

Electrical System

Electrical system coverage includes light switches, electrical outlets, main electrical panels and subpanels, meter base, breakers fuses interior wiring and the fans in the whole house, including attic and bathroom. Light fixtures, bulbs, vents, smoke detectors, doorbells, remote controls and vents are not covered.

Home Appliances

Old Republic Home Protection coverage includes the following home appliances: dishwasher, trash compactor, kitchen exhaust fan, oven/range/cooktop and built-in microwave. Please note that no detachable components, such as knobs, handles, baskets, filters, and such, are not covered. The company onlt covers all components that affect operation of the unit.

Covered by ORHP

  • Primary gas, oil, or electric heating system(*)
  • Built-in wall or floor heater
  • Heat pump(*)
  • Thermostat
  • Ductwork
  • Accessible heat pump refrigerant lines and condensate drain lines
  • If necessary, as part of a covered replacement, we will upgrade a heat pump system to federally mandated HSPF standards
  • Coverage is available for heating systems with capacity not exceeding five (5) tons per unit
  • There is no limit to the number of covered heating units.
  • For heat pumps and heat pump package units: Coverage under Central Air Conditioner/Cooler applies

Not covered by ORHP

  • Timers/clocks that do not affect the heating/cooling operation of the unit
  • Vents; flues
  • Fuel storage tanks
  • Freestanding/window units
  • Cable heat
  • Zoning controls and respective equipment
  • Secondary drain pan
  • Diagnostic testing of or locating leaks in ductwork (as required by any federal, state or local regulation, or when required due to the installation or replacement of system equipment)
  • Insulation; dampers; filters
  • Fireplaces and key valves
  • Grain, wood, or pellet stoves (even if primary source of heat)
  • Use of cranes or other lifting equipment to repair or replace units/system components
  • Electronic air filters/cleaners
  • Humidifiers and respective equipment
  • Chillers and respective equipment
  • Condensate drain pump

Notes

(*)ORHP cover items located on the exterior or outside of the home that service only the main home or other structure covered by ORHP

Covered by ORHP

  • Drain line Stoppages(*) which can be cleared with sewer cable through an accessible, existing ground level cleanout (main line) or removable p-trap (branch line), or with hydrojetting if stoppage is unable to be cleared with sewer cable (unless stoppage is due to roots).
  • Water, Drain, Gas, or Sewer Vent Pipe Leaks or Breaks (including Polybutylene)
  • Toilet Tanks, Bowls, Flushing Mechanisms and Wax Ring Seals
  • Water Heater(*) (including tankless, power vent, and direct vent unit)
  • Built-in Jetted Bathtub Motor, Pump and Air Switch Assemblies
  • Shower and Bathtub Valves, including Diverter Valves
  • Recirculating Pump
  • Garbage Disposal
  • Stop & Waste Valves(*)
  • Water Pressure Regulator(*)
  • Instant Hot/Cold Water Dispenser
  • Risers and Gate Valves
  • Angle Stops
  • Sump Pump (for ground water only)

Not covered by ORHP

  • Multi-valve manifolds and other attachments to pipes
  • Fixtures
  • Faucets; hose bibbs
  • Gas log lighter
  • Toilet lids and seats
  • Water heater vents and flues
  • Shower pans
  • Stoppages due to roots; leaks/damage caused by roots
  • Stoppages that cannot be cleared with cable or hydrojetting
  • Water heater heat pump attachment
  • Holding, storage or expansion tanks; bathtub jets; tub spout or tub spout diverter
  • Basket strainer
  • Fire suppression systems
  • Pop-up assemblies
  • Noises or odors without a related malfunction; caulking or grouting
  • Inadequate or excessive water pressure
  • In the event of a stoppage: access to drain lines from vent; removal of toilet; and costs to locate, access or install a ground level clean-out

Notes

(*)ORHP cover items located on the exterior or outside of the home that service only the main home or other structure covered by ORHP

Toilet tanks and bowls replaced with white builder’s standard, when necessary

Valves will be replaced with chrome builder’s standard, when necessary

Covered by ORHP

  • Light Switches
  • Electrical Outlets
  • Main Electrical Panel/Sub Panel(*)
  • Meter Base/Socket/Pedestal(*)
  • Breakers(*)
  • Fuses(*)
  • Interior Wiring
  • Bath Exhaust Fans, Ceiling Fans, Attic Fans, Whole House Fans

Not covered by ORHP

  • Light fixtures, including those on ceiling fans
  • Bulbs
  • Ballasts
  • Heat lamps
  • Doorbells, telephone, audio, video, computer, intercom, and alarm security wiring and systems
  • Low voltage relay systems
  • Smoke detectors
  • Inadequate wiring capacity
  • Power surges; overload
  • Remote controls
  • Vents
  • Light sockets

Notes

(*)ORHP cover items located on the exterior or outside of the home that service only the main home or other structure covered by ORHP

Covered by ORHP

  • All components that affect the opening and closing function of the Opener Unit, including
  • Motor
  • Logic board
  • Gear assembly
  • Capacitor
  • Rail assembly
  • Sensors

Not covered by ORHP

  • Garage doors
  • Hinges
  • Springs
  • Remote transmitters
  • Key pads
  • Light sockets
  • Door cables
  • Battery back-up
  • Balancing the door

Notes

NOT COVERED ON ALL APPLIANCES: Detachable components; baskets; buckets; dials; knobs; handles; door glass; lights; light sockets; light switches; pans; trays; rollers; racks; shelves; runner guards; interior lining; trim kits; vents; filters; flues; drawers; lock and key assemblies

Covered by ORHP

  • All components that affect the cleaning operation of the unit, including the pump, motor, gasket, tub, timer, fill valve, seal, door latch, air gap, control board and touch pad

Covered by ORHP

  • All components that affect the compacting operation of the unit, including motor, ram assembly switch and door latch

Covered by ORHP

  • All components that affect the exhaust operation of the unit, including motor, selector switch and fan

Covered by ORHP

  • All components that affect the heating/cleaning operation of the unit, including heating element, thermostat, burner, control board and touch pad
  • Timer and clock are covered if they affect the heating or cleaning of the unit.

Not covered by ORHP

  • Timers; clocks
  • Halogen unit
  • Magnetic induction unit
  • Refrigerator/oven combination unit
  • Microwave/cooktop drawer combination unit
  • Portable or freestanding microwave
  • Sensi-heat burners

Rating: Great!
5 Stars

Plans and Costs

Old Republic Home Protection plan options include Standard Coverage, Ultimate Coverage, Platinum Protection, and optional add-ons. Standard Coverage starts at $260 per year for condo/townhome or mobile home or $285 for single family house and includes all the items listed below. This plan will work the best for first time home owners who would like home warranty to see how it works.

In addition to the items covered under Standard Coverage, Ultimate Protection plan coverage includes air conditioning, code upgrades, and cranes. On top of that, Platinum Protection offers increased coverage for HVAC systems, plumbing, stoppages, and modifications with code upgrades. Optional coverage that is available to homebuyers only includes swimming pool and spa, washer and dryer, kitchen refrigerator, well pump, limited room repair, and more items listed in the table below.
Plans Cost Best For
Plan 1: Standard Coverage
Includes: Primary Gas, Oil or Electric Heater, Ductwork, Limited Pest Control, Drain Line Stoppages, Plumbing Pipe Leaks (including Polybutylene), Toilets, Water Heater, Built-in Jetted Bathtub Motor & Pump, Recirculating Pump, Instant Hot/Cold Water Dispenser, Garbage Disposal, Water Pressure Regulator, Sump Pump, Electrical System, Exhaust, Attic, Ceiling, Whole House Fans, Garage Door Opener, Central Vacuum, Dishwasher, Trash Compactor, Kitchen Exhaust Fan, Oven/Range/Cooktop, Built-in Microwave Oven
  • $285 Standard Coverage
  • $260 Condo/Townhome/Mobile Home
  • 65$ trade call fee
Those new homeowners who would lite to have a taste of home warranty before they invest will appreciate this plan that covers some home systems and appliances.
Plan 2: Ultimate Protection
Includes: Primary Gas, Oil or Electric Heater, Ductwork, Limited Pest Control, Drain Line Stoppages, Plumbing Pipe Leaks (including Polybutylene), Toilets, Water Heater, Built-in Jetted Bathtub Motor & Pump, Recirculating Pump, Instant Hot/Cold Water Dispenser, Garbage Disposal, Water Pressure Regulator, Sump Pump, Electrical System, Exhaust, Attic, Ceiling, Whole House Fans, Garage Door Opener, Central Vacuum, Dishwasher, Trash Compactor, Kitchen Exhaust Fan, Oven/Range/Cooktop, Built-in Microwave Oven, Air Conditioner/Cooler, Ultimate Enhancements, Refrigerant Recapture, Reclaim and Disposal, Code Upgrades, Permits, Haul Away, Cranes
  • $410 Standard Coverage
  • $360 Condo/Townhome/Mobile Home
  • 65$ trade call fee
This plan covers most essential home systems and appliances, so it will work best for those homeowners who know their houses well and know which parts of need need the most coverage.
Plan 3: Platinum Protection
Includes: Primary Gas, Oil or Electric Heater, Ductwork, Limited Pest Control, Drain Line Stoppages, Plumbing Pipe Leaks (including Polybutylene), Toilets, Water Heater, Built-in Jetted Bathtub Motor & Pump, Recirculating Pump, Instant Hot/Cold Water Dispenser, Garbage Disposal, Water Pressure Regulator, Sump Pump, Electrical System, Exhaust, Attic, Ceiling, Whole House Fans, Garage Door Opener, Central Vacuum, Dishwasher, Trash Compactor, Kitchen Exhaust Fan, Oven/Range/Cooktop, Built-in Microwave Oven, Air Conditioner/Cooler, Ultimate Enhancements, Refrigerant Recapture, Reclaim and Disposal, Code Upgrades, Permits, Haul Away, Cranes, Increased Coverage for Plumbing items, Increased Coverage for Stoppages, Modification (with Additional Code Upgrades), Increased Coverage for specific HVAC Systems
  • $495
  • 65$ trade call fee
For those homeowners who want to keep peace of mind by covering as much of their house systems and appliances, as possible, this will be the best plan.
Optional coverage - HOME BUYER ONLY
There is always room for improvement, and these options will help any homeowner improve their home warranty coverage with Old Republic Home Protection.
Ultimate Protection (Air Conditioner Not Included)
  • $75
Air Conditioner/Cooler (Electric)
  • $70
Swimming Pool/Spa Equipment includes Salt Water Circuit Board and Cell (No additional charge if separate equipment)
  • $170
Solar Pool/Spa Components (Only available with Pool/Spa Equipment Coverage)
  • $250
Solar Hot Water System
  • $250
Limited Roof Leak Repair
  • $100
Washer/Dryer (Per Set)
  • $80
Washer/Dryer/Kitchen Refrigerator (When purchased with Standard Coverage)
  • $115
Washer/Dryer/Kitchen Refrigerator (When purchased with Ultimate or Platinum)
  • $90
Kitchen Refrigerator (Located in Kitchen) Coverage for one Freestanding or one Built-in Unit (Single or Dual Compressor), and Ice Maker.
  • $50
Additional Refrigeration Units (Only available with Kitchen Refrigerator Option)
  • $45
Ornamental Fountain
  • $75
Water Softener/ Reverse Osmosis Water Filtration System
  • $75
Well Pump
  • $100
Booster Pump
  • $75
Enhanced Slab Leak Limit/ External Pipe Leak Coverage
  • $100
Septic Tank Pumping/ Septic System/Sewage Ejector Pump
  • $90
Rating: Great!
5 Stars

Policy and User-Friendliness

Information about Old Republic Home Protection plans, prices and coverage was very easy to find on the company's website. It is available in the brochure located under Homeowners tab on the homepage. All the terms and conditions about service fees, excluded items and cancellation policy were stated clearly. The new homeowners should keep in mind that the contract renewal is automatic, unless cancelled.
Info How to find
Plans Home ---> Homeowners --> View brochure
Prices Home ---> Homeowners --> View brochure
Service Fees Home ---> Homeowners --> View brochure
Policy Home ---> Homeowners --> View brochure
What is covered Home ---> Homeowners --> View brochure
What is not covered Home ---> Homeowners --> View brochure
Dollar limits Home ---> Homeowners --> View brochure
Term Tricky?
Services fee No
Exluded items No
Cancellation No
Renewal Automatic if not cancelled
Pre inspection Not clear
Waiting time 48 hours to get a call, not to get service
Rating: Great!
5 Stars

Summary

For more than 45 years on the market, Old Republic Home Protection company demonstrated high quality services and earned a good reputation among homeowners in 23 states. Signing a new contract is always easy with this company, it only takes a phone call or an online application. There is a variety of plans that will meet the needs of any customer. Additional coverage can be added to any plan for an extra fee.

Those homeowners who have been Old Republic Home Protection for long time admit affordability of the plans, friendly customer service and fast claim resolution. The company’s BBB rating is A+.